Shaws Department Stores レビュー 

246
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lovely friendly store. Plenty of clothing hoice for young and mature and also in household Dept. Staff SO helpful. Was in Dun Laoghaire store today looking for trousers for my Aunt who is tiny. Dere... もっと見る

5つ星のうち5の評価

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... もっと見る

5つ星のうち1の評価

No email received to say it online (click & collect) order was ready for collection from store, yet I received a separate email from Shaws this morning advising how to care for my purchase now that i... もっと見る

5つ星のうち5の評価

I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... もっと見る

企業情報

  1. デパート

当該企業による記述

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


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4.0

ほぼ満足

TrustScore 5段階評価の4

246件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(246)

過去12か月のレビュー数: 80

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Speedy service

2025年2月24日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Mary,

Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment and delivery service. Thank you for shopping with us at Shaws!

Kind regards,

Béibhinn

5つ星のうち5の評価

Prompt delivery of quality goods

Prompt delivery of quality goods

2025年2月24日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Alison,

Thank you so much for sharing this feedback! We are delighted to hear you had a positive experience with our fulfillment, and that you are enjoying your goods. Thank you for shopping with us at Shaws!

Kind regards,

Béibhinn

5つ星のうち5の評価

Ordered item on line yesterday arrived…

Ordered item on line yesterday arrived safely this morning. Excellent online shopping experience.

2025年2月13日
自発的なレビュー
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Frank,

Thank you so much for sharing your experience! We are delighted to hear that your items arrived safely and quickly, and we hope you enjoy your purchases! Many thanks for choosing Shaws.

Kind regards,

Béibhinn

5つ星のうち4の評価

I have used Shaws on 2 occasions and i…

I have used Shaws on 2 occasions and i have found the process to be easy quick delivered promptly

2025年1月27日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Regina,

Thank you so much for sharing this feedback. We are delighted that your experiences with our process and delivery have been enjoyable, and hope to see you again! Many thanks for choosing Shaws.

Kind regards,

Béibhinn

5つ星のうち5の評価

Fast quick professional

2025年1月27日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Catherine,

Thank you so much for sharing this feedback! We are delighted that your experience with Shaws has been a positive one, and that your quality products were delivered efficiently. Many thanks for choosing Shaws, we hope to see you again!

Kind regards,

Béibhinn

5つ星のうち5の評価

Velvet curtains

Would have been a quicker delivery only storm stop that but it was worth the wait, curtains are of excellent quality and value for money and better again when you get them at sale price..

2025年1月27日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Mareka,

Thank you so much for sharing your experience shopping online with Shaws! We are glad that, in spite of the storm, your goods arrived quickly and safely. We are very happy to hear that you are enjoying the goods purchased, and hope to see you shopping with us again!

Thank you for choosing Shaws.

Kind regards,

Béibhinn

5つ星のうち5の評価

Great shopping experience with Shaws…

Great shopping experience with Shaws Carlow for my mum, the staff especially Catherine and Majella went above and beyond , thank you all the way from Clare

2024年12月20日
自発的なレビュー
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Claire,

Thank you so much for sharing this feedback for our Carlow store! Your feedback was sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!

Kind regards,

Béibhinn

5つ星のうち1の評価

Shaw Delivery

Re: delivery address update immediately following my online purchase.
After many emails, automated replies, trust pilot one star evaluation and two Shaw responses, my goods , as advised (twice) this am, (16th Jan) are heading to the wrong address.

2025年1月13日
自発的なレビュー
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Liam,

Please see emails from us as we replied on the day and have followed up with you a few times. If I can assist further please let me know via email to online@shaws.ie

Kind regards,

Béibhinn

5つ星のうち3の評価

Visited this new store again yesterday…

Visited this new Athlone store again yesterday and have to say that I was not impressed. I had been expecting it to be far more like the Portlaoise shop and was disappointed that the lighting and fixtures were a bit bland. Few nice pieces of ladies clothing and not too busy when I was in there. Overall, not what I had expected, but the staff were very friendly.

2025年1月5日
自発的なレビュー
5つ星のうち5の評価

Great staff in Shaws Drogheda

Great staff in Shaws Drogheda
Especially Sandra who is excellent in her area of expertise
Always helpful and knowledgeable and knows which product to recommend
Thank you so much

2024年12月29日
自発的なレビュー
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Nora,

Thank you so much for sharing this feedback for our Drogheda store! It has been sent on to them so that the employee can be celebrated. Thank you, again, for shopping with us at Shaws!

Kind regards,

Béibhinn

5つ星のうち2の評価

Shaws need to address their dispatch…

Shaws need to address their dispatch issues or stop offering online service. This store shows very little respect to their customers by accepting orders and taking the funds in advance when they cannot dispatch orders in a timely manner especially at this time of year when delivery companies are stretched to their limit….3 to 5 days or in some instances even more is totally unreasonable

2024年12月20日
自発的なレビュー
5つ星のうち1の評価

Poor Online Delivery Service

Love this department store generations of my family have shopped here but you’re getting 1/5 star ⭐️ review for the online delivery service. It’s terrible I could’ve walked into town to pick up the items I ordered online, I’m very busy with Christmas preparations but I would expect a faster delivery especially to a customer living a mile away from the store with local post - not DPD.

2024年12月17日
自発的なレビュー
5つ星のうち5の評価

Very efficient online service

Very efficient online service. I would use again.

2024年11月25日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Margot,

Thank you so much for sharing your experience with our online service. We are very happy that you had a pleasant time with us, and thank you for choosing Shaws!

Kind regards,

Béibhinn

5つ星のうち1の評価

Items ordered becoming unavailable a week after ordering.

Hi, I placed an order online on 26th November. On 27th, I was informed that 2of the 5 santa duvet sets that I had ordered were not available and remaining items were ready to be packed and sent to me. Fair enough. 5 days later again, I'm informed that the remaining 3 duvet sets are not now available! Today, a week after placing my order, I'm told (again!) that 'it looks like' the remaining items in my order is ready to be packed and sent to me!
I have shopped in your stores for years and this is my first time shopping online with Shaws. It will also be my last.

2024年11月26日
自発的なレビュー
5つ星のうち5の評価

Prompt

Prompt, easy to use online service. True to size, quick delivery.

2024年11月25日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Bran,

Thank you so much for sharing this feedback for our online store. We are delighted to hear that you found our website easy to navigate, enjoyed your purchases, and had an efficient delivery. Thank you for choosing Shaws!

Kind regards,

Béibhinn

5つ星のうち5の評価

Very satisfactory experience with my…

Very satisfactory experience with my purchases. Will be doing business with your company again

2024年11月25日
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Mary,

Thank you so much for your feedback for our online store! We are very pleased that you have enjoyed your shopping experience and purchases. We look forward to seeing you shop with us again Many thanks for choosing Shaws!

Kind regards,

Béibhinn

5つ星のうち5の評価

Lovely shop

Lovely shop well laid out lots of wonderful things to choose very friendly staff. Great bargains.

2024年11月17日
自発的なレビュー
Shaws Department Stores ロゴ

Shaws Department Stores からの回答

Hi Anne,

Many thanks for sharing your experience in our stores. We are delighted that you have enjoyed shopping with us, and that the staff were helpful! Thank you for choosing Shaws.

Kind regards,

Béibhinn

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