The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does... もっと見る
企業が回答しました
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
企業が回答しました
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
企業が回答しました
企業情報
当該企業による記述
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
連絡先
150 McPhillips Street, R3E 2J9, Winnipeg, カナダ
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4.6
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
quick delivery
a little worried about not ordering from medi-gas but in reality this place is just an offshoot business of medi-gas..no worries ..carried on with same login and it showed my ordering history...delivery was prompt
2025年3月3日
Remologie からの回答
Hi David,
Thank you for your fantastic review! We’re glad to hear that your experience went smoothly and that the transition was seamless for you. It’s great to know that your ordering history was easily accessible and that the delivery was prompt. We truly appreciate your trust, and we look forward to continuing to serve you!
I appreciate that the online purchase…
I appreciate that the online purchase was delivered promptly.
But!
I am disappointed that the Winnipeg wanted to charge me $20.00 to deliver and not be accessible to pick up my supplies, Bad store hours. Also not open on weekends. I also saved money purchasing the items online.
I am disappointed that the Winnipeg location did not have my file so to order the proper consumables. As no one in this office knew the lady who had initially given me a quote. She vanished. So, not very impressed. I will be looking at other suppliers.
2025年2月22日
Remologie からの回答
Hello,
Thank you for leaving a review. Your feedback is greatly appreciated. We truly appreciate your comments, and we’re sorry to hear about the challenges you experienced with our store hours.
As a reminder, we offer free shipping on all orders over $100, which might be a more convenient option for future purchases! Your feedback helps us improve, and we’ll be looking into these concerns to make things better moving forward. We hope you’ll consider giving us another opportunity in the future!
This is the second time I ordered…
This is the second time I ordered onLine From Remologie.ca and Again I am very pleased with Their Efficiency..
Will Definitely Order from Them again
SuzieQ
2025年1月30日
Remologie からの回答
Hi Suzie, Thank you so much for the 5-star review. We look forward to serving you again in the future!
Remologie からの回答
Hi Lianne, Thank you for the positive review. We are glad you were happy with the speedy delivery.
Remologie からの回答
Hi Terry, thanks for the 5-star review. We are glad you are happy with the site!
the prices are good, shipping good
the prices are good, shipping free, and everything was *much* less (price/hassle) than my local-to-Waterloo Ontario provider
2025年1月27日
Remologie からの回答
Hi Ron, Thank you for the 5 star review. We are glad you were happy with our service!
Fast and accurate delivery
2025年1月19日
Remologie からの回答
Hi Donald, Thank you for the 5-star review. We are glad you were happy with our service!
We have not received the product...
We have not received an email confirmation nor the directive to pickup the product yet. If i could give 0 stars for no service provided i would,
2025年1月14日
Remologie からの回答
Hello Victor,
We sincerely apologize for the inconvenience and the lack of communication regarding your order. It appears there was an error on our end with the notification email. I want to assure you that your order is ready for pickup, and we will have someone reach out to you directly with all the necessary details.
We deeply regret this mistake and hope to have the opportunity to make it up to you. Thank you for your patience and understanding.
Remologie からの回答
Hi Alonna, Thank you for the 5-star review!
Ordered product online
Ordered product online, quick delivery pick up response. The receptionist was very pleasant and knowledgeable plus the price was great.
Thank you
2025年1月10日
Remologie からの回答
Hi Lori, Thank you for the great review. We are glad to know you are happy with our service!
Remologie からの回答
HI Craig, Thank you for the great review!
The package arrived on time
My package was there at the location and and everything was in great condition. Haven’t tried my mask yet.
2024年11月26日
Remologie からの回答
Hi Marcia, thank you for the 5-star review!
No communication over a week after my…
No communication over a week after my order to indicate when it will be shipped.
2024年11月24日
Remologie からの回答
Hi Joanne,
Thank you for your feedback, and we apologize for the inconvenience. We understand your concerns and appreciate your patience. Please know we’re working to improve and ensure a smoother experience moving forward.
We value your trust and look forward to serving you better next time.
Remologie からの回答
Hi Jon, Thank you for the 5-star review. We are so glad you were happy with our service!
Best chat experience ever!
The online chat was remarkably helpful. Best I have ever experienced!
2024年11月19日
Remologie からの回答
Hi Marc, Thank you for the great review! We are so glad that you were so happy with our service.
Payment posted before goods delivered
It has been 2 weeks since I placed my order on November 1, 2024. Regrettably, I have yet to receive my supplies. I spoke to someone from Medigas in Winnipeg and was promised that I would receive an email response to my inquiry by the end of the day. That did not occur. My credit card statement indicates that I was charged for my order on November 1 (more than $1500), but I have yet to receive the items ordered.
2024年11月1日
Remologie からの回答
Hi John,
We sincerely apologize for the delay in processing and delivering your order, as well as for the lack of timely communication. We understand how frustrating this experience must have been, especially given the amount of time and money involved.
We truly value your trust and have taken steps to resolve this issue. We hope the resolution we provided meets your expectations and restores your confidence in us.
This is not the standard of service we strive to provide, and we are reviewing our processes to ensure this does not happen again. We appreciate your patience and hope you will give us the opportunity to provide the service you deserve on you next order.
Thank you for bringing this to our attention.
Remologie からの回答
Hi Lyne, Thank you for the great review. We look forward to serving you again!
Good response on my purchase!
First time and it went fast have good experience with my purchase and very satisfied!
2024年10月21日
This was my first time ordering from…
This was my first time ordering from this company and the website was extremely easy to use. The ordering and delivery was fast and accurate.
2024年10月8日
Remologie からの回答
Hi Denise, Thank you for the great review!
Remologie からの回答
Hi Raynald. Thank you for the great review!
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