Appalled at the service.....the £174 Jacket of second grade quality has been returned, yet countless of emails sent because there is NO TELEPHONE CONTACT.....Refund!!!!!! Still waiting.
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I ordered a cap for my son and paid for next day service, the next day came and the cap didnt. i emailed in my disappointment and was refunded the difference and a standard apology stating the refund... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
First order wasnât received but Mercedes kindly refunded this after an investigation. I reordered and paid for next day delivery. Received by dpd delivery next day, thank god my son was super excited.... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Exceptional items of clothing, made me an incredibly happy little Italian. Reminded me of Mother special bolognaise sauce from back home. Every day I cannot wait to finish, get home and take it out fo... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
The Official Online store of the Mercedes-AMG PETRONAS F1 Team featuring the widest range of 100% Official merchandise. Shop the latest driver collections including the seven-time World Champion Lewis Hamilton and Grand Prix winner, George Russell. Weâre committed to offering the very best experience for our fans across the world and welcome your feedback.
é£çµ¡å
Mercedes-Benz Grand Prix Limited , NN13 7BD, Brackley , è±åœ
- customerservice@mercedesamgf1.com
- shop.mercedesamgf1.com
3.4
ãŸããŸã
261件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 62ïŒ ã«åçããŠããŸã
éåžž2é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
Sizing is all over the place .....
T Shirt arrived 10cm smaller than the size guide. But the Sweatshirt for the same size is 20cm bigger for 2XL ??? When you want to return YOU have to pay the postage (at an inflated rate). How can that be for an item that is not as specified ? They'll then tell you the size guide is Body Size - so 130cm Body Size will get you a 120cm item. Mindboggling. Never again
2024幎6æ6æ¥
èªçºçãªã¬ãã¥ãŒ
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hello there, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Met zoon was heel erg blij met zijnâŠ
Met zoon was heel erg blij met zijn prachtige Mercedespet!
2024幎5æ11æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Rochelle, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Bonjours je souhaite mettre un avisâŠ
Bonjours je souhaite mettre un avis trÚs négatifs sur le site de petronas store cela fais déjà 1 mois que j'ai commandé un polo petronas et je l'ai toujours pas reçu depuis 2 semaines cela m'affiche sur le.site de suivi que mon colis est retenue en.douane et j'ai plus de nouvelles et je suis basée en martinique .
2024幎4æ8æ¥
èªçºçãªã¬ãã¥ãŒ
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hello Rolin, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product and we appreciate you bringing it to our attention. We have investigated the issue and emailed you with solutions, using the email address we had on file for you. We apologise again for the inconvenience and hope to hear from you soon.
Sincerely,
Mercedes AMG PETRONAS Formula 1 Team.
I'm a F1 fan since the age 9yrs oldâŠ
I'm a F1 fan since the age 9yrs old with a model f1 collection of 96, 1/18. So when I saw this it was a most have, two days later arrived i opened the box and straight away i ordered an other one for my son in law and again it arrived two days later job done. ð
2024幎3æ27æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Keith, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Fast Delivery
Our order arrived very quickly and was well packaged.
Overall, very pleased and would use again
2024幎3æ29æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Donna, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Chris, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Probe, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Amazing quality!!!
2024幎3æ26æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Magdalena, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Ravie de mes achats
Vêtements de trÚs bonne facture. Envoi hyper rapide avec le respect des produits. TrÚs contente de ce site.
2024幎3æ27æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Carole, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Christopher, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Timely delivery
2024幎3æ22æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi David, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
You are asking about the product
You are asking about the product, yet I have yet to receive it and the tracking details provided are not recognised by the carrier, so it is extremely difficult to review a product not yet received.
Update: the product was placed in a safe place, however I was unable to access the delivery information and pictures until three days later so the location and delivery status was unknown to me at the time of the original request to review the product.
2024幎3æ28æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hello Brian,
Thank you for taking the time to provide feedback to us. Feedback is the first step toward progress; therefore, we value your honest opinion.
We are sorry to hear that you have experienced delivery trouble with your order. Upon further investigation, we can see that your order was delivered to you on 25th of March. If this is not the case, please can you email us at customerservice@mercedesamgf1.com so we can further assist you.
Our customer reviews are very important to us, and we hope you will be willing to revise them depending on your most recent experiences. You may modify your review by logging into your account to edit your review.
We appreciate the opportunity to work with you to resolve this issue.
Feel free to reach out for any questions.
Kind regards,
Sheila
5 stars!
Ordering was seamless and shipping was much faster than it said it would be.
2024幎3æ22æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Brittany, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Geoff, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Daniel, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Beautiful products
Beautiful products! The site was easy to use and the delivery was seemless!
2024幎3æ28æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Marie, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
LEGO Mercedes AMG F1 W14 E
Brilliant service - as to be expected from Mercedes - and my Lego W14 E arrived in very good time, in spite of only selecting standard delivery as a mistake!! As for the car - what a superb model to make, and it looks stunning too.
2024幎3æ23æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Paul, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Service was good but quality a bit disappointing
Service was good and items arrived quickly. However, a bit disappointed that the quality of the items do not match the price tag. I would be unlikely to purchase again online as would want to see them before deciding to buy.
The items in question were the new neon yellow Hamilton hoodies in case anyone is thinking of buying one.
2024幎3æ26æ¥
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Tracey, thank you for taking the time to share this feedback with us. Feedback is the first step towards improvement, so we appreciate your honesty.
We are very sorry to hear that you are having an issue(s) with your order (product) and we appreciate you bringing it to our attention. So, we can discuss this matter further, please can you email us at customerservice@mercedesamgf1.com with your order reference number and the full billing address. One of our customer service agents will be in touch with you to resolve the matter.
Kind regards,
Sheila
Mercedes AMG PETRONAS Formula 1 Team.
MERCEDES-AMG PETRONAS F1 Team ããã®åç
Hi Joan, thank you so much for taking the time to review us. Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Weâre humbled by your support and truly appreciate your continuous trust in us. Weâll continue striving to provide exceptional results on and off the track.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã