Remi レビュー 1,131

Not got my order from these guys been 2 weeks

I initially left a very good review because their fitting process worked well however it has been a month and they sent and billed me twice for night guards for my wife and did away with my impressions that I sent them. I have tried numerous times to call and leave messages and they have never called back. I will file a charge back with my credit card on the multiple charges.

I have been using Remi night guards for 5 years. I had problems getting fitted for my first night guard. Remi did a video call with me to help me through the process. I have been purchasing new ones from them since. I had a issue arise just recently and Remi fixed the issue right away at no cost to me. I am very impressed with their customer support and service. They have been outstanding to deal with.

They were nice and patient with me when I needed to re-do my night guard impressions.

They took my money £83-00 and did not send me my order.
Do buy from this company

I was unable to complete my impressions because of time constraints. I returned my unopened impression kit for a complete refund. Their customer service was very responsive and upon REMI receiving my unopened impression kit, I was given a full refund on a very timely basis. Wonderful company to deal with.

Remi has been great to work with. Before Remi I was struggling with cracking teeth from night clenching. They also helped me with creating new molds after dental work at no additional cost.

Flawless product and service! Worked with the remi team to arrange a perfect impression. They were helpful, patient and meticulous. I have been wearing guards for over 25 years and these are hands down, the best! Perfect fit, long lasting and just amazing.

I love these. They have stopped my jaw pain and clenching is minimal now. I use top and bottoms to begin and now I just switch them out every other night. They last a long time this way.

I deal with TMJ issues, and this night guard has helped reduce the strain on my jaw. It doesn’t completely solve everything, but it definitely makes things more comfortable.

It felt a bit new at first, but now it sits perfectly and doesn’t bother me at all while sleeping.

I have had an extremely frustrating experience with Remi. I tried to cancel my subscription multiple times through email support, yet they have continued to charge my account without my consent.

There is no clear confirmation process, and even after taking the proper steps to cancel, the billing does not stop. Trying to get this resolved has been time-consuming and unproductive, with little accountability from the company.

After looking into it further, I found that this is not an isolated issue. There are hundreds if not thousands of other customers reporting the exact same problem, which makes it hard to believe this is accidental.

At this point, I’ve had to consider going through my bank just to stop the charges, which should never be necessary for something as simple as canceling a subscription.

DO NOT BUY FROM THIS BUSINESS. EVER.

I have used Remi for my mouth guards for daytime bruxism the guards are great. The customer service is amazing! Thank you!

Love the lightweight non bulky feel of the Remi nightguard. Take a few minutes to do a virtually assisted impression. Extremely helpful.

I’ve been using a night guard for months now, and it’s become part of my routine. It’s held up well over time, and I’ve noticed consistent relief from grinding-related discomfort.

I was looking for something that's worth the price and I didn't regret getting guards from Remi. The quality and durability make it work long term.

The company is such a scam honestly. The night guards fit awfully even though I had them assist me in taking molds and when I tried to cancel it, they told me I either had to renew once again before I could cancel or I could pay them $40. Just another shitty company trying to scam you out of money and claim it's "just in the fine print". Their customer service is difficult to get in touch with, dishonest, and overall unhelpful.

I have been using Remi for 3 years. Customer service has been very responsive whenever there has been an issue. I need mouthguard replacements every 6 months as I have a teeth grinding problem, and I haven’t had any issues with my subscriptions.
Overall, I recommend!

Very responsive and also great at taking care of customer issues!

I had a great experience with Remi. The process was easy, everything arrived quickly, and the retainers fit perfectly. Super comfortable and high quality—I’d definitely recommend them to anyone looking for a convenient at-home option!