ServevastDirect.co.uk レビュヌ 

590
•
TrustScore 5段階評䟡の5

4.9

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Ordered bottom shelf for Smeg fridge freezer on web site, delivered in two days fitted perfectly,very happy with service

5぀星のうち5の評䟡

We needed a small replacement part for our Smeg cooker. The customer service team very quickly identified the required part & gave us the serial number. Found the item very easily on the website & the... もっず芋る

5぀星のうち5の評䟡

Servevast were able to source multiple replacement parts for my trusty 25yr old Smeg Oven to leave it looking like new! There was a small quality issue with one part which was immediately and without... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Following a call out from an unrelated company who wanted to charge ridiculous money and needed to wait 14 days for spare parts, I got in contact with these guys - explained my problem. I was asked to... もっず芋る

䌁業情報

  1. キッチン甚品店

圓該䌁業による蚘述

Official UK Spares & Accessories Retailer for Smeg


連絡先

4.9

優良

TrustScore 5段階評䟡の5

590件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(590)

過去12か月のレビュヌ数: 48ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great service

Had the product I needed at a reasonable price, order process was easy and product arrived next day - all round great service.

2024幎10月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Relacement door seal

I needed a replacement door seal for my SMEG oven which was an older model. Servevast ordered this quickly from Italy and kept me informed throughout the ordering process right up to when it was delivered to my door. Thank you for great service.

2024幎8月22日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant service

Brilliant service, I really didn’t know how to order a door seal, I went onto the company’s website, used an online chat service and I can honestly say the lady at the other end was brilliant. I sent her a photo of what I required she immediately got details and all I had to do was go on the link she provided and order. Even though my oven is no longer available I have got the seal I needed and delighted with the service.
Very happy customer

2024幎8月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Replacement burner kit for my 26 year old SMEG hob.

The Wok burner on my 26 year old SMEG SER34AX1 hob had basically burnt out, literally the centre part had become detached. I contacted
smegspares.co.uk (the brand name for ServevastDirect.co.uk) and amazingly I found I could still get a new Wok burner to fit my old hob. Then they told me for a few quid more I could get the entire SER34AX1 Burner Kit to replace all 4 burners. The only drawback is they had to order it from Italy, and it would take 2 weeks. That was no problem and it arrived today, 2 weeks later, only £5.82 delivery. Saved me having to get a completely new hob and having it installed properly, probably around a further £300. So thanks Smeg for being green and keeping old spare parts for your old hobs, and thanks Smegspares for your help & advice and great service hopefully giving my Smeg hob another 25 years of life.

2024幎8月9日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent communication.

Excellent communication.
Because our SMEG oven is over 20 years old they advised it may be back ordered and come from Italy.
Ordered Saturday and arrived today.
Thank you so much for my lovely new shelf and 10% off next order.
Side panels here we come and being ordered.

2024幎8月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Main oven seal

Reasonable price, good communication and prompt delivery, well done.

2024幎8月2日
自発的なレビュヌ
ServevastDirect.co.uk ロゎ

ServevastDirect.co.uk からの回答

Hi Mr Whittle. Thank you for your review. Please get in touch again if we can help you in the future.

5぀星のうち5の評䟡

Excellent service

Excellent service. Always kept informed throughout the order and delivery process. Would highly recommend.

2024幎8月1日
自発的なレビュヌ
ServevastDirect.co.uk ロゎ

ServevastDirect.co.uk からの回答

Hi Gary. Thank you for taking the time to submit a review. We're glad that you're happy with our service, and I hope we can assist you again in the future!

5぀星のうち5の評䟡

Great response from the initial query


Great response from the initial query about a replacement Waveguide Cover for my microwave. Then the subsequent ordering process of the part was really easy.
Super customer service thank you very much. My part has arrived and I also see that you have given me a 10% discount code for a future order.
Thank you very much.

2024幎7月10日
自発的なレビュヌ
5぀星のうち1の評䟡

Placed an order on 11th July

Placed an order on 11th July. Not heard anything and when I have checked the status is "Backordered Freight", which suggests to me they do not even have the part to send me!

2024幎7月22日
自発的なレビュヌ
ServevastDirect.co.uk ロゎ

ServevastDirect.co.uk からの回答

Hi Justine,
We did send over a reply to your email enquiry about 3:30pm today.

The parts ordered did have to go on backorder with Smeg Italy as we didn’t have stock in our warehouse at the time of order.

We do advise stock and approx. dispatch times on the website prior to ordering, there would have also been an automated email sent over once the order was processed our end to advise a lead time of around 10 working days for backordered items.

I confirm the parts are due into our warehouse in the next day or two so will be heading out around the middle of this week depending on how quickly our warehouse can work through the freight delivery they're part of.

There will be a confirmation of dispatch email sent over once possible. Please check junk/spam for our automated emails if not showing in the main inbox. Thank you.

5぀星のうち4の評䟡

Worth 4 stars

Website was confusing causing me to order an incorrect part part but email response was very good and correct part arrived very swiftly.

2024幎7月18日
自発的なレビュヌ
ServevastDirect.co.uk ロゎ

ServevastDirect.co.uk からの回答

Thank you for taking the time to do review. There is an image and description of this part on the site to help with compatibility.

If unsure we recommend enquiring with us prior to an order being made to avoid a return being necessary.

We are glad the correct part was identified in the end. Thank you for your order.

5぀星のうち5の評䟡

Great company

Great company. Sourced a hard to get part for my fridge freezer. I was kept fully up to date with my orders progress and delivery. No hesitation in using again.

2024幎6月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Helpful staff

Helpful staff, correct product arrived on time and in perfect condition. Still not sure why original didn’t last 2 years and wasn’t covered under warranty.

2024幎6月13日
自発的なレビュヌ
ServevastDirect.co.uk ロゎ

ServevastDirect.co.uk からの回答

Hi David,
I'm sorry to hear that your original didn't last as long as you would have liked, but I'm glad we were able to help sort your replacement. Thank you for your review.
Tom

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報