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Ship.com レビュヌ 413

•
TrustScore 5段階評䟡の4.5

4.6

茞送業
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

I had an issue where I couldn’t ship ground advantage and after speaking with a virtual assistant, they fixed it within a matter of minutes. What great service!

5぀星のうち4の評䟡

I have been with Ship.com since 2017 when they were Zensales! Ship is very reliable, easy to use & customer service is very quick when there is an issue. Lexie responds to emails very quick! Posta... もっず芋る

5぀星のうち5の評䟡

I use Ship.com multiple times a week to mail packages to friends/family and sometimes customers. I've been using it for over 4 years and I can say the pricing is as good as other mailing programs, bu... もっず芋る

5぀星のうち5の評䟡

I love using Ship.com. It’s so nice that all my orders transfer automatically because it makes purchasing and printing labels very easy. I also really appreciate the marketing features available. I us... もっず芋る

䌁業情報

  1. 茞送業

圓該䌁業による蚘述

Ship Smarter. Grow Faster. Ship.com offers an all-in-one shipping platform just for small businesses. Easily integrates with your online store and instantly starts saving you up to 89% off on shipping costs and up to 95% of your time on your shipping process. No demo required, because you won't need it!

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4.6

優良

TrustScore 5段階評䟡の4.5

413件のレビュヌ

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5぀星のうち1の評䟡

You’re going to be charged on the 14th


You’re going to be charged on the 14th day of your trial and even if you don’t touch the paid period they won’t even consider reimbursing.

They don’t save you any money in shipping. It’s a membership scam.

2026幎1月5日
自発的なレビュヌ
Ship.com ロゎ

Ship.com からの回答

Hi Aly,
Thank you for taking the time to share your feedback. We're sorry to hear you had a frustrating experience, and we'd like to help clarify a few things.

About our free trial: Ship.com offers a 14-day free trial with full access to our platform. We clearly communicate that billing begins on day 15 if you don't cancel before then. There's no hidden timeline; you have the full 14 days to evaluate whether our platform works for your shipping needs, and you can cancel anytime during that period with no charges.

About cancellation and refunds: Customers can cancel their subscription at any time; there are no long-term contracts or commitments. If you were charged and didn't intend to continue, we absolutely want to make that right. However, we've searched our records and cannot find an account or support ticket associated with your name. We also haven't received any cancellation or refund requests from you through our normal support channels.

About shipping savings: Our platform is designed to help customers access discounted USPS and UPS rates, compare carrier options, and streamline their shipping workflow. The value varies depending on shipping volume and needs, which is exactly why we offer a free trial, so you can determine if the savings and efficiency gains work for your specific situation.

We've reached out to you directly through Trustpilot to gather more information so we can locate your account and resolve this. We're a real team of real people who genuinely want to help our customers succeed, and we'd welcome the opportunity to make this right.

Please respond to our Trustpilot message with your account email or contact us directly at help@ship.com, and we'll prioritize getting this resolved for you.
Best regards,
The Ship.com Team

5぀星のうち5の評䟡

quick response

Ship.com is quick to respond to my concerns. I was surprised! I asked them to refund my automatic deduction I paid because I decided just to ship on demand for my business. I had a hard time though in sending my first package. It was confusing how to put the right weight of the products I would send in the app.

2025幎5月14日
自発的なレビュヌ

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