Shaalis.com レビュー 

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2021年3月2日

Dear Customer
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at Shaalis! Please let us know about your future experiences.

Thanks
Shaalis

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2021年3月4日 に更新

Dear Customer,
We do apologise for the kind of experience you had with us. As per our delivery policy any order placed after 12pm on Thursdays will be dispatched only on the following Monday because the delivery companies will not be operating on Saturdays and Sundays. To your post code the delivery is usually next working day so as to keep the vegetables fresh you order was shipped on 23rdl. We apologise again for the delivery time that was miscommunicated by the delivery company. Usually all the deliveries will be made between 9am and 5pm by the delivery company depending upon their availability.
If some of the items are not available or if the quality of a certain products is not good then we will notify our customers and only if the customer is not satisfied with the replacement product we will raise the refund for the product alone. In your case the quality of the fruit was not good, that was the reason the refund has been raised.
We hope to serve you in the near future and all of your experience with us will be turned into Complete satisfaction.

Thank you
Shaalis

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2021年3月2日

Dear Nathan ,
Thank you for sharing your experience with us and we will keep on providing fresh vegetables to all our customers.

Shaalis

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2021年3月2日

Dear Customer,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shaalis. We look forward to serving you for many years to come!

Shaalis

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2021年3月2日

Dear Suresh,
We are incredibly grateful that you took the time out to leave us a 5-Star review.

Thank You
Shaalis

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2021年3月2日

Dear Saroja Avery
Thank you for your five star review about our service. Your valuable comments motivates our team to work hard to fullfill every customer needs and we can ship fresh fish and meat as well and will be kept chilled till delivery point.

Shaalis.

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2021年3月2日 に更新

Dear Customer
We are very much happy about your comments about our service. You can rest assure that all the products you order from us will be of high quality and freshness will be maintained through all days.

Thank you

Shaalis

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2021年3月2日

Dear Vasuki Ramathevan
Thank you for providing your valuable feedback and we also thank you for giving us an opportunity to serve you with high quality products.

Shaalis

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2021年2月18日

Dear Rinsy Varghese
We are very much encouraged by your valuable five star review about our service and we hope to serve you better in the near future.
Thank you
Shaalis

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2021年2月18日

Dear Mrs parimala FERNAND
Thank you for proving five star review about our service and we are very much motivated by your review and we will provide fresh vegetables to all our customers.

Shaalis

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2021年2月18日

Dear Customer
We really appreciate you taking the time out to share your experience with us and as per in our terms and condition the prices of products listed includes processing and shipping charges. And the products that are out of stock will soon be listed out and we will keep on servicing our customers with wide variety of fruits and vegetables.

Thank you
Shaalis.

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2021年2月18日

Dear Customer
Thank you for providing your valuable feedback about our service. We hope to serve you in the future with fresh products.

Shaalis

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2021年2月9日

Dear Customer,
Thank you for providing your valuable review. We always provide fresh products to all our customers and we are very much happy to provide you with all your needs.

Shaalis

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2021年2月16日 に更新

Dear Customer,
We are extremely sorry for the experience. Usually the weight of fresh chicken/meat or fish is the live weight of the product that is before cutting and cleaning. In your case we usually weigh the chicken as whole and during the cleaning process the skin and parts of the leg, wings and neck will be cleaned out. This was the reason for the difference in weight. If there was any request form a customer not to cut and clean the fresh meat/chicken or fish the weight will be around 900gms to 1kgs and we will be sending as the whole. In your order we can see that you ordered for baby chicken and that will be gross weight of approx 800g and after clean and cut comes still less quantity as net weight.
For further enquiry about your query you can always contact our customer support team through our hotline between 10am to 7pm on all days.
Thank you.
Shaalis

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2021年1月28日

Dear Customer,
Thank you for providing us your valuable 5 star rating to our service. We are motivated through your feedback and will serve all our customers with good quality products.

Shaalis.

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2021年1月21日 に更新

Dear Customer,
We apologize for the inconvenience and as mentioned the marked prices on the products doesn't apply for online sales as the price on our website includes processing and delivery charges. We have clearly mentioned in our website about the prices and we did not take any steps to hide the marked prices ever. We value our customers support and money that you spend with us. We will improve our services and we will take necessary steps to provide better quality products as per your needs.

Thank you

Shaalis.

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2021年1月21日

Dear Ruchi Basu
Thank for providing your positive feedback which encourages us to serve our customer with high quality products. We look forward to keep you happy with all your grocery and vegetable needs.

Shaalis.

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2021年1月21日

Dear W Houeland
We’re so sorry that your experience did not match your expectations. If a product ordered is not of good quality then we won't be shipping that product to our customers instead we will raise a refund and send a refund note for our customer along with the parcel. We are extremely sorry that you didn't receive any refund note or information about the product. And every refund raised from our end will take two to five working days to reflect back to our customers that might be the cause for the delay. As you have been our esteemed customer we truly regret for the experience and we will make sure that this doesn't happen to you and as well as to any of our customer. Thank you for providing us your valuable review and helping us in building our service in a better way. We look forward to serve you with fresh goods and vegetables and we value your support that you have given us.

Shaalis.

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2021年1月21日

Dear Customer,
Thank you so much for this review. We really appreciate you being a customer and helping to share the word about us. We will improve our service and provide good quality products to you all the time.

Shaalis

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2021年1月21日

Dear Customer,
We are extremely sorry about your experience with us. The reason for the delay in the delivery is because of Brexit conversion the parcel that we sent out to you had been held up by the customs services and due to the covid situation the parcel has not yet cleared and we also didn't get any reply from the customs services and in the mean time there was no information provided to us about the customs check on parcels set over to Northern Ireland. Because of such delay we couldn't let you wait so we have raised the refund for your order. The most sad thing apart being not able to find the whereabout of the parcel is that we were not able to provide you the goods and supplies that you needed in the pandemic situation. We do apologize for the inconvenience.

Thanks
Shaalis.