Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’... もっと見る
企業が回答しました
6 Churchbridge, B69 2AP Oldbury, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’... もっと見る
企業が回答しました
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked th... もっと見る
Excellent service many thanks to The exceptional by Jacob at salford Branch. He is a Asset to the company. Guided me through the set up process and also saved me more money for boxes and packag... もっと見る
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my... もっと見る
当該企業による記述
当該企業による記述

6 Churchbridge, B69 2AP, Oldbury, 英国
ネガティブなレビューの 98%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service. Rob was really helpful and was great organising the transfer of units.
Haven’t had any issues with the unit itself. Large price hike which seemed out of proportion with inflation but I think once you’re in, to find a competitor and cost of moving, most people don’t have a choice. Thankfully I was about to complete on my house purchase so an end was in sight.
However, I paid to extend my unit by a week for moving date. When the removal team collected my belongings, they were told to empty the unit that day, although I had paid for an additional 4 days.
I requested a refund to be told no, not possible. How can a contract be ended without discussion and not compensate the customer?
That is wholly inappropriate.

Shurgard Self Storage - Oldbury からの回答
Most important thing for a company is the staff that interact with the customer. The staff are very customer orientated. They helped me by selecting a location close to the lifts. The staff picked the box correct for my needs.
Male collegue could not have got things so wrong numerology - breaching GDPR.

Shurgard Self Storage - Oldbury からの回答
Great customer experience - helpful and clear at the enquiry and booking stage. Courteous on-site staff.
Easy access to facilities. Reasonably priced - cheaper than a comparable competitor which shall remain nameless!
Stacey is an absolute legend!
Fantastic staff member who really know about the units and make sure the unit was the right one for us!
5* wished I could give more!
Very helpful, listen to my problem and was helpful. Was friendly and didnthe processing of my documents cery fast and professionally.
Excellent service many thanks to
The exceptional by Jacob at salford Branch.
He is a Asset to the company.
Guided me through the set up process and also saved me more money for boxes and packaging. And got me a same unit on lower floor no extra cost.
Five star customer service from Louise, she was friendly & talked me though the process and prices, & answered all my queries. The units are cleaned & maintained well. More than happy to be storing my items here.
Needed last minute storage went into to discuss gave me a great deal, Amazing clean place
My family have 3 units in Oldbury - staff are really helpful and units and whole space is clean.
There are a variety of trolleys available and plenty parking
Timing, attitude, attendance, friendly, all perfect.
Neat environment.
No regrets at all
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