I placed an order over the phone for a set of Bilstien shocks for my motorhome, and I was told that I would be receiving them in one week. I waited well over a week and called in to check on my order.... ãã£ãšèŠã
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I paid for next day shipping. I put the order in on a Sunday and didn't receive my order until Wednesday, due to the order being delivered to the shipper after the cut off time on Monday for next da... ãã£ãšèŠã
The suspension items I needed were in stock and competitively priced. I liked that the company is in the Midwest. The items were accurate, well packed and received without damage. Not the fault of the... ãã£ãšèŠã
Hello, I placed an order on 7/11/2023 from France at ShockWarehouse, big mistake!! No response, no follow-up, no communication. Bonjour, j'ai passé une commande le 7/11/2023 de France chez ShockWa... ãã£ãšèŠã
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Shockwarehouse is America's Number 1 Shock and Strut Superstore. Founded in the 1980's by race car driver Walter Johnson Shockwarehouse originally catered to international race enthusiasts. Distributors of Bilstein, KYB , Monroe and Rancho Shocks since 1988 Shockwarehouse has expanded our line of offerings to include 10 different brands to fit cars, trucks, lifted trucks , RV's and Motorhomes. Shckwarehouse has been named a Top Internet Retailer Top 1000 Company 2011-2019, Now located in our new warehouse in Northern Mississippi just outside of Memphis. Shockwarehouse ships out 1000's of shocks and struts per day to locations all over the USA. Our location is 275 Nosef Dr in Batesville, MS just off I-55. You can reach us at 1-800-245-7469 we are open from 9am to 7pm Eastern Time
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275 Nosef Dr, 38606, Batesville
- 1-800-245-7469
- john@shockwarehouse.com
- shockwarehouse.com
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They had a great price and the itemsâŠ
They had a great price and the items were just what I ordered. It did take a bit longer to get than I expected but that would be the only knock.
Bilstein shocks for my 2001âŠ
I ordered Bilstein shocks for my 2001 F350 4x4 Dually. They came quickly and although they were a specialty item, I actually received the correct ones!!! LOL, Love it. Thank You Shockwarehouse. I bookmarked their site for future suspension buys.
Jerry F. Colorado
Experience was pretty darn good
Experience was pretty darn good. Good price, fast shipping and easy to opt out of annoying ads.
Awesome prices on top quality products
Awesome prices on top quality products. The Shock Warehouse site also provides valving and other important specs via a chart so you can order exactly what you need. Fast and free shipping too. I will only buy from Shock Warehouse in the future.
FAST AND GOOD PRICE
Called customer service several times
Called customer service several times, answered once out of about 2 dozen calls. No delivery date seen ?? Will not be ordering from them again !! Just not enough info for orders.
The prices are great but I found outâŠ
The prices are great but I found out after I placed my order that my front shocks was on back order. Would've been nice to know that before I placed my order.
4 BUSINESS DAYS to process an order...?!?!?!?!
4 BUSINESS DAYS to process an order and I just so happen to call on the 4th business day looking for a tracking number, 2 hours later...it shipped!
I wont get my order for 12 FULL DAYS!!!
DONT DO IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ALSO, when you call and they dont have a person to take your call...their answering machine hangs up on you (during business hours).
The experience was very good everythingâŠ
The experience was very good everything came in a timely manner and was exactly what I needed. I would definitely recommend it to others.
shipping time was way too long
shipping time was way too long. almost 2 weeks before the struts even shipped.
I had never heard of this website untilâŠ
I had never heard of this website until o saw it on a forum. I checked it out and compared the prices to my local parts store and Shockwarehouse was cheaper. I ordered my shocks and the shipping was very fast. I will definitely buy from Shockwarehouse again.
Nicely done!
Shocks arrived quickly and were nicely packaged. The price and shipping costs were right too!
Online chat needs attention IâŠ
Online chat needs attention I experienced wait time and no immediate feed back
Awesome service and good deals
very satisfied with deliverytime and myâŠ
very satisfied with deliverytime and my shocks
Perfect fit and came as promissed
Perfect fit and came as promissed
Improved handling and smooth ride on my 2003 Chevy Suburban 1500 LS
Quick and easy
Quick and easy! Had my hard to find items in stock!
Had a hard time getting a reply as toâŠ
Had a hard time getting a reply as to the status of my order. Took about 5 different attempts to get a reply to my order status requests. Tried calling customer service and stayed on hold for over an hour and still didn't get call answered so I hung up the phone and quit trying. Finally found out product was on back order. Good product when they finally arrived though.
Delived the item in reasonable amountâŠ
Delived the item in reasonable amount of time and the rice was fair
Excellent courteous and prompt serviceâŠ
Excellent courteous and prompt service as always
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