Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... もっと見る
No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... もっと見る
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... もっと見る
企業情報
当該企業による記述
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
連絡先
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, アイルランド
- 057 869 2300
- online@shaws.ie
- shaws.ie
4.0
ほぼ満足
246件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Acces to the back of shaws is hard to…
Acces to the back of shaws waterford is hard to negotiate . A large BPerfect stand just inside the door is hard to get around. Being disabled, I use a mobility scooter. It’s like this store doesn’t want disabled people or parents with twin buggies. Who thought this was a good idea?
2025年8月26日
自発的なレビュー
Shaws Department Stores からの回答
Hi Catherine,
Thank you for bringing this feedback to us. We apologise for any inconvenience caused during your experience in-store. Please know that, following your feedback, we have reviewed the space and have made changes in the area. We would love you to revisit us and give us an update on your experience. Please get in touch if you require further assistance.
Kind regards,
Béibhinn
Waited in a 5 HOUR QUEUE for to be told…
Waited in a 5 HOUR QUEUE for to be told I’m not qualified for a item when I was 50 in the queue when I first showed up and everyone skipped ahead , and not in the terms and conditions that you need a ticket , absolutely shit store , against policy
2025年8月7日
自発的なレビュー
Very quick and helpful staff
I rang Shaws electrical Athy at 11am on Tuesday 5 August to enquire about the availability of an undercounter freezer. I spoke to Tate who informed me that the particular freezer was in stock. Not only was it in stock but it could be delivered the same day, and it was delivered by 4.30pm, and of course my old freezer was collected. Very impressed with Tate, very helpful and very pleasant to deal with.
2025年8月5日
自発的なレビュー
White Sfera girls pants
White Sfera girls pants is lovely. .. scalloped edges. Very happy with it.
2025年7月22日
Online shopping is a farce.
Online shopping is a farce. Way behind their competitors with their website. Ordered and paid for trousers. Shaws confirmed my order, took payment, only to email me to say not in stock. Unorganised and unprofessional.
2025年7月1日
自発的なレビュー
Fantastic service ordered and received…
Fantastic service ordered and received in a matter of days, user friendly site would totally recommend Shaw’s and definitely will order again
2025年6月24日
It was an excellent experience
It was an excellent experience. The goods arrived promptly in excellent condition.
Thank you
2025年6月24日
Good service easy to order and promptly…
Good service easy to order and promptly delivered ...very helpful that you can return to Shaws Shop for refund if not suited
2025年6月24日
I paid a visit to Shaw's in Waterford…
I paid a visit to Shaw's in Waterford today , I was served by a lovely young lady named Naimh in the underwear debt. She was more than helpful and was an expert in fitting me with my purchase.
Brenda
Wexford.
2025年5月24日
自発的なレビュー
Shaws Department Stores からの回答
Hi Brenda,
Thank you for leaving this feedback for our Waterford store! We are delighted that you had a positive experience and hope to see you again.
Kind regards,
Béibhinn
Made my order on line
Made my order on line. So easy to do it. Had my order in 4 days. Very happy with my purches.
2025年4月28日
Shaws Department Stores からの回答
Hi Helen,
Thank you for getting in touch and leaving this feedback for our online! We are very pleased that you were happy with the service and found it easy and efficient. We hope to serve you again!
Kind regards,
Béibhinn
Excellent customer service
I was amazed at how easily and promptly a request I had was dealt with. Thank you.
2025年5月15日
自発的なレビュー
Shaws Department Stores からの回答
Hi Mary,
Thank you very much for getting in touch and leaving this feedback for us. We are happy to have had the opportunity to serve you and hope you will return to us again in future.
All the best!
Béibhinn
Do not trust
Great IRL stores however they remove negative reviews for faulty products online
2025年5月8日
自発的なレビュー
Shaws Department Stores からの回答
Hi Seán,
We thank you for leaving this feedback and have requested more information about your order so that we may look into this further. We keep all relevant product reviews (positive and negative) visible on our website, as we believe in allowing customers to make informed decisions on their purchases. We are very sorry that this is not what you have experienced, and will endeavor to continue serving our customers online and in-store with transparency.
Kind regards,
Béibhinn
Shaws Department Stores からの回答
Hi Anamaria,
We are very pleased that you had a positive experience shopping online with us! Thank you for leaving this feedback. We hope to serve you again.
Kind regards,
Béibhinn
SORRY TO SAY BUT I REQUESTED A REFUND…
SORRY TO SAY BUT I REQUESTED A REFUND WHICH I HAVE NOT RECEIVED
ANITA CURTIS
2025年4月28日
Shaws Department Stores からの回答
Hi Anita,
As your order was for Click and Collect which had been sent, we had advised you that it needed to be refunded in-store before we could process this for you. This has now been completed, and refund issued to you. If you require further assistance, please don't hesitate to get in touch.
Kind regards,
Béibhinn
Great customer service
Great customer service, staff very helpful & friendly in Athlone store.
2025年3月25日
Shaws Department Stores からの回答
Hi Kate,
Thank you for leaving this feedback for our Athlone store! We are delighted that you had a positive experience and hope to see you again.
Kind regards,
Béibhinn
Limerick shows benefit counter staff member Jerry
I was in Limerick with friends for a shopping trip and while browsing the beauty department I was approached by Jerry who worked on the benefit counter. Jerry was so helpful and so lovely I ended up buying a fantastic gift set and having an eyebrow tint on the benefit counter. Jerry was so lovely and friendly. I've left with my new brows and a fantastic gift set and I've my eye on a few more bits that Jerry has suggested as well. Over all lovely experience.
2025年3月9日
自発的なレビュー
Shaws Department Stores からの回答
Hi Jennie,
Thank you so much for sharing this feedback for our Limerick store! It has been sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!
Kind regards,
Béibhinn
I ordered two carbon heaters
I ordered, it came quickly and it worked!
Can't get better than that
2025年2月22日
Shaws Department Stores からの回答
Hi Joan,
Thank you so much for sharing this feedback! We are delighted to hear that you enjoyed your purchase and that you had a speedy delivery. Thank you for shopping with us at Shaws!
Kind regards,
Béibhinn
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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