The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does... もっと見る
企業が回答しました
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
企業が回答しました
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
企業が回答しました
企業情報
当該企業による記述
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
連絡先
150 McPhillips Street, R3E 2J9, Winnipeg, カナダ
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4.6
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was easy to order
It was easy to order. Unfortunately it was not for me but I returned it without any problem.
2025年5月29日
Remologie からの回答
Hi Marlene, Thank you so much for the great review. Sorry to hear that the product didn't work out for you but we are happy to know that the order and return process went smoothly!
Easy to order.
2025年5月25日
Product on backorder despite website…
Product on backorder despite website showing it's in stock, no response from customer service.
2025年5月29日
Feel informed and listened to
Product is as specified and always a pleasant shopping experience whether online or in person
2025年5月18日
Remologie からの回答
Hi Sharon, Thank you for the wonderful review. We are so glad that you felt informed and listened to. That is exactly what you deserve! Thank you for choosing Remologie. We look forward to serving you again next time!
I never got an email when my order was…
I never got an email when my order was ready for pick up.other then that it was smooth.
2025年5月18日
User friendly process/website
2025年5月19日
Remologie からの回答
Hi AC, Thank you for the 5-star review. We are so glad you found the process user friendly! Thank you for choosing Remologie, we look forward to serving you again next time!
Remologie からの回答
Hi Richard, Thank you for the 5-Star review! We are so glad you were happy with how quick and simple the process was! Thank you for choosing Remologie. We look forward to serving you again next time!
Remologie からの回答
Hello Sam, Thank you for the review. We are glad you were happy with your purchase, our pricing, and the fast delivery Thank you for choosing Remologie. We look forward to serving you again next time!
Excellent company
Great service. Great products at a reasonable price. Fast free shipping!
2025年4月25日
Remologie からの回答
Hi Jim,
Thank you for the 5-Star review. We are so glad you were happy with your order! Thank you for choosing Remologie. We look forward to serving you again next time!
Remologie からの回答
Hi Lyn, Thank you for the 5-Star review. We are so glad you were happy with the site and the service! Thank you for choosing Remologie. We look forward to serving you again next time!
Where is my order items?
Where is my order items. I did not receive anything yet. You are my money!
2025年4月28日
Remologie からの回答
Hello Nasreen,
Thank you for your feedback and we're sorry for the concern. We understand how important your order. Your order was processed yesterday and will be shipping today. You can expect an email later today with tracking details.
We appreciate your patience and assure you your items are on their way!
If you have any further questions or concerns, please do not hesitate to reach out to our customer care team at support@remologie.ca.
Remologie からの回答
Hi Kathy, Thank you for the 5-Star review. We are so glad to know you were happy with our fast shipping! Thank you for choosing Remologie. We look forward to serving you again next time!
Slow Service
Remologie sent me the wrong item (I double-checked my order confirmation) and has not responded to emails asking for help.
Update: a representative saw my review and corrected the situation, which is much appreciated. I still wish they gotten the order right in the first place, or at least responded to my email. The rep told me customer service “missed” it.
2025年4月3日
Remologie からの回答
Hello Ryon,
Thank you for updating your review and giving us the opportunity to make things right. We sincerely apologize for the original mistake with your order and for the lack of timely communication. It’s clear we fell short of the service you should expect from us.
We're really glad someone on our team was able to help sort things out, and we appreciate your patience. Your feedback means a lot. it helps us do better, and we’re aiming to make sure your next experience with Remologie goes much more smoothly.
Thank you again for your honesty and for giving us another chance.
Remologie からの回答
Hi Raywattee,
Thank you for the 5-star Review. We are so glad you were happy with our prices and the interaction! Thank you for choosing Remologie, we look forward to serving you again next time!
Remologie からの回答
HI Tushar, Thank you for the awesome 5-Star review! We aim to provide the best possible service for our patients. We are so glad you were happy with our Service! Thank you for choosing Remologie, we look forward to serving you again soon!
Quick and easy
2025年3月27日
Remologie からの回答
Hi Randy, Thank you for the 5-Star Review. We are so glad that you found our service, quick and easy! Thank you for choosing Remologie, we look forward to serving you again soon!
Remologie からの回答
Hi Cameron, Thank you so much for the 5-Star review. We are so glad to hear you found us pleasant to deal with! Thank you for choosing Remologie, we look forward to serving you again!
Remologie からの回答
HI Philip, Thanks for the review! Glad you got your product quickly. Thank you for Choosing Remologie, we look forward to serving you again next time!
Remologie からの回答
Hi Matthew.
Thank you for the 5 star review. We are so glad that you were happy with our service! Thank you for choosing Remologie. We appreciate your support and look forward to serving you again in the future!
Remologie からの回答
Hi Cory,
Thank you for your review! We are glad to hear that you found the ordering process easy and the pricing satisfactory. We appreciate your support and look forward to serving you again in the future!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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