I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... もっと見る
企業が回答しました
所在地
所在地を変更Popham Close, TW13 6JE Hanworth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been given the information I needed today. Kaz was very polite and informative and attended to all off my needs in a professonal and polite manner.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... もっと見る
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... もっと見る
企業情報
Shurgard Self Storage - Hanworth について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Popham Close, TW13 6JE, Hanworth, 英国
4.3
優良
72件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
great experience
Really great customer service from Afonso at the front desk who was happy to assist with all queries and had a smile on his face the whole time!
2023年8月2日
自発的なレビュー
Outstanding Customer Service
Very friendly, welcoming service. Well organised, clean, secure and accessible facilities. Thank you Afonso!
2023年8月1日
自発的なレビュー
Very good experience all round.
Alfonzo and Leigh at the desk were extremely helpful and efficient. They reserved me my choice of unit and, most, importantly kept it for me!
The whole experience was seem-less. They even let me charge my phone for a bit.
2023年7月24日
自発的なレビュー
Service is second to none Shurguard Hanworth
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use all systems to access my unit. I am so pleased Shurguard Hanworth made the process really simple and straightforward and have put my mind at rest with storing my furniture. Would definitely recommend. Also, pricing is very competitive and I don’t think can be beaten!
2023年7月18日
自発的なレビュー
Alfonso was extremely friendly and…
Alfonso was extremely friendly and helpful, made the process very easy
2023年7月14日
自発的なレビュー
Excellent Service
Alfonso was very courteous and engaged and dealt with my request to downsize my unit efficiently. He dealt with the paperwork quickly and showed me to my unit. An excellent experience.
2023年7月13日
自発的なレビュー
Great service
Afonso was a top man, very helpful and made it really easy for me. Will definitely recommend 👍🏻
2023年7月10日
自発的なレビュー
Leigh was very patient and showed me…
Leigh was very patient and showed me the different storage units so I can choose the right size for me despite what appeared to be a busy day for him,
2023年7月5日
自発的なレビュー
Very very nice customer service
Very very nice customer service
Afonso was really really helpful throughout the process.
Thanks
2023年6月26日
自発的なレビュー
Great Service
Dealt with Leigh, completely pain free service. Great rental price on the unit, will definitely recommend.
2023年6月16日
自発的なレビュー
Great service form Lee
2023年5月27日
自発的なレビュー
Great service very easy set up!
2023年5月24日
自発的なレビュー
Alfonso the professional.
Alfonso has been extremely professional, polite and an absolute pleasure to deal with. He has been kind and extremely informative, and exceptionally knowledgeable as he had answered all my questions without hesitation.
Anyone in the working world can take a leaf from this man's book!
2023年5月20日
自発的なレビュー
Excellent customer service by Afonso.
2023年5月14日
Afonso was polite helpful and very…
Afonso was polite helpful and very understanding
2023年5月15日
自発的なレビュー
Customer service
Customer service - especially Afonso who was really helpful and also very knowledgeable about the various options available.
2023年5月12日
自発的なレビュー
I was given a warm and sincere welcome from amazing Afonso
I was given a warm and sincere welcome from Afonso. He was so helpful explaining everything in detail. I will recommend my friends to use this storage solution.
2023年5月10日
自発的なレビュー
Afonso in Hanworth is fantastic
Afonso in Hanworth is fantastic
really helpful highly recommend this store so helpful
2023年5月4日
自発的なレビュー
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