Georgia was a great host made me feel welcomed straight away and understood my needs. Great customer service on her part. Thanks Georgia!
所在地
所在地を変更54-80 Ossory Road, SE1 5AN London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When I first enquired about units, Lewis was very helpful, he took the time to explain the unit sizes to me and went the extra mile to show me one I was most interested in. Since obtaining a unit... もっと見る
Louie was extremely kind,and professional .. he showed me the unit and explained me the whole process. I felt very comfortable with the idea of leaving my belongings. Thanks for the smooth transacti... もっと見る
What a fabulous service. Adam and Farid were calm, nice, and Adam even helped get stuff out of the car. An incredibly professional customer service experience, very unusual nowadays! Thank you guys fo... もっと見る
企業情報
Shurgard Self Storage - Southwark について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
54-80 Ossory Road, SE1 5AN, London, 英国
4.4
優良
82件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Georgia was a great host made me feel…
Georgia was a great host made me feel welcomed straight away and understood my needs. Great customer service on her part.
Thanks Georgia!
2026年6月3日
自発的なレビュー
Louie was extremely kind,and…
Louie was extremely kind,and professional .. he showed me the unit and explained me the whole process. I felt very comfortable with the idea of leaving my belongings.
Thanks for the smooth transaction.
I appreciated it a lot
2026年5月14日
自発的なレビュー
Great location, great staff, easily accessible..
When I first enquired about units, Lewis was very helpful, he took the time to explain the unit sizes to me and went the extra mile to show me one I was most interested in.
Since obtaining a unit, he has continued to show great customer service by answering my questions.
The location is ideal for me and signing up was very straightforward. Gaining access also straightforward, the follow up call to check my move in day went as planned, also a lovely touch on top.
2026年3月30日
自発的なレビュー
Farid provides excellent service
Farid provides excellent service. Really knowledgeable person, explained everything from A to Z!
Thanks!
2026年3月25日
自発的なレビュー
The storage is neat and organised
The storage is neat and organised. The staff we met on two occasions were very helpful. The manager on duty was very understanding and helped us out when one of the lifts was not working. He is a Sierra Leone man, but I can't remember his name.
2025年12月11日
Very helpful support at the storage…
Very helpful support at the storage centre by the Shurgard person working there.
2025年11月26日
Will do the job but not Ideal.
All was great however the storage unit is closed too early. Also no lift, I'm lucky I'm young and healthy but this is a bit of a nightmare. Also my storage unit was hard to find, no real directions for it once you go in the building. App is good. Location is cool. Overall Would be 5 stars if they had a lift & close later.
2025年10月15日
Shurgard Self Storage - Southwark からの回答
Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Shurgard Self Storage - Southwark からの回答
Thank you for your positive comments. Our team will be delighted to hear feedback. If you are totally satisfied with our services could we please ask you to change the number of stars awarded (5 = positive rating) or let us know if there is anything else we can do.
Outstanding and friendly
Excellent service and friendly team.
Reliable storage company and competitive prices.
2025年10月16日
Very happy with shurgard
Very happy with shurgard, simple to set up your safe storage online very easy once you arrive. Overall fantastic I’d recommend to anyone.
2025年10月19日
Terrible customer service and stole my money!!
Extremely incompetent and have charged me £200 for two extra months despite me giving adequate notice as PER their policy and now refusing to give me refunds. Do not use them, rude management there and will steal your money.
2025年10月16日
自発的なレビュー
Shurgard Self Storage - Southwark からの回答
Hi Samah. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Ease of service
Ease of service, everything explained and staff were very friendly and helpful
2025年9月23日
Everything was fine
Everything was fine. But we had a really hard time finding our container. It would have been nice if there were signs inside the building.
2025年9月30日
The receptionist was very good
2025年8月23日
Deen really explained the process on…
Deen really explained the process on how to access the storage
2025年8月23日
Good customer service
Good customer service
Customer service was good, and the storage is so clean,safe and organised.
2025年7月27日
I would have given five stars to…
I would have given five stars to one-off the staff named DEMON but because of my experience with the lift that got stocked I have to four stars. DEMON has a great customer served andnhe made me forget about my first time terrifying experience.
2025年7月22日
Good customer service
Good customer service, all very easy to sort out. Can talk to actual humans on the phone, which is brilliant.
2025年7月19日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。