I can not give praise enough to the wonderful customer service I received from Anna. Every response was quick, helpful, understanding and friendly. The problem with the size was sorted which I grea... もっと見る
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This review is for you’re customer service team, especially Anna due to a problem with a size they continue to correspond with me get this problem resolved. Once I get my new order I will write a rev... もっと見る
The longer i wear Vera’s colorful underwear,the more i lose the constant fear (sitting somewhere in a fold in my brain) that i would have a leaking problem. That knowledge gives me confidence when (s... もっと見る
Vera’s undies are discrete yet still hold an amazing amount of liquid. They wash up well and are fresh and ready to go. Instead of filling up our landfills with disposable adult diapers that take yea... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Vera, we create comfortable, leakproof underwear designed to help women feel confident and supported every day. Designed for women experiencing bladder leaks or incontinence, our ultra-soft and breathable underwear provides discreet, reliable protection without the discomfort and bulk of traditional pads. At Vera, our mission is simple: to provide thoughtful products that help women feel secure, comfortable, and empowered at every stage of life.
連絡先
295 Madison Ave, 10017, New York, 米国
- +17624759985
- support@shopvera.com
- shopvera.com
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 72%に回答しています
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The underwear is very comfortable
The underwear is very comfortable, prevents leaks and odors, and a lifesaver for me. Before I used pads, had odors and felt unclean all the time. Now I can rely on Vera’s undies to keep me dry and odorless. Worth every dollar!
Great Product!
Customer service was great, they kept me updated on the order status. Received the goods in timely manner.
Will be ordering more!

Vera's Undies からの回答
Feeling confident in groups
Lovely to wear, beautiful fit. Unfortunately, I can't wear them as I am allergic to what it's lined with. 😪
Comfortable
Comfortable. Do the job, mainly. They cope adequately with 'little accidents' but not so well with anything greater. However, I'm pleased... money well spent!

Vera's Undies からの回答
Undies
I like the underwear but sometimes still have leakage go through them. Wish they had a heavier option for this.

Vera's Undies からの回答
True to what is advertised and…
True to what is advertised and comfortable to wear. Pleased with my purchase

Vera's Undies からの回答
I am giving a 5 rating because of…
I am giving a 5 rating because of customer service. I ordered two sizes and both were too small. I did wear the larger size for half a day at home. The panty was fine for leaks but for women like me who have gushes I wouldn't wear them away from home. I look forward to receiving a larger size and wearing them at home.

Vera's Undies からの回答
Brilliant pants!
Brilliant pants for my urge incontinence, I no longer have to wear pads so no irritation. I think you may need to go up one size. They would have got a five star but I do find a bit of odour is released.
I just change them twice a day and it’s fine.
Would definitely recommend them.

Vera's Undies からの回答
Great pants
Great pants - sleek design not bulky but keeps me confident that I stay dry when those minor leakages occur.

Vera's Undies からの回答
These items are a very good quality and…
These items are a very good quality and much cheaper than say M & S but do the job they were designed to do very well, Have bought before and they persuaded me to buy again.

Vera's Undies からの回答
Quality and Professionalism
I ordered medium underwear but they seemed to run a bit small. I contacted the company to find out where I could go from here. They responded so quickly it actually surprised me and they made everything right in an extremely timely manner. Margaret, the person who was helping me, was incredibly kind and very polite. This is a really impressive company providing a quality product.

Vera's Undies からの回答
I was very pleased with these pants
I was very pleased with these pants. They are thick so they can absorb minor leaks and are waterproof. I found them very comfortable to wear.

Vera's Undies からの回答
Protected from leaks
I love how I am protected from leaks and how the fit. No more diaper feel. Colors are great.

Vera's Undies からの回答
These Knick's are a game changer
First few I ordered was a game changer , next lot seemed a bit stiffer as it was supposed to be a longer lasting version, have that in mind and it's fine , So otherwise I would have given 5 stars
Babs x

Vera's Undies からの回答
Was hesitant at first but so so happy…
Was hesitant at first but so so happy when they arrived. They are everything they said they were and more. Highly recommend. The service was great the team went above and beyond. Nothing was a problem

Vera's Undies からの回答
Variable views and experience.
When I bought the first order from Vera's Underwear I was quite pleased with it but surprised that they weren't more cottony. I didn't swallow the idea that Vera was hand stitching in her workshop and imagined that China was a more probable source of workers. I did however like the underwear.
My second order was for 5 in a single colour in Large, the same size as my first. I was mistakenly sent size small. I asked about returning these in exchange for the Large size. I was told that for paying half of the price again I would get a quicker response as it would cost a lot to return them as it was so far away. I did this and received the Large size items but they are fractionally smaller. I am also left with 5 pairs of small underwear that are of no use to me. So, I have mixed feelings about Vera, whatever or whoever she is, probably fictitious.

Vera's Undies からの回答
Delighted to finally find these pants…
Delighted to finally find these pants that fit me perfectly with no chaffing.
They do the job!

Vera's Undies からの回答
I initially ordered the wrong size
I initially ordered the wrong size. Vera’s was amazing in sending me the right size with no issues. They told me to keep the first order at no cost. As those did not fit I donated them to charity.

Vera's Undies からの回答
Great customer service
I ordered some underwear and when they arrived they were too small according to the chart. I contacted Vera and with a quick response they send me the proper size I needed. Great customer service and I appreciate that they kept me in the loop as to when my order was being processed and delivered.

Vera's Undies からの回答
Fantastic underwear.
Can’t believe how the underwear has really improved my life, no more leaks and so comfortable to wear .
I’m so glad I ordered from Vera as her delivery service is 1st class.
I only wish I had found her earlier, Thank you and all the best for the future.
Have a great Christmas.xx

Vera's Undies からの回答
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