A friend ordered a Movado Series 800 a few weeks ago and they sent a Michael Kors instead. After complaining he was sent a Fed Ex tracking number that says that it was delivered. Of course it was deli... ãã£ãšèŠã
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I am conflicted about TIMEPIECE. The delivery process took longer than anticipated, but the watch itself is good and seems sturdy. Eventually, although slowly, customer service assisted. If you're not... ãã£ãšèŠã
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The company responds each time I write their customer service people to resolve this issue of FRAUD. I am constantly writing and every email I received back is ffrom Daaniel Reed. Perhaps, you should... ãã£ãšèŠã
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Very quick delivery and amazing Black Friday discounts. The packaging was also very secure and the items were very well protected. THX
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Welcome to Timepiece â Where Luxury Meets Value At Timepiece, we believe that owning a luxury watch should be a timeless experience â accessible, authentic, and unforgettable. As a premier online destination for luxury timepieces, we proudly offer an exceptional selection of iconic brands including TAG Heuer, Tissot, Gucci, Versace, Movado, Burberry, and many more. Our collection is carefully curated to bring you the perfect blend of sophistication, craftsmanship, and style â whether you're shopping for a bold statement piece, a refined everyday watch, or a meaningful gift. Each timepiece we sell is 100% authentic, brand new, and comes with the original packaging and manuals. We make your experience seamless with free shipping on all orders, no hidden fees, and smooth customs clearance. With a reputation for reliability and outstanding customer service, Timepiece has become a trusted name for watch enthusiasts around the world. What sets us apart? Itâs simple: luxury at beatable prices. We work hard to secure the best deals, so you donât have to compromise between elegance and value. Discover the Timepiece difference â timeless luxury, unbeatable value, and service you can trust.
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4030 8 Street Southeast, L4W 5A6, Calgary, ã«ãã
- +1 (833) 593-2031
- support@shop-timepiece.com
- shop-timepiece.com
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The watch looks great
The watch looks great. It isn't big so it's not conspicuous and it perfectly fulfills its role as an elegant accessory. Great color scheme. Thanks ð
2025幎12æ2æ¥
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Avoid
Scam. Fake tracking number. Fake order status. Pure Scam.
2025幎11æ6æ¥
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TIMEPIECE ããã®åç
Hi Michal Flis,
Weâre sorry to hear about your experience and take concerns like this very seriously. We can assure you that we never provide fake tracking numbers or false order updates. Tracking delays or courier system errors can sometimes create confusion, but weâre here to make sure you receive accurate information about your order.
Please contact our support team at support@shop-timepiece.com
, and weâll do our best to investigate and assist you further. â The Shop Timepiece Team
A month and a half later are youâŠ
A month and a half later are you kidding me? The watch is fine but the band is very cheap looking and lite weight. Not sure of authenticity as the serial number is not matching up. Oh well live and learn.
2025幎11æ23æ¥
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TIMEPIECE ããã®åç
Hi J Goldthorpe,
Weâre truly sorry to hear about the concerns youâve had with your order. The extended delivery time and uncertainty regarding the watchâs authenticity are absolutely not the experience we want for our customers. We take matters like serial verification and product quality very seriously, and weâd like to look into this for you right away.
Please contact our support team at support@shop-timepiece.com
, and weâll do our best to investigate and assist you further.
â The Shop Timepiece Team
Where Is My Watch?
Purchased a watch on 10/31 and as of today 11/12, Fed Ex doesn't have my package or any updates. I'm starting to get worried!
11/14 Edit- Wrote customer service with NO response in two days. Still no tracking! Time to cancel credit card payment!
2025幎11æ11æ¥
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TIMEPIECE ããã®åç
Hi Ed,
Weâre very sorry for the delay and understand your concern. This is certainly not the experience we want for our customers. Sometimes tracking updates can be delayed on the courierâs side, but we want to ensure your order reaches you safely.
Please contact our support team at support@shop-timepiece.com and weâll do our best to investigate and assist you further.
â The Shop Timepiece Team
The order got stock in customs
The order got stock in customs, for the inconvenience they provide a small discount and resent the watch. Their communication was good, the watch is great. I would buy from them again.
2025幎11æ1æ¥
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TIMEPIECE ããã®åç
Weâre glad everything worked out and that youâre happy with your watch. Thank you for your patience and kind words we look forward to serving you again.
â The Shop Timepiece Team
total incompetence
Shop-Timepiece had me tracking the wrong package with the wrong courier service. Once that was settled, they have eMile for a courier service-which was a disaster. Inaccurate tracking updates, failed attempts because they thought my residence was a business. Impossible customer service, cookie-cutter responses. NEVER AGAIN.
2025幎10æ11æ¥
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TIMEPIECE ããã®åç
Hi Nicholas Turner,
Weâre very sorry to hear about your frustrating experience. We completely understand how disappointing it must have been to deal with incorrect tracking details and courier-related issues. This is not the standard of service we strive to maintain at Shop Timepiece. Please know that your feedback has been shared with our logistics partners to help improve future deliveries.
Please contact our support team at support@shop-timepiece.com and weâll do our best to assist you further.
â The Shop Timepiece Team
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