I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... もっと見る
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Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... もっと見る
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Using Humm is very straightforward the application process is simple, and the approval decision comes through quickly, which is really convenient. However, the interest and fees feel quite high for th... もっと見る
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企業情報
当該企業による記述
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
連絡先
121 Harrington Street, 2000, Sydney, オーストラリア
- shophumm.com
4.7
優良
1915件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Conner J
Conner J. was extremely nice in his approach. He treated my request very fast, really good and professional.
2026年5月1日
自発的なレビュー
humm Classic からの回答
Hi Marcelo,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Great help from Conner
2026年4月30日
自発的なレビュー
humm Classic からの回答
Hi Tanya,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I bought motorbike in mega bikes and…
I bought motorbike in mega bikes and everything goes smoothly and fast I am very happy
2026年4月27日
自発的なレビュー
humm Classic からの回答
Hi Vaclav,
Many thanks for your five star review!
We appreciate you sharing your humm experience with other Trustpilot users.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
I've used Humm and found it easy and…
I've used Humm and found it easy and convienient for splitting payments. The application process was quick, and approval was fast.
2026年4月26日
自発的なレビュー
humm Classic からの回答
Hi Bozena,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi Klaudia,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Dealing with the staff in Harvey norman…
Dealing with the staff in Harvey norman in blanchardstown was absolutely amazing had a laugh with Robert (aka) BOB just made us feel at ease from the first meeting and he was just down to earth
2026年4月18日
自発的なレビュー
humm Classic からの回答
Hi Phil,
Many thanks for your great review!
We'll make sure to let our partner know you were happy with the service provided.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Fast approved kredit
Amazing experience, only few hours you need for approving a kredit
2026年4月26日
自発的なレビュー
humm Classic からの回答
Hi Valentina,
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Connor J was quick with helping me
2026年4月28日
自発的なレビュー
humm Classic からの回答
Hi Therese,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi Bruno,
Many thanks for your five star review!
We appreciate you sharing your humm experience with other Trustpilot users.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
How easy this was to set up
How easy this was to set up. Easy to add relevant paperwork requested. Very fast coming back to you on decision. Super easy
2026年4月22日
自発的なレビュー
humm Classic からの回答
Hi Vickie,
Thank you for taking the time to leave us such a great review!
We are humbled by your kind words and thrilled to see the process with humm has been so seamless for yourself.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi Abdulgafar,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and ple
The customer service was absolutely wonderful and so helpful. I really liked her service and the way she treated customers with kindness and professionalism. She made the whole experience easy and pleasant. Thank you for the great service!
2026年4月25日
自発的なレビュー
humm Classic からの回答
Hi there,
Thanks for taking the time to leave us a review, we sincerely appreciate your kind words.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi Pradheesh,
Many thanks for your lovely review.
We are happy to see you appreciate our efficiency!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Had a chat with Conner J on the humm…
Had a chat with Conner J on the humm chatbox in relation to a particular query. He was very helpful and quick to respond to my queries. Great help!
2026年4月24日
自発的なレビュー
humm Classic からの回答
Hi Dareen,
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Best assistance.- Best service
S. Mejoui was of a huge help and assistance
I got everything I was asking for in a matter of a moment.
Well done guys 👍
Keep it up
2026年4月24日
自発的なレビュー
humm Classic からの回答
Hi Moushine,
Many thanks for your lovely review!
Mejoui will be delighted to know her efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Extremely efficient
Extremely efficient, loan was approved within a day with communication on its approval provided without needing to send needless emails and make needless calls.
2026年4月20日
自発的なレビュー
humm Classic からの回答
Hi Keith
Thanks for the positive feedback.
Great to hear you found the process quick and easy to navigate and that we are meeting your needs for a finance solution
If there is anything we can do to get the 5 stars next time please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conner J was super helpful
Conner J was super helpful. Sorted my matter out in seconds.
2026年4月23日
自発的なレビュー
humm Classic からの回答
Hi Azraa
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Conner was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi T
Thanks for taking the time to leave your positive review.
Great to hear we are meeting your needs for a finance solution
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
humm Classic からの回答
Hi Sandra
We appreciate you taking the time to leave your positive review.
Great to hear the feedback on how you found our customer service and in particular how Thales was able to assist.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Beware of negative impact on my credit score for no reason
I am in the top 5% of the UK salary percentile. Neither my rent nor my living costs exceed my income. I have been residing at the same address for more than 5 years. I applied for £1,279 of finance with a £54 monthly instalment, and it was refused. If not me, who would you provide financing to? Why has this caused a negative impact on my credit score for no reason?
2026年4月22日
自発的なレビュー
humm Classic からの回答
Hi Yalcin,
Thank you for the feedback. We do complete credit checks at the time of application and make this as clear as possible when customers are completing this journey.
We are sorry that we have been unable to offer you a loan.
If you would like further information regarding how the credit check may have impacted your credit score you can visit:
https://www.moneyhelper.org.uk/en/everyday-money/credit-and-purchases/what-to-do-if-you-have-been-r…
If you would like more information from us please contact us at contactuk@shophumm.com
Kind regards,
humm
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