Shades of Coffee レビュー 

454
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent purchase arrived really fast Although I would appreciete a detailed guide on how to install, I was stil lable to manage it flawlessly.

5つ星のうち5の評価

PID kit for Gaggia Classic Pro Evo is Fab. Don't underestimate how long this will take, read through the guides and watch youtube tutorials before attempting. Slow & steady wins the race - your coffee... もっと見る

5つ星のうち4の評価

Very nice guys, helpful, respond quickly and generally quite pleasant to interact with. Most items are perhaps a bit overpriced but definitely make the Gaggia a much better machine. Avoid the overpric... もっと見る

企業が回答しました

5つ星のうち5の評価

My heavily modded Gaggia was is need of some TLC. Everything I needed was available and delivered very promptly and the transformation is amazing: New brass boiler - more temperature stability... もっと見る

企業情報

  1. コーヒーメーカー提供業者

当該企業による記述

Due to the bizarre, restrictive and somewhat bullying approach adopted by TrustPilot in trying to force us to pay them thousands of dollars a year in order to simply display a link to this page on our website, as well as a summary of our review score - we have decided to NOT continue embracing or using this platform. Google Reviews and our our website reviews can be used instead. Shades of Coffee is a web based retail company selling niche products and solutions to home baristas and coffee enthusiasts globally. It's a small family business, based in Swindon, Wiltshire - in the United Kingdom and we specialise in the Gaggia Classic. We love to provide innovative products for the Gaggia Classic, and many of the products that we offer are unique to Shades of Coffee. Due to our very good and very specialist knowledge of our products and the Gaggia Classic machine that we specialise in, we mainly sell directly to customers globally - so that we can properly advise and support them throughout their coffee journey with a Classic.


連絡先

4.8

優良

TrustScore 5段階評価の5

454件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

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4.8

すべてのレビュー

(454)

過去12か月のレビュー数: 63

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

High quality products

High quality products, service is amazing and supporting team is very kind.

2024年10月12日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Our quality of our products is second only to the quality of our customer support - which we hope is the very best available.

5つ星のうち5の評価

Go to for gaggia bits!

Always respond on instant messenger immediately

Products well made: transformed a machine that was mediocre for steaming to a completely different animal

My go to for bits!

2024年10月29日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

Huge thanks for your kind review - see you again soon!

5つ星のうち5の評価

What an amazing company to deal with

What an amazing company to deal with. The after sales service is phenomenal. They really do go beyond what would be considered great service. The knowledge, passion, great range of quality products backed up with expertise. Can't go go wrong.

2024年10月11日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Thanks Paul - we have some amazing customers too... so thanks for your custom, and it's always good to chat with nice, friendly customers - so please come back soon!

5つ星のうち5の評価

Great customer support!

Had some issues with my machine, started an online chat and got perhaps the best customer support I have ever got (not an exaggeration).
They helped me troubleshoot a problem over 2 days and analysed the videos of the problem I had. In the end I was able to understand what was going on - power connection was incorrectly set when I installed the PID - and they found another issue I wasn't aware of (brew and steam lights had fallen off and were switched).

2024年10月12日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

Thanks for your kind review Pedro - it was a pleasure assisting you, and hopefully you’re now enjoying your improved coffee every day!

5つ星のうち5の評価

Steam Valve

Bought servicable steam valve and single hole tip really well made great quality products.
*******************************
Performance update
**********************************
I put up with a leaking steam valve for 2years catching with a cup.
I'm always sceptical about after market products but this servicable steam valve for the gaggia classic pro and single hole tip did exactly what's described great job SOC.

2024年10月19日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

Thanks George - I’m glad they arrived relatively quickly and safely. Enjoy your coffee!

5つ星のうち5の評価

Excellent

Good quality of components, fast delivery, good instruction, excellent communication

2024年9月10日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Huge thanks for your 5* review - it's appreciated

5つ星のうち5の評価

Gaggia classic original accessories

Description of products for my Gaggia Classic was excellent. Clear easy instructions. Quick delivery to Australia. Appreciated the personal note inside packaging. Fantastic experience.

2024年9月11日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Huge thanks Bradley - enjoy your mods and your coffee!

5つ星のうち5の評価

Excellent communications and product

Excellent communications and product. Instructions were absolutely clear and even then troubleshooting was instantly knowing exactly were is the problem

2024年9月11日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Many thanks, it's great to get feedback and even better when it's this positive. See you again soon.

5つ星のうち5の評価

Great service

Great service, received my shades of coffee steam valve next day. Fits perfect and hopefully will last longer than the gaggia original.

2024年9月11日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Glad you're enjoying it - hopefully it solves the problem for a long time!

5つ星のうち2の評価

i realy love the things you offer, but...

i realy love the things you offer,

but I needed to pay 33,5euro import tax to Belgium.
for a pakkage of 52euro ??!
for some springs, handle and a rubber ring..

that's just absurd..
I feel kinda ripped off now..

Nothing personal but I am not going to buy anything anymore from UK...

2024年8月13日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

It's not our fault, it's a combination of Brexit and EU tax laws - combined with Bpost charging more than any other postal company in Europe to clear mail through customs. I can appreciate you wanting to give Bpost 2* for this, but surely we still deserve a bit more? :-)

5つ星のうち5の評価

OPV spring

Available and responsive support team, quick delivery and good quality product.

2024年7月13日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Many thanks Mark - it's appreciated.

5つ星のうち5の評価

A knowledgeable and trusted supplier

Shades of Coffee is my go to Gaggia Classic specialist shop. They stock items that through their experience the Classic use will need and they also have parts they have developed themselves to make the functionality of the Classic better. Great service, fast delivery, quality products.

2024年7月12日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Great to hear that you're loving what we do Pete - it's really appreciated. Enjoy your Classic and the coffee it makes.

5つ星のうち5の評価

Purchased PID controller mod for my…

Purchased PID controller mod for my Gaggia. Great product and when I needed help installing/troubleshooting it, seller was quick to help. I just purchased more mods for my Gaggia from him.

2024年7月23日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

Glad we're helping you to drink great coffee!

5つ星のうち5の評価

Ade makes the Grade

we bought a Gaggia Classic about a year ago. It's a fabulous bit of kit and has moved us way beyond the nespresso pods we used to use every day. However, it has limitations. MANY of them. we found Adrian's company by chance. Ther main thing that struck me was that Adrian responded to my emails with information that was actually useful, which has become somewhat novel. He has given us great advice that has helped us understand what we need as amateurs in the coffee game. The bigger tray is fab, the steaming nozzle a game changer. We are about to order the PID, steamer and on/off switch. The great thing about the mods is that they don't damage the integrity of the original machine. He is very knowledgable and i suspect an electronics engineer type (sorry Adrian if this isn't the case). Godd guy, great business and I hope he's really successful with it.

2024年7月22日
自発的なレビュー
Shades of Coffee ロゴ

Shades of Coffee からの回答

Great review Dave - MrShades (Ade) usually hits the spot - hopefully just like your espresso does now!

5つ星のうち5の評価

The thing just work

The thing just work. Good website, items are in stock, quick processing of the sale, and the items arrive in good time. Exactly what you want!

2024年6月12日
Shades of Coffee ロゴ

Shades of Coffee からの回答

Thanks Sean - enjoy your coffee

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