I cannot fault the customer service that I have received when visiting the store today. Firstly the air con was much needed and then to be greeted with a pleasant smile and great energy from Cheryll.... もっと見る
所在地
所在地を変更Freshwater Road 83, RM8 1RX Dagenham, England, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I signed up online easily - but missed next step guidance which came in an email - but had excellent step by step help when i called customer service. Access went smoothly through gate, parking a litt... もっと見る
I had a storage space in their Chadwell Heath branch for a couple of years. The service was always good and friendly. The app is great for gaining access. What I didn't like was the car park bei... もっと見る
企業が回答しました
Easy to book a storage space with the option of whether to buy keys or not. App is very easy to use to access the storage site and units - once you’ve downloaded it and set it up (would recommend doin... もっと見る
企業情報
Shurgard Self Storage - Chadwell Heath について
当該企業による記述
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Freshwater Road 83, RM8 1RX, Dagenham, England, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great storage and staff.
The place is quiet cool
The place is quiet cool
and refreshing
It also have good environment with much security💯👏
Great customer service!
Very good support
Very good support from the staff on duty. Sheryl- I think - was the name who helped with doors, mobile apps etc.
Overall i have to say this was an impressive customer support performance.
The size of the boxes are perfect…
The size of the boxes are perfect choices for everyone
It is in an enclosed area,
The place is well protected
Its a nice and clean place
The cost might be High for some of us
Perfect
Perfect.
Realised I had booked a unit that was too small. In the moment had a slight panic however Terry, who helped me that day, was BRILLIANT! He organised a bigger unit straight away, reassured me and went over all the paperwork with me.
I cannot express how helpful, professional and genuinely nice Terry was. Fantastic.
Very happy I went with Shurguard and will be highly recommending.
Very helpful staff
Terry who helped me change my unit was very helpful, polite and made the experience so much easier
positive experience
My experience has been positive so far. The processes for booking and using the facilities were straightforward. The staff I have encountered have been polite and helpful.
Honestly
Honestly, super straight forward and very helpful people. Great prices for the sizes and super flexible too. Highly recommend them.
Buying a storage unit couldn’t have been any easier.
It was really easy to buy a storage unit online and the staff were very helpful and friendly. When I needed a larger storage unit the staff in the Dagenham branch really helped me to arrange this. I got offered a viewing so I knew it was the right size for what I needed.
Great telephone help!
I signed up online easily - but missed next step guidance which came in an email - but had excellent step by step help when i called customer service. Access went smoothly through gate, parking a little tight but ok, unit is perfect size, staff on hand at site was great taking us directly to unit and explaining whats what. Thumbs up all round.
Great deal, but pls have a responsive helpline
I am very happy with the good deal I got at Shurgard Chadwell Heath. The place was very nice.
Would have given a 5 star, but I had issues with access.
I found it very frustrating when I could not gain access to the storage facility on the scheduled day, even though I had done the required ID check physically at one of Shurgard offices. There should be a responsive help line that we can call when we have issues gaining access. Imagine hauling all my items to the location, and having to haul them back home, and then back to the storage again the following day.

Shurgard Self Storage - Chadwell Heath からの回答
No internet connection
No internet connection? Then you have no access.
If everything is reliant on the internet, at least provide customers with a wi-fi signal.
Easy to book a storage space with the…
Easy to book a storage space with the option of whether to buy keys or not. App is very easy to use to access the storage site and units - once you’ve downloaded it and set it up (would recommend doing this before you go for the first time). Be prepared to pay for insurance which is not optional on top of the actual rental fee. But overall is very accessible and juts what we need at the moment.
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