I can not give praise enough to the wonderful customer service I received from Anna. Every response was quick, helpful, understanding and friendly. The problem with the size was sorted which I grea... もっと見る
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This review is for you’re customer service team, especially Anna due to a problem with a size they continue to correspond with me get this problem resolved. Once I get my new order I will write a rev... もっと見る
The longer i wear Vera’s colorful underwear,the more i lose the constant fear (sitting somewhere in a fold in my brain) that i would have a leaking problem. That knowledge gives me confidence when (s... もっと見る
Vera’s undies are discrete yet still hold an amazing amount of liquid. They wash up well and are fresh and ready to go. Instead of filling up our landfills with disposable adult diapers that take yea... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day. Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
連絡先
295 Madison Ave, 10017, New York, 米国
- +17624759985
- support@shopvera.com
- shopvera.com
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ネガティブなレビューの 72%に回答しています
通常1カ月以内に回答
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Middle-aged women can like bikini briefs too :D
These knickers are great; they really absorb any accidental leaks very quickly indeed so that embarrassmen is avoided.
My only criticism (which is intended to be constructive) is that they are so high as to cover my navel.
My preference is for bikini-style briefs but I feel these err more towards Granny pants.
Hey ho, they serve their primary purpose so I'm not complaining.
Thank you for the gift of zip-up laundry bags. Far better than crinkly plastic bags at keeping dirty laundry separate from other items in bags and suitcases.
Top marks on functionality. 4/5 for style, but then again, perhaps my days as a potential underwear model are behind me :D
Client for Life Now!
I’m so pleased that I found Vera’s Undies; they are the only incontinence undies that work perfectly for me. The undies do exactly what they should - they keep me dry and odour free all the time. The material they are made of is very soft and robust. I’m very comfortable in these undies as well.
I would happily recommend this company too; I did not order the correct size for myself at first. Immediately I contacted the company I was told they would send the correct size to me, without me returning the wrong size ones. I don’t think you can get better than that. Vera’s Undies has a customer for life now and I can guarantee I’m not the only one.
These undies are all they say they are
When out in public I had a major problem but these undies kept me safe from embarrassment. I've had other such garments that are not at all as secure at holding leaks and keeping me feeling dry.
I was extremely dubious about buying…
I was extremely dubious about buying these undies. I just couldn’t imagine how they could work, but they do. Not only do they work but they are also comfortable. I have no hesitation in recommending them to anyone who, like me, kept wondering if they were worth buying. The answer is yes they are worth buying.
These are the best!
These are the best. They fit perfectly and look and feel soft, like the beautiful underwear I used to wear. Smooth, not bulky, and no leakage. I love them. However, I am still getting used to them - the old can I trust them is still on my mind, but so far, so good!
Vera's undies
Since buying these, I have stopped wearing pads in my panties. In fact, I actually bought several of these in the different colors so I would have plenty.
Great product/ amazing customer service
I ordered what turned out to be a bit small. I wrote to them and they responded quickly offering to help. I said I could live with the size but if I were going to order again, I would order a size larger.
They immediately replaced my order with the larger size! The product is really good quality compared to others I have tried. Customer Service is extraordinary!
I feel so much better knowing I won’t…
I feel so much better knowing I won’t be leaking and wetting myself .Vera undies are terrific and so comfortable to wear . I still wear a pad but I have my life back now and less visits to the toilet . The support you have given me, sorting out the right size and then checking in with me has been amazing and gone beyond normal service follow ups.so thank you to everyone at Vera’s and have a great Christmas.
The size i typically wear was little…
The size i typically wear was little snug. Too many holiday treats. They took care of it and sent me a larger size. As far as the underwear. I like the quality and the feel of them. It doesn't have that sound that the other brand has.
Misjudged size!
I misjudged the size I would need and what I ordered was too small. Kate in Customer Service was on it! I contacted her, told her what I had done, and she sent my order for a larger size on to the Fulfillment Center. Haven’t received them yet, but I cannot wait to get them. I have tried a multitude of products with limited success so I am hoping these are as great as women who are in my situation say they are! Thank you Vera’s!
Generally fabulous
The undies are a little on the tight side but after wearing for a while they loosen.
The fabric is so smooth and comfortable, fabulous.
So far everything promised is true.
Thank you
Take time to arrive but worth it
Take time to arrive but worth it, lovely fabric, very soft and comfortable, work well, would highly recommend, a bit expensive but worth it for the security of knowing they won't leak .
I love the underwear
I love the underwear. I love the service the type of stuff they don’t let let you wait too long when I need to exchange size the exchange it right away. Absolutely love it. It’s the second set I bought and I’m very happy.
Best Panties
Well I'm 58 years old here I have had problems with leaks for over 10 years but over time it got worse I have tried those pads the diapers but nothing help other then give me rashes and sores and the smells I was so embarrassed I didn't want to leave my house because of it so when they came out with the panties I tried them all tell I came across Vera's panties well I tried them for the first time and I forgot I had them on and I had went out and it happened I started sneezing and I leak but I stayed dry my clothes stayed dry and it pulled the wetness way from my skin and there was no order or smell from it at all now I have my confidence back I can now go back out and do things that I love to do I highly recommend these panties for anyone going through what I have Vera's panties are the real thing but they do run a little small.
I have just brought these
I have just brought these. I had been unsure whwther to buy them, but decided to. They are amazing, I haven't had to buy pads since. would highly recomend them.

Vera's Undies からの回答
Perfect fit and no worries
The undies are well made and thickness, lets me not worry about leaks.

Vera's Undies からの回答
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