Servebolt.com レビュー 55

Servebolt.com からの回答

2026年3月6日

Thank you for the kind words! 🙌

We’re really happy to hear that our team has been there for you when it matters most. Helping our customers quickly resolve critical issues is exactly what our support team is here for, so it means a lot to know it’s making a difference.

If there’s ever anything you need, don’t hesitate to reach out—we’re always ready to help. 🚀

Servebolt.com からの回答

2026年2月25日

Thank you so much for your kind words!

We know that running an advanced WordPress site requires both performance and reliable support, so it truly means a lot to hear that our team has been fast and helpful when you’ve needed us.

At Servebolt, speed isn’t just about infrastructure; it’s also about how quickly and effectively we support our customers. We’re proud to be part of your setup and to help keep your site performing at its best.

If there’s ever anything more we can do to support you, we’re here.

Servebolt.com からの回答

2025年12月4日

Thank you so much for taking the time to share this incredible feedback!

We’re thrilled to hear that Servebolt has become your go-to hosting partner for your complex WordPress projects. Delivering rock-solid uptime, exceptional performance, and a truly helpful support experience is exactly what we strive for, so knowing that this is what you and your clients experience means a lot to our entire team.

It’s especially rewarding to hear that your sites are now loading 3–4x faster after migrating to Servebolt. Optimizing for real, measurable performance is what drives our work every day, and your results are a perfect example of what a well-engineered hosting environment can do.

Thank you for trusting us with your most demanding and business-critical installations. We’re proud to support your team and excited to continue helping you deliver fast, secure, and reliable digital experiences for your clients.

If there’s ever anything you need, we’re always here for you!

Servebolt.com からの回答

2025年11月6日

Thank you so much for your kind words! 🌟 We’re thrilled to hear that our support team and services made such a great impression, it truly means a lot coming from someone with your level of experience. We’ll make sure to share your feedback with the team!

If there’s ever anything more we can do for you, we’re always just a message away. 💪

The Servebolt Team

Servebolt.com からの回答

2025年9月3日

Wow! Thank you so much for taking the time to share such a detailed and thoughtful review! 🌟 We're absolutely thrilled to hear how happy you are with your move to Servebolt.

It’s wonderful to know that the migration process went smoothly and that you’re already experiencing the speed improvements you were looking for - that’s exactly the kind of result we aim to deliver. 🚀

We’ll make sure to pass your kind words on to Stian, Jim, and Daniel, they’ll be delighted to know their support made such a positive difference. Our tech team takes great pride in handling complex migrations, especially for large webshops, and it’s fantastic to hear they exceeded your expectations.

Thank you again for trusting us with your business and for sharing your experience. We’re excited to have you with us and look forward to supporting you and your websites for many years to come!

The Servebolt Team ⚡

Servebolt.com からの回答

2025年5月8日

Dear Richard,

Thank you for contacting us and sharing your feedback regarding your experience with Servebolt. We sincerely apologise for the challenges you encountered while using our services.

We want to be transparent and fair with all our clients, so I’d like to share some key context. Accelerated Domains is one of our high-performance services, built on Cloudflare Enterprise, and is designed to enhance global speed, reduce TTFB, and deliver consistent Core Web Vitals, especially for dynamic and internationally targeted sites.

Based on extensive testing, most clients see up to 30% improvement in performance metrics. That said, every site is different, and results depend on configuration and origin performance. These figures are based on actual test results and broad industry data, not assumptions. While we don’t guarantee these exact outcomes for every setup, the value of Accelerated Domains has been proven across diverse use cases.

In your case, your site was already benefiting from strong caching via our Apache HTML setup. These existing optimizations, combined with incomplete DNS propagation before service deactivation, made it nearly impossible to measure the benefits of Accelerated Domains in the short time it was active.

Please keep in mind that our team recommended Accelerated Domains solely based on your goal to achieve the best possible performance results. It is our premium product, trusted and proven to deliver significant value over the years. We are still confident it could have brought meaningful improvements for you as well, had there been a bit more time to see its full potential.
Despite the service being non-refundable under our TOS, we issued a full credit as a sign of goodwill. We take no joy in any client being dissatisfied and always aim to act quickly and fairly.
Servebolt is a performance-first hosting company trusted by global brands, and our services are built on data, not misleading claims. We’re committed to your success and would gladly help you revisit the solution with full technical guidance if you're ever open to trying again.

Regards,
Servebolt Team

Servebolt.com からの回答

2025年5月8日

Dear Tom,

Thank you so much for your amazing review and for sharing your journey with us!

We're absolutely thrilled to hear that Servebolt has delivered such a dramatic performance boost for your sites. 21.2x faster is phenomenal, and it's exactly the kind of real-world result we strive to achieve. It's especially meaningful to know this came after your experience with other industry-leading hosts like WP Engine and Kinsta. Your trust in Servebolt is genuinely appreciated.

Our team is passionate about building a performance-first platform, engineered from the ground up to eliminate the limitations often introduced by generic caching methods. We're proud that our highly optimized infrastructure and stack made such a clear difference for you. Your success story really validates the work we put into fine-tuning every layer of our hosting environment.

A huge shoutout to Stian and Rumen from all of us as well! It’s fantastic to see them recognized for the world-class support they deliver—before, during, and after the migration process. Ensuring a smooth, high-performance transition is one of our top priorities.

Thanks again for taking the time to leave such detailed and enthusiastic feedback. We’re excited to keep powering your websites at lightning speed and supporting you every step of the way.

Warm regards,
Servebolt Team

Servebolt.com からの回答

2025年2月27日

Hi Gabriel,

Wow—thank you for such a detailed and thoughtful review! We truly appreciate you sharing your journey through different hosting providers and your experience with Servebolt.

It means a lot to us that you recognize the difference between mass-market hosting and a true performance-focused solution. At Servebolt, we believe hosting should be more than just infrastructure—it should be about real expertise, proactive optimization, and a support team that actually cares about your success.

Hats off to Jim for handling your unscheduled migration so smoothly (and on a Sunday, no less!). A 93% TTL reduction right out of the gate is exactly the kind of performance impact we strive for. We're thrilled to have made such a difference for your site and workflow.

Hearing your experience with other providers reaffirms why we do what we do. The frustrations of outdated software, forced workarounds, and impersonal support shouldn’t be the industry norm—and we’re here to prove that hosting can be better.

We’re grateful to have you on board and excited to keep delivering the speed and service you deserve. If you ever need anything, you know where to find us! 🚀

Best,
Servebolt Team

Servebolt.com からの回答

2025年2月27日

Hi Kim,

Thank you for your long-term trust in Servebolt! We are humbled and honoured to be your growth partner for so many years. Going beyond just what’s expected is exactly what we aim for, and knowing that we’ve delivered that level of service means the world to us.

We appreciate you recommending us to others considering a switch. Hosting should be about more than just servers—it’s about reliability, performance, and a team that truly cares about your success. We’re always here whenever you need us! 🚀

Cheers to the next decade of collaboration!

Best,

Servebolt.com からの回答

2024年10月18日

Thank you so much for your thoughtful review! We’re delighted to hear that your experience with Servebolt has been first class. It’s always our goal to provide the fastest, most reliable service possible, and it’s wonderful to know our team’s dedication and expertise have made a positive impact on your journey with us.

At Servebolt, we take pride in being more than just a hosting provider—we’re partners in our customers’ success. Whether it’s optimizing performance, providing tailored solutions, or sharing our knowledge, we strive to deliver a level of service that drives real value and growth. Your experience of working with multiple accounts and feeling supported is exactly the kind of relationship we aim to build with every customer.

We’re excited to continue supporting your projects and ensuring that speed, scalability, and performance remain at the core of everything we do. If there’s ever anything else we can do to enhance your experience, don’t hesitate to reach out. We’re here for you!

Servebolt.com からの回答

2024年10月18日

Thank you so much for your great feedback! We're thrilled to hear that you’ve had such a positive experience with both our hosting and support. We know how important it is for things to run smoothly at all times, so we’re always here to ensure you get the help you need, exactly when you need it.

At Servebolt, we’re committed to delivering the best performance and customer support, always. If you ever have any questions or need further assistance, we’re just a message away. Thanks again for trusting us with your hosting needs!

Servebolt.com からの回答

2024年6月27日 に更新

Dear Felipe,

Thank you for taking the time to share your feedback. We appreciate your perspective and understand your concerns regarding our refund policy.

We were surprised to learn that you found our refund policy surprising, especially since you have a history of closing your Servebolt account, seeking alternatives and returning back due to poor website performance. It's worth noting that your last subscription with us began with a request for a refund right from the start, along with a threat to leave a negative review on Trustpilot. We appreciate receiving feedback, as it helps us improve our service. However, this type of general feedback is not particularly informative. Nonetheless, we would like to address a few of your concerns, as we believe that they are meant to be clarified.

At Servebolt, we strive to provide transparent and customer-oriented service. Our approach includes offering a 14-day trial period without auto-renewal and no long-term contracts, allowing potential customers to experience our hosting risk-free before committing to a subscription.

Regarding refunds, it's standard practice in the hosting industry not to offer refunds for unused time once a subscription has been renewed. This policy helps us maintain the stability and reliability of our infrastructure, ensuring continuous service for all our clients. Many hosting providers enforce similar policies, where cancellations do not result in refunds for the remaining term.

Unlike some providers who require customers to keep their subscription until the end of the billing period, we allow cancellation at any time. This flexibility empowers our customers to manage their resources effectively without being tied to a fixed billing cycle.

For anyone considering Servebolt, we genuinely believe that something like this shouldn’t make you doubt your decision to choose Servebolt as your business partner. Our main priority and mission are to provide our clients with a smooth and satisfying customer experience, both with our support and our services, and to achieve constant speed improvements out of the box compared to all other hosting providers. It is in our best interest to offer each customer a suitable solution and build long-lasting relationships.

Once again, we appreciate your feedback, and we remain dedicated to providing a hosting service that meets the needs of our valued customers.

Best regards,
Servebolt Team

Servebolt.com からの回答

2024年4月29日

Thank you so much for your glowing review! We're thrilled to hear that you're happy with both the performance and support you've experienced with Servebolt. Providing top-notch customer service is always our priority, and we're delighted that you found it to be excellent. We strive to make sure our billing model is fair and transparent, so it's fantastic to know that it meets your expectations. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to help!

Servebolt.com からの回答

2024年1月31日

Thank you so much for your glowing review of Servebolt! We're thrilled to hear that you're impressed with our speed, efficiency, and overall service. We take pride in providing our customers with the best possible hosting experience, and we're committed to continuously improving our products and services.

We understand that not all hosting providers are created equal, and we appreciate your recognition of our unique approach to hosting. We focus on providing a high-performance platform that's optimized for complex WordPress sites while still maintaining a level of affordability that's accessible to a wide range of businesses and individuals.

We're happy to hear that you've experienced the benefits of our advanced caching mechanisms and server-side optimizations, which are key to achieving the lightning-fast load times you've noticed. We're constantly working to refine these technologies to ensure that our customers' sites remain at the forefront of performance.

We're also committed to providing our customers with exceptional support. Our knowledgeable and experienced team is always available to assist you with any technical issues you may encounter. We believe great customer service is essential to providing a truly exceptional hosting experience.

Thank you again for your kind words and for choosing Servebolt as your hosting provider. We're honored to have you as a customer!

Servebolt.com からの回答

2023年12月11日 に更新

Dear Dylan,

We're thrilled to learn that you've had a positive experience switching to our hosting for your high-traffic WooCommerce store, and we're glad we could surpass your expectations.

Thank you for choosing Servebolt as your cloud hosting partner. And we're committed to ensuring that your store continues to flourish with our reliable and responsive hosting services. We value your feedback and look forward to serving you for many years to come.

Servebolt.com からの回答

2023年9月19日 に更新

Thank you for taking the time to provide feedback on your experience with Servebolt. As a reputable company, we highly appreciate constructive feedback and always use it to improve our services. Yet, we will have to disagree with your statement.

It seems that the reason for your frustration is that you have had unresolved business relations with the former Bolt owner, who filed for bankruptcy. As much as trying to be understanding in such difficult situations, each hosting company has responsibilities to cover operational costs in order to ensure the proper work of the infrastructure for all its clients to enjoy. Your Bolt stayed active during the time left after the former account owner went bankrupt and thus, the the whole online presence for your newly acquired business remained operational. What is more, the company website is still up and running and hosted with Servebolt.

You also claim that you have been charged twice for the same period, as, in fact, there are a couple of charges for consecutive periods -
payment on August 12th for the July period and another payment on August 25th for the August period. Regarding the refund request, as you refuse to settle outstanding debts, you, as listed as the current business owner, are responsible for ensuring all hosting costs are covered. We take you as the account owner, as you have submitted a Bolt change along with that.

Last but not least, we would like to note that chargebacks and payment disputes originate from fraudulent transactions and customers who claim never receiving the items they purchased or even making a purchase. This clearly is not the case in this situation, as we have provided the service to ensure the website remains online, and on top of that, you have logged a Bolt ownership update. Posting a review here, stating that you have been a customer of ours, clearly demonstrates that your chargeback was submitted in an effort to receive a refund for a nonrefundable fee and used services.
Further to that, we can see that the support and the account management teams were pretty polite and responsive, genuinely trying to assist you on this matter.

We still hope you are willing to see our company as a good fit for your enterprise as your website remains operational. Our team remains at your disposal, so if you choose to communicate things further with us, we are available and will gladly assist you.

Regards,
Servebolt Team

Servebolt.com からの回答

2023年9月19日

While we are sorry to come across your negative review here, we would like to thank you for being a loyal, long-term customer of ours. Nonetheless, we would like to address a few of your concerns, as we believe that they are meant to be clarified.

We would like to reassure you that we take seriously feedback from our customers, and this is why we have reviewed your case thoroughly (including your complete chat and email history). To keep things short, what happened is that due to five outstanding invoices, your account was locked. Your account manager contacted you to assist in restoring your account and ultimately provided you with an exclusive discount. Based on these conversations, regrettably, you have been treating him pretty poorly and have been hard to talk to. We have tried to contact you multiple times since then but to no avail.

We are sorry to hear that you are not satisfied with our approach to resolving your request. We hope you are willing to reconsider and recognize our hosting products as a good fit since we will gladly accommodate your needs. Our team remains at your disposal and is ready to assist you further.

Regards,
Servebolt Team

Servebolt.com からの回答

2023年9月11日

Thank you so much for your lovely review! We truly appreciate you sharing your thoughts about our support team, and we are so glad you are satisfied with our service.

Our entire team, all departments, are constantly working on making the platform deliver the best hosting experience possible. Feedback such as yours tells us that we are on the right path and that the work we invest is all worth it.

We hope to see you just as happy for many more years to come.

Servebolt.com からの回答

2023年9月11日 に更新

Wow, that is some impressive feedback. Special thanks on behalf of our sales team as well. Such feedback makes a huge difference for us, so we truly appreciate you taking the time to write this. We made sure that your praising words reach our colleague, Penka. 👏 "The fastest WordPress hosting platform in the market" - yes, that is what we aim to be told. Our best reward is reading about your site's speed and resilience improvements and your newfound peace of mind. We are technology leaders in the area of fast and scalable sites. We don't follow "best practice", we define what best practice is.

We're delighted to have you on the platform and rest assured that we'll continue to support you and your business. Do reach out to us anytime you need further assistance, we got you! 🤜 🤛