Shift レビュー 72

Shift からの回答

2026年5月25日

Tara, thank you for sharing! Wishing you the very best with your updated CV and your search!

Warm regards,
Shift Careers team

Shift からの回答

2026年4月8日

Dear Durvesh
Thank you for taking the time to share your feedback, we’re very sorry to hear about your experience.
We understand how frustrating delayed responses and unmet expectations can be. Our goal is to provide timely support and clear guidance, and it’s clear we fell short in your case.
Regarding additional services, we aim to be transparent that more in-depth support (such as CV and LinkedIn reviews) may be offered separately, but we recognize this may not have been communicated clearly or felt aligned with your expectations.
Please reach out to us at contact@shift.careers so we can look into your case in detail and work toward a resolution.
Kind regards,

Shift Careers Team

Shift からの回答

2026年4月8日

Dear Michel,
Thank you for sharing your experience! We’re glad to hear that you found the assessments and materials insightful.
We appreciate your feedback regarding navigation - this is something we’re continuously working on to make the platform more intuitive from the start. It’s great to know that once you got familiar with it, it became useful for you.
Warm regards,

Shift Careers Team

Shift からの回答

2026年4月8日

Dear Arashi,
Thank you for your feedback, we’re sorry to hear that your experience didn’t meet expectations.
We aim to provide valuable job search guidance within the core service, while more personalized support such as CV or LinkedIn reviews is offered as an additional service. We understand this may not always be clear upfront, and we’re actively working on improving how we communicate this.
If you have any concerns, please feel free to reach out to our support team at contact@shift.careers - we’ll be happy to assist.
Kind regards,

Shift Careers Team

Shift からの回答

2026年4月8日

Dear Unnati,
Thank you for your kind words! We’re delighted to hear that you had such a positive experience and felt supported throughout your journey.
It’s especially great to know that Ally’s guidance helped you stay motivated and provided value across both your CV and job search strategy. We’ll be sure to share your feedback with her.
Warm regards,

Shift Careers Team

Shift からの回答

2026年3月30日

Dear Demi,

Thank you for your kind words! We’re really glad to hear that the issue was resolved quickly and that you had a positive experience with our support team.

Providing fast and helpful assistance is very important to us, so your feedback means a lot.

Warm regards,
Shift Careers Team

Shift からの回答

2026年3月30日

Dear Maryam,

Thank you for sharing your experience – we’re very sorry to hear this.

We understand how important trust is when it comes to a money-back guarantee, and we take concerns like yours seriously. Our refund policy includes specific eligibility criteria, which are outlined during signup, but we recognize that this may not always feel clear or aligned with expectations.

Please reach out directly to our support team at contact@shift.careers, so we can resolve this promptly.
We’ll also continue improving how we communicate our policies to avoid situations like this in the future.

Thank you again for your feedback.
Shift Careers Team

Shift からの回答

2026年3月30日

Dear Anna,

Thank you for sharing your experience! We’re happy to hear that your session with Olivia provided helpful, practical guidance on your CV and LinkedIn.

It’s great to know you found it valuable and worth the investment.

Warm regards,
Shift Careers Team

Shift からの回答

2026年3月30日

Dear Izumi,

Thank you for your lovely feedback! We’re so glad to hear that your session with Olivia was valuable and that the follow-up report gave you clear direction for your next steps.

Your kind words about her empathy and insights mean a lot – we’ll be sure to share this with her.

Warm regards,
Shift Careers Team

Shift からの回答

2026年3月17日

Dear Adam,

Thank you so much for sharing your experience! We’re thrilled to hear that the assessments helped you gain clarity on your strengths and potential career directions.

It’s wonderful to know that your 1:1 session with Ally, as well as the follow-up guidance, provided the feedback and support you needed. It’s fantastic to hear you found value in the process.

Warm regards,
Shift Careers Team

Shift からの回答

2026年3月30日

Dear Scott,

Thank you so much for your kind words! We’re delighted to hear that your session with Olivia was such a positive experience.

Her passion for helping people truly shines through, and it’s wonderful to know her support made a meaningful difference for you.

Warm regards,
Shift Careers Team

Shift からの回答

2026年3月4日

Dear Kajal,

We’re truly sorry to hear that this was your experience. That’s never the impression we want anyone to have after joining us.

We completely understand how frustrating pricing concerns can feel. The $0.42/day reflects the introductory promotional rate, and the renewal terms are presented during checkout before confirmation. That said, we take feedback about clarity very seriously and will continue reviewing how this information is communicated.

We’re also sorry to hear that the content didn’t meet your expectations. We’re continuously working on improving the depth, clarity, and overall value of our materials, and feedback like yours is important in helping us do that.

Your refund request has been received and is being handled by our support team, and we’re committed to resolving this promptly and fairly.

Thank you for sharing your experience.
The Shift Team

Shift からの回答

2026年2月26日

Hola Alejandro,
Lamentamos mucho leer sobre tu experiencia y entendemos completamente tu frustración.

Queremos aclarar que actualmente el programa está disponible en inglés. Esta información se menciona durante el proceso previo a la compra, pero entendemos que debería comunicarse de manera más clara y visible en el momento del pago. Agradecemos sinceramente que lo señales - nos ayuda a mejorar.

También nos gustaría destacar que nuestros coaches están disponibles en español, por lo que las sesiones por chat y la comunicación pueden realizarse completamente en español.

Nos gustaría tener la oportunidad de revisar tu caso personalmente y asegurarnos de que recibas el apoyo adecuado. Por favor, contáctanos directamente en contact@shift.careers para que podamos ayudarte lo antes posible.

Gracias por compartir tu experiencia.

El equipo de Shift

Shift からの回答

2026年2月9日

Hi Samantha,

We’re very sorry to hear about your experience and understand your frustration. Shift is designed to provide career guidance, advice, and support to job seekers rather than direct job listings, and we apologize if this wasn’t clear from the advertising.

Regarding your subscription and notifications, we normally send confirmation emails upon sign-up and reminders before payments. It sounds like these may not have reached you, which we sincerely regret. We’d like to review your account and ensure you’re fully supported, including processing any eligible refunds if applicable.

Please reach out directly to our support team at contact@shift.careers, so we can resolve this promptly.

Thank you for sharing your experience.
The Shift Team

Shift からの回答

2026年1月5日

Hi there,
Thank you for taking the time to share your experience. We’d like to reassure you from the beginning that we are not a fraudulent business, and we genuinely review and respond to every customer request.

Your case was carefully reviewed by our support team. We’re truly sorry for the frustration and appreciate you bringing it to our attention - your feedback helps us improve and serve our customers better.

Best regards,
The SHIFT team

Shift からの回答

2025年12月12日

Hi Phila,

Thank you so much for sharing this - it truly means a lot to our team and to Ally. We’re really glad you didn’t back out, and even happier that you felt heard and supported. Shift is designed to work for all kinds of career paths, including entrepreneurial ones, and it’s great to see you gained more clarity and confidence.

Ally will be thrilled to know her guidance made such a difference. We’re excited to keep supporting you on this journey, you’re not doing it alone! 🙌

Warmly,
Shift Careers team

Shift からの回答

2025年12月8日

Hi Alan,

We’re sorry to hear about your experience. At Shift, we pride ourselves on providing personalized guidance through our real human coaches, and we always aim to respond as quickly as possible. Occasionally, responses may take a little longer outside of working hours of your dedicated coach, but we’re committed to giving every client the best support.

We’ve already processed your refund, and your coach is still available should you wish to continue exploring guidance at your own pace. We truly appreciate your feedback as it helps us maintain the high standards we set for all our clients.

Warmly,
Shift Careers team

Shift からの回答

2025年11月28日 に更新

Dear Li Zar,
We are really sorry to hear about the issues you’re experiencing - we completely understand how frustrating that is, especially after paying upfront.

To help you quickly and make sure your case is reviewed promptly, could you please contact our support team directly at contact@shift.careers? They’ll be able to look into your account, fix the access issue, and process anything needed right away.

Thank you for your patience - we want to make this right for you as fast as possible.

Warmly,
Shift Careers team

Shift からの回答

2025年11月19日

Hi Mansi,

Thank you so much for your thoughtful feedback, it truly means a lot to us. We're really glad to hear that your new resume made you feel confident and proud of your skills and experience. That’s exactly how it should be!

We’re rooting for you as you take your next steps, and we can’t wait to celebrate your success together when you land that job you deserve.

The SHIFT team

Shift からの回答

2025年11月10日

Thank you so much for sharing your experience!
We’re thrilled to hear that Ally’s guidance made a real difference for you during such an important stage of your job search.

We also appreciate your feedback about the platform. We're always here to help you turn insights into a clear, actionable plan.

Best regards,
The Shift Team