Warning: This Company Keeps Rebranding to Hide Its Past
This hosting provider used to operate under the name Ghost Nodes, and now they’ve rebranded to Shard Hosting — the same people, same operation, just a different name. Every time bad reviews build up, they rebrand to appear like a fresh, trustworthy company again.
This kind of constant rebranding is a huge red flag. It’s not just confusing; it’s misleading to customers who think they’re buying from a new, reputable business. In my past experience, their service was unreliable and their support became defensive when I left an honest review. They even flagged my review as “illegal or harmful” in an attempt to silence criticism — Trustpilot thankfully rejected the claim.
If a company truly cared about customers, they’d improve their service — not keep running from their reputation. I strongly recommend avoiding them unless you’re okay with dealing with a host that might disappear and come back under a new name every few months.
UPDATE: The company replied and their response confirms everything.
They **did not deny** being a rebrand of "Ghost Nodes."
They also admitted to only spending "$100" on servers and even stated, "If we ever go under, we'll definitely refund..."
Their own words prove my point. Avoid.
FINAL UPDATE: The company has edited their reply again. They now 'explicitly admit' to being a rebrand of "Ghost Nodes." They also continue to defend their "$100" server budget and have resorted to calling my factual review "hate." This confirms everything I've said.
You have been warned.
FINAL UPDATE: The company has edited their reply again, and their tactics have become even more desperate.
Now that they have been forced to publicly admit they are a rebrand of "Ghost Nodes," they are trying to discredit me by demanding "proof" of my experience.
They have even taken this off Trustpilot and are now emailing me privately (as "Ahsan Faiyaz, Co Founder") in an attempt to intimidate me.
I will not be silenced or drawn into a private argument. The facts are already public and admitted by them:
1. They ARE a rebrand of "Ghost Nodes."
2. They defend a "$100" server budget.
Their attempts to silence and intimidate critics are the final, massive red flag. This proves my original point completely. Avoid this company.
Shardhosting からの回答
### This is the conclusion of the last edit :
This is not of a genuine experience, the one wanting to visit our trust pilot and confirm things, please read below. This is only a tldr.
Hello. I'd like to refute to your claims.
Firstly, we're already investing as much as we can on the hosting provider. We've spent around a 100$ on just our dedicated servers, 80$ on other services and utilities. You can join our discord so we can show you the proof of our investment or directly message the user ts_101.
We're already providing the customers with as good of a service as we can provide. If we ever go under, we'll definitely refund the funds that have been sent to us.
We've not advertised as a new, reputable service ever. We're rather aiming to give each user the best servers that we can provide, we're already providing dedicated threads as well as RAM boosts for each server buying from us.
Finally, we're not running away from our reputation, we've accepted our past and we'll go along with it. We'll keep operating under this name as long as we can.
Edit : Response to the edit of the response. yes, we're a rebrand of Ghost Nodes, but that's only because there were too many websites/hosts under the name of "Ghost Nodes/Ghost Hosting", so we picked a less common name.
As for refunds, that's just a reassurance that your money is safe.
We're a starter host. So of course we should only scale up as time goes on? We do not want to go bankrupt at the very beginning. This proves that we're careful and want to provide the best experience without overselling to cover losses. So I ask you this, what's wrong with an investment of 100$ on just servers? Plus, this is monthly. We also have to pay 80$ more on other utilities and services. Your claims just point out hate instead of an actual experience and criticism.
Edit 2 to respond to the reviewer's second edit :
Our question is : What's wrong with the rebranding as we have already announced it and moved everyone to the new hosting? We also stated the reason for our rebranding? Our customers are happy with their services. You have not sent any proof to either our discord or the user we have told you to DM. As for our budget, how much in your opinion is a good starting amount? 500? 1000? or even 10k? Again, your review is backed up by no such evidence that you claim to state its "factual" if you -
1) Do not provide any information about evidence.
2) Do not contact us to resolve the issue.
You also have not provided any proof of being a customer or in contact with this hosting company. Please provide proof of a genuine experience instead of dodging the question.
Edit 3 in response to the last update:
This is the email that was sent to him :
Hello.
I am contacting you on behalf of Shard Hosting. Please provide details on whether you were an actual customer of Ghost Nodes/ Shard Hosting or not. If not, then we cannot take your review as serious.
You can either reply to this email or contact via discord.
Discord user : ts_101
Regards,
TS101,
Co Founder of Shard Hosting.
They have not provided proof of experience and thus this review is invalid as they haven't provided proof of experience or the details about their involvement, they have refused to come into contact with any of our staff/provide any details of their orders/involvement to the trustpilot team. Ultimately, this can be seen as a fake review for the lack of the evidence backing it.
Moreover, there has not been any attempt in silencing this reviewer. We're genuinely asking for proof of experience.
