serviceseats.com レビュー 150

Paid tor a voucher for me and a plus one, great, added the code at checkout at The Light. Voucher accepted and then still had to pay full price for two seats!! Rubbish

The voucher code I was sent didn’t work. 6 emails sent with screen shot evidence and they still kept refusing to refund or asked for evidence I’d already sent many times.
I still haven’t had a refund 4 weeks later!

Scammers!!
Buy direct from the cinema.

Trying to save a bit of money and it ended up costing me more money. Really disappointing. You pay nearly £20 for the voucher for x2 tickets but then you are charged again on the cinema site. Total rubbish. Don’t bother.

So, I purchased a voucher with this crowd via my Blue Light card as I am an emergency services' member of staff.

I was charged for a voucher to use for a ticket with Picturehouse - all the instructions and the rules were followed: I chose my cinema, show, date, time, popped my voucher in the Voucher / CEA box - error message came up on the page: "The voucher number you have entered is incorrect". This is despite copying and pasting the actual voucher number from the email into the actual, correct box on the ticketing page.

I complained to the company concerned, asking for my £11.68p back for the voucher, and was told, somewhat patronisingly by a "Sian", that I seemingly had entered the voucher number in the wrong box, the Gift Card box - well, that wasn't the case at all and I then sent her a photo of what came up on the ticketing page after putting the voucher code into the voucher number / CEA box - the error message!

I am awaiting the response from this company and I have photographic evidence of what I did was right.

I am reluctant to use this company again and whoever has had to pay to get a voucher code before buying a cinema ticket?? I have already paid for my Blue Light card as it is, so in theory, I have paid TWICE for this awful cinema ticket experience.

I am already regretting applying for my Blue Light card if this is all they have to offer! I can obtain voucher codes for free from the website Wowcher and Voucher Codes UK as it is.

UPDATE: After I kicked off to the company with the screenshot and threatened them with my bank being involved, the company refunded me for the faulty voucher.

SO, FOR THOSE WHO DIDN'T GET A REFUND FROM THEM, RAISE A DISPUTE WITH YOUR BANK - AND TELL THE COMPANY WHAT YOU ARE DOING; YOU ARE LIKELY TO GET A REFUND QUICKLY.

Read the reviews, looked at the Odeon web site, decided not to bother. Faff and expensive for a basic service.

AVOID!!! Using the voucher increases the ticket price:

ServiceSeats voucher + Odeon fee = £15.35

Ticket direct from Odeon (No voucher) = £12.50

The above is the exact same seat. You can't see the Odeon fee before purchasing the voucher.

Terms and conditions mention a "Small upgrade fee for IMAX screening", if it was £4 or less, the voucher would save you money. £7 extra, it definitely does not.

Appalling service. Bought three tickets from service seats which cost over £21 but then when I tried to redeem the codes it said they had already been used. I ended up buying the tickets at normal price as it was my daughters birthday treat. Absolutely gutted as can't afford to lose £21. Tried to contact for a refund but no reply. Avoid.

Very unhappy with this company, i didn't get the Codes to use against cinema tickets ended up having to pay full price then also got charged for the vouchers which they will not refund, apparently can use in the future, would rather of had a refund as it was not my fault that codes didnt arrive on time. Also cannot talk to anyone, they hide behind their contact us
page 😤

A scam of a company all linked to blue light but no one knows how or why. Expect it's some kind of tax benefits for the higher ups. My account was randomly shut down without notice because the business has moved to focus on blue light app users. What does that even mean.

Avoid at all costs.

I bought 2 vouchers (ODEON LUXE Adult Anytime) from the Service Seats website via the Bluelight card app. After redeeming the vouchers at the Odeon cinema website, I managed to save £7. My advice is to always double-check with Odeon customer service on Twitter before buying any vouchers. They are able to run a test booking for you. Then, you will know how much you must pay at the end. In addition, do not add standard tickets to your basket after adding the vouchers. Otherwise, they won't work. Good luck and have a film-tastic day !

I wish I checked these reviews on the company before spending my money it’s all a scam and fraud and there connected to the blue card for nhs workers like me I can’t get the money back no way of contacting them the voucher codes they sent me don’t work and have received no email only a text

Have used Service Seats for over a decade and it's well worth for saving money on cinema tickets, as long as you take the time to read which ticket you are purchasing (off peak vs weekend).

The platform could do with some updating and better clarification but overall excellent.

I ordered two tickets through the service seats portal for cineworld, which were almost half price (typical cost for 2 seats £20, I paid 10). If I redeemed them online they would have cost me an additional £1 each for online booking fee so we opted to redeem them in person at the cinema. This went without a hitch.
I would have purchased drinks and snacks too but we were too full after dinner, although it is good to know we could have bought discounted snacks through the portal too. The ticket orders are processed very quickly so I have no reason to believe the snack voucher wouldn't be processed as fast.

Customer service staff clearly got their training from Ryanair - absolutely appalling, lack of any compassion or remote intelligence. Avoid at all costs.

Do not bother! The fact that I was directed here via Blue Light makes it even worse. Just buy direct! You end up paying another £6 after redeeming vouchers. They cleverly don’t mention fees on their website, just say ‘could be cheaper direct’.

Vouchers purchased and ended up being more expensive than a regular ticket would have been if I'd have just gone direct to the cinema as a regular customer. This is not how you treat war vertrans, it's disgusting to be extorting us this way. 5 days for a reply on a complaint is unacceptable, how does that help a disabled war veteran with not much money to their name?? You guys deserve to be shut down and prosecuted.

I bought 3 adult vouchers and when I went to use them for the first time at the Cineworld till, they came up on their system as already having been redeemed. I paid for full price tickets (more than £50) with the hope for reasonable compensation from Service Seats, but no. No compensation was offered for the vouchers or the full-price tickets. The only explanation offered was the "vouchers were already redeemed". Not by me though.

Used blue light code vouchers not sent to me . Looking to use them today and now saying they will respond within 5 working days . Wouldn’t use again not worth the hassle for not much discount .

Used my blue light card to purchase 2 adult tickets to cineworld. Normally £14.95 per ticket. This site meant I purchased two for £4.80 each.
I was worried when I read the reviews. But the codes worked just fine on cineworld website. No complaints. Saved me over £20