shortstorybox.com レビュー 

96
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Short story has been such an amazing service! I'm a middle school teacher and I have such a hard time finding clothes that look professional and fit my body type at the same time. Short story makes t... もっと見る

企業が回答しました

5つ星のうち5の評価

I absolutely love this petite clothing subscription service. As someone with very specific measurements, it's always been a challenge to find pieces that truly fit well-but this company gets it righ... もっと見る

企業が回答しました

5つ星のうち5の評価

As a full time employee and a Mom of 3, I am so busy and don’t have time to shop for me! Let alone being short and curvy makes shopping for my body extremely challenging. I was apprehensive about sign... もっと見る

5つ星のうち1の評価

I accepted 2 boxes. I gave them detailed notes about fit and color preferences. Each time colors were beige and gray when I specifically said I look good in jewel tones: I kept one item from each box... もっと見る

企業が回答しました

企業情報

  1. 婦人服店
  2. アクティブウェア店
  3. 衣料品店

当該企業による記述

Short Story is the premier personal styling service for petite women. We're a woman-led team that intimately understands the struggle of finding well-fitting clothes as a petite. Using our expertise in petite proportions, we help women 5'4" and under find new and exciting styles with incredible fit. Our mission is to remove the "ugh" from the shopping equation so you can dress with effortless confidence.


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4.2

ほぼ満足

TrustScore 5段階評価の4

96件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 50%に回答しています

通常1カ月以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(96)

過去12か月のレビュー数: 79

レビューを書く
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5つ星のうち5の評価

Grateful Beyond Words…

Excellent customer service and timely response to questions and concerns!

2025年9月15日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

We are so happy to hear that you've been enjoying our services! We love having you be a part of our story :)

5つ星のうち5の評価

New customer loving the service!

Just received my first box and my stylist hit it right on! Beautiful outfits that I can wear to work or play. Thanks to my stylist Megan. The customer service has been great too! I made a couple of errors when I signed up and they helped fix it right away through the online chat service. Looking forward to my new boxes!

2025年9月17日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

Hi Stephanie, Thank you so much for showing us some love! We love that Megan was able to find you your perfect fit!

5つ星のうち5の評価

The experience has been great

The experience has been great! I love all the clothes I get. You all have been professional and it helps, since I do not get out to shop... I encourage everyone to try your services! Thanks.

2025年9月17日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

Hi Nadeen, thank you so much for the love! We are so happy to have been able to make petite shopping easy for you :)

5つ星のうち5の評価

An outstanding company that caters to older, petite women

I finally found an online company that caters to petite, older women! I no longer have to take my clothes to get altered, and the clothes I receive match my style and preferences.

I was particularly impressed when I received an item with a flaw and Short Story was responsive in assisting with this concern.

2025年8月29日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

Hi Jeannine, we're so glad you found us! We're so happy to have helped you find your petite style and made the process easy for you :) Thank you for being a part of our story!

5つ星のうち5の評価

Stylish clothes that fit without paying for alterations!

I love this “new” feeling of wearing clothes that fit my arms, legs, torso, etc! I don’t like having to pay extra for alterations so in the last 10-15 years I got used to wearing things that were too long for my size. I had forgotten how wonderful it is to have clothes that hit me in the right spot. Although I have only received 2 boxes so far, the stylists did a fantastic job taking my feedback from the first box and incorporating it in the second box. I appreciate receiving stylish options that I didn’t spend hours searching for while trying to find petite options. Their customer success has also been great as I travel often for work and have needed to ask for extensions. All in all, I am incredibly happy and thankful that I found this company.

2025年9月2日
自発的なレビュー
5つ星のうち5の評価

Finally—Clothes That Actually Fit!

I've been doing monthly boxes with Short Story for about 5 months now and have absolutely loved it. I'm 5'4" and it is so hard to find dresses and jumpers that actually fit—yet they’ve sent several that I’ve ended up keeping. They really listen to your feedback and consistently come up with great options.

I even let them know I’m a Warm Spring, and they’ve done a great job including fun colors that fit my season. The customer service is top notch—friendly, warm, responsive, and easy to get in touch with.

The shipments arrive in the cutest box, beautifully packaged with a little ribbon, and the keep/return process is truly a piece of cake.

As a business owner myself, I really appreciate an honest, well-run service—and Short Story is absolutely knocking it out of the park. Thank you for providing such a much-needed option for us shorter women!

2025年9月2日
自発的なレビュー
5つ星のうち5の評価

Created for me

I love this box! I cannot believe how much time it saves me. I'm 4'11" and clothes shopping is so frustrating. I love that this is curated for people like me. It's not only shorter jeans, but thoughtful creation like smaller patterns and pocket placement. Even more, the consultants are willing to work with you one on one to get an even more tailored box. I can hardly wait to get mail from shortstorybox each month! I couldn't recommend this box more.

2025年9月2日
自発的なレビュー
5つ星のうち5の評価

Love Short Story!

I love receiving my Short Story box! The items are all good quality and there is a noticeable effort to include items that work well together and take my feedback into account. I would absolutely recommend it to any petite women!

2025年8月27日
自発的なレビュー
5つ星のうち5の評価

Love this service for petite women!

It’s hard out there for a short girl to find clothes that don’t need to be altered. So when I found this service I was thrilled to try it. A year later and I am still a fan. They do a great job of nailing your style and finding options that fit perfectly. Their customer service is also top notch. If you opt to chat with them, you will get to talk to a real human instead of a chat bot which is unheard of these days. If you have issues with pants that are too long or shirts that hang well below your waistline, I recommend giving this a try!

2025年8月26日
自発的なレビュー
5つ星のうち5の評価

Effortless Style, One Box at a Time

Short Story has truly elevated my fashion game over the past year! I’ve been with them for almost twelve months now, and I’m currently on my 9th box - with every single delivery, my style feels more refined and more “me.” The pieces are thoughtfully chosen, flattering, and always introduce me to looks I wouldn’t have picked for myself but end up loving.

They are literally the BEST for anyone like me who gets overwhelmed by shopping and ends up hoarding all the wrong kind of stuff (guilty 🙋🏻‍♀️). Short Story makes the whole process stress-free and actually fun for sure!

A very special shout-out to Julie and the team, who have been curating my boxes so beautifully for the past year - you’ve made getting dressed feel exciting and effortless. I plan to continue with Short Story for many more boxes to come!

2025年8月26日
自発的なレビュー
5つ星のうち4の評価

Never Disappointed

It's been a while since I've used Short Story. I loved the boxes I received then which was about 2 years ago. I loved everything I received in the most recent box too. My body has changed, so the sizing was off. Most of the items were too big, which is good! So figuring out what size works best for me may take a little bit of time. I'm all about working through that process. I did keep one blouse that I fell in love with and exchanged a pair of jeans. The quality of clothing has never disappointed. I've used Stitch Fix and Daily Look and quality was not comparable, plus they did not have petite sizing. I definitely recommend Short Story!

2025年8月12日
自発的なレビュー
5つ星のうち1の評価

Fraudulent Charged

I signed up for Short Story believing it would be a fun and supportive service for petites, but instead I’ve been dealing with repeated unauthorized charges. Despite locking my checking account, Short Story has continued attempting to charge me for items I did not keep. When I’ve asked for clarification, they have been unable to even tell me what the charges are for.

This isn’t just an occasional mistake — it’s become a pattern. Short Story has refunded charges after the fact, but that doesn’t erase the disruption to my finances or the late fees I’ve incurred from other companies because my account was held up. The lack of transparency and accountability is unacceptable.

At this point, I see this as systemic negligence. If they cannot manage accurate billing or clear communication with one customer, I have to wonder how many others are being wrongly charged under the guise of “unreturned items.”

Until Short Story addresses its operational issues and can guarantee accurate, transparent billing, I cannot recommend this company.

2025年8月15日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

Hi Tina, we're so sorry to hear about your experience with us! It looks like these charges were related to items that were not initially included in your returns from your boxes 11 and 12 we did share which items these were in the invoice. It looks like you've been in communication with our help team and they assisted you in resolving any issues regarding lost returns and missing items. We apologize for any inconvenience and frustration this may have caused you and wish you all the best in your petite style journey!

5つ星のうち1の評価

I signed up with short story and at…

I signed up with short story and at first I loved it! I don’t know if they changed the stylists or what but the last box was terrible, nothing worked, nothing fit right. All was returned via USPS, unfortunately they still charged me $489. They never scanned my return in properly! That was June 12. It is now July 14, they have my money and my return! They still have not processed my return after a month! THEY WILL STEAL YOUR MONEY!!! Deeply disappointed!!

For The Record, I received an extension to return the items late due to my father passing away. My credit card company has told me that it is Short Story who is holding up my refund.

2025年6月11日
自発的なレビュー
shortstorybox.com ロゴ

shortstorybox.com からの回答

Hi Laura,

Thank you so much for sharing your review, we really appreciate you taking the time! We looked into your return and saw that it was sent back a few days past the return window, which is why the charge went through. We do charge for items that aren’t returned within the return period, but we’re always happy to offer an extension if you ever need one in the future! Just email hey@shortstorybox.com if you ever need to get in touch.

It looks like your return was delivered back to us, but since there’s an open dispute on the charge, the funds are frozen until that’s resolved. We’d love to process your refund as soon as possible, but unfortunately we’re unable to until the dispute is cleared on your end. I see our Client Experience team has been in touch with you about this, please don’t hesitate to reach out if you have any other questions. We’re here to help!

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