I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... もっと見る
企業が回答しました
所在地
所在地を変更Popham Close, TW13 6JE Hanworth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been given the information I needed today. Kaz was very polite and informative and attended to all off my needs in a professonal and polite manner.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... もっと見る
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... もっと見る
企業情報
Shurgard Self Storage - Hanworth について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Popham Close, TW13 6JE, Hanworth, 英国
4.3
優良
72件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good service
The efficiency of the system is very good.
I just booked the storage from another country, made the ID validation online and after that everything was settle and I was free to go without needing to go by the office which makes everything super easy because you can go in from 6am to 11pm which gives you a big range of times.
With the app you can unlock the door without even getting out of the car.
The instructions were clear and everything was as expected.
Everything was perfect, easy and comfortable.
2024年5月22日
Can't fault the staff here.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful.
Friendly, transparent, clear, exceptional service. Nothing was too much trouble and they clearly enjoy their jobs. A big thank you guys.
Pete Crouch.
2024年4月13日
自発的なレビュー
Great customer service from Val &…
Great customer service from Val & Afonso! Really helpful guys, would definitely recommend.
2024年1月6日
自発的なレビュー
I had an issue and Val sorted it out…
I had an issue and Val sorted it out immediately very happy excellent customer service
2023年12月21日
自発的なレビュー
Excellent customer service
2023年10月13日
Best storage in town
iT was very easy to book storage on line as it shows the unit sizes in way to easily understand the volume I need for my needs.
The experience with the staff that helped me on the day to show me how everything works with the app and the location of my unit were amazing and very helpful .
Made everything easy for me .
The best think I liked is the access times and freedom to get in between 06:00am and 11pm everyday of the week.
That’s what made me change from my previous storage.
2023年9月27日
very easy and straight forward to book…
very easy and straight forward to book and get checks done on line. The only issue is the locks, they are a barrel type that only shurgard do!! The store was very helpful and sorted out the issue without any fuss.
A great place to store your things!
2023年9月12日
Great service from the guys in the…
Great service from the guys in the office, really helpful
2023年9月18日
Excellent customer service
Excellent customer service, Alphonso was in on the day with impecible customer service and willingness to go the extra mile to help, even stayed after closing time due to my late arrival. All done withing minutes paynig to having keys to the storage.
2023年9月4日
自発的なレビュー
Great experience
Alfonso was very helpful.
Explained everything well and showed me around to my storage room. Friendly atmosphere overall.
2023年9月16日
自発的なレビュー
Afonso was professional and helpful
2023年9月11日
自発的なレビュー
My 1st time to use a self storage
My 1st time to use a self storage due to delayed completion of my new apartment.
Afonso and his manager team at Shurgard Hanworth was very helpful and friendly advices on my 1st day of storage. Shurgard for Sure 😊
2023年8月29日
自発的なレビュー
Great service by Alfonso
Great service by Alfonso - always so helpful and has a smile on his face which is super welcoming.
Great storage area and location. Happy customer !
2023年8月28日
自発的なレビュー
The customer service from Alfonso was…excellent
The customer service from Alfonso was excellent and the storage facility exceeded my expectations.
I would highly recommend Shurguard to anyone looking for storage space, I can’t speak for the other sites, however Hanworth was a calm and relaxing experience, Alfonso was professional helpful and provided excellent customer service.”
2023年8月26日
自発的なレビュー
Alfonso was very helpful and…
Alfonso was very helpful and professional. Great customer service.
2023年8月15日
自発的なレビュー
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