The prompt reply to my request for service. I recently had the experience of not receiving my magazine. I did try the 'contact us' tab on my login page of my magazine (RCM&E) but couldn't get it t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Charlotte from Kelsey media was really helpful and ensured our changes to subscription and access to the titles we use were really smooth.
So at first I was panicking as I couldn’t find my tickets for the car show. So I reached out for support and with in minutes I had my tickets and what a pleasure it was to deal with. No issues what so... もっと見る
Disgraceful, useless, waste of time, no idea, are just some of the more polite terms I will call this shower of AI brainwashed zombies. I have had regular standing orders not being sent, impossible... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Kelsey Publishing Ltd is a UK based, privately owned publisher of special interest and enthusiasts’ magazines and books. We have around 100 employees with offices in Peterborough and Cudham, Kent.
連絡先
Berry's Hill, TN16 3AE, Berry's Green, 英国
- shop.kelsey.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 14%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kelsey Publishing Ltd were very promp…
Kelsey Publishing Ltd were very prompt in answering my email enquiry regarding a recent online order that I had placed.
Terrible company
Disgraceful, useless, waste of time, no idea, are just some of the more polite terms I will call this shower of AI brainwashed zombies.
I have had regular standing orders not being sent, impossible to contact via email or phone or reply to customer enquiries.
They have destroyed a much respected well established company Morton's Media who were a pleasure to deal with for over twenty years with their Classic Motorcycle, Auto, Railway and more publications.
Where do we go now ? An apology would be a start.
Great company to deal with
I ordered a magazine at the request of a Greek friend. I placed the order on the 11th May, it was posted on the same day and it arrived this morning. The magazine is in pristine condition.
Did everything that it said on the tin!! My friend is now desperate to get his hands on it!
Thank you so much and knowing how music mad he is, I’m sure I’ll be using your website again!
Superb communication and fast reply to…
Superb communication and fat reply to requests overall very good
Great friendly, professional service.
My father receives The Railway magazine which he loves as a passionate railway man. The team are very helpful indeed, always friendly, professional and approachable and ensure that dad receives his magazine promptly to enjoy. Great service. Thankyou. Highly recommend.
Happy Aussie Reader
Great being able to have mags delivered to your doorstep in a timely fashion. Order and forget. Fantastic customer service ( particularly Georgina) at Kelsey Media. Very responsive in a timely manner and they go above and beyond to assist with all your customer enquiries.
Very promptly addressed delivery…
Very promptly addressed delivery related issues I was facing. Magazine itself is extremely interesting and put together very nicely. Thanks for being so supportive. They are always happy and more than eager to help.
Very swift response to my customer…
Very swift response to my customer query and the issue raised was resolved promptly and courteously. Excellent customer service.
Your staff member (Katie?) sorted
Your staff member (Katie?) successfully sorted out the confusion of 2 people with similar names (myself and my brother who had previously bought me a gift subscription a couple of years ago)
Speedy resolution
I had a query regarding change to subscription. My question was answered very quickly by Katie in Customer Service.
Really helpful customer services
Immediate reply to query - problem fully resolved
Virtually immediate response to my query which fully resolved the problem I was having about on-line access. Very happy with the service.
great customer service
Charlotte was brilliant dealing with my…
Charlotte was brilliant dealing with my enquiry and couldn't have been more helpful.
Magazine subscription issue instantly resolved
My wife loves the magazine subscription and didn't receive the last months edition, after a quick message to the very prompt and helpful customer service department the issue was instantly resolved. Thankyou and i would highly recommend your services.
Great prompt service
A position Kelsey experience
I had a problem re-hewing my subscription to Model Boats. I was contacted by a wonderfully attentive lady named Katie. Although she wasn’t able to solve my problem, I was completely satisfied with her efforts. She was polite, caring and most knowledgeable. Because of her, I will subscribe again in the future.
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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