We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... もっと見る
所在地
所在地を変更2 Nathan Way, SE28 0FA London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... もっと見る
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... もっと見る
The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... もっと見る
企業情報
Shurgard Self Storage - Woolwich について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
2 Nathan Way, SE28 0FA, London, 英国
4.7
優良
151件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 93％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful
Helpful, friendly staff in the office made the process really simple, thanks to those on the desk that helped
2022年7月14日
So easy and perfect size. Feels very safe.
So easy and the storage unit is perfect. We've never had an issue getting a trolly and the lift access makes everything very easy. Feels well protected with the codes you need to access the building/unit etc.
2022年7月4日
Wonderful Staff
Though the day of moving became very frustrating due to broken or faulty electrics causing issues with the gates and lifts Juliet and Ashley we wonderful and very helpful moving us to a floor we could access. They are wonderful, polite and understanding making a stressful day a little less stressful
2022年4月30日
Very pleased with the storage
Very pleased with the storage! Safe and modern, fair prices and team very friendly and helpful as well! Definetely will be using it again in the future!
2022年2月10日
Robbery
Hi, I’m very disappointed about service of woolich storage, we been robbed during the Xmas, nobody broke the our store but all our expensive stuff been taken. We reported to police , but because Menager Ashley gave wrong evidence, our case been closed. It’s doesn’t make sense what’s maneger told us. He even didn’t give us right time and date when was this happened, we going to open another case to investigate everything on details as it’s seem staff involved in this crime. Avoid woolich storage if you want to be safe .
2022年1月15日
自発的なレビュー
Shurgard Self Storage - Woolwich からの回答
Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Problem with Mice
Friendly staff, but the actual storage service is poor because Shurgard has a problem with mice. You will notice that, by the various white mice traps round the units.
Unfortunately, a mice died in my unit and the smell penetrated the clothes. I had no food items, just lots of resources/books for teaching and there was one box of clothes that I had to ask shurgard to dispose of because of the ghastly stench, which penetrated the clothes.
They did not give any compensation, even though I paid a monthly MANDATORY insurance.
So, ensure you check your Storage unit atleast every 2 weeks to ensure your belongings are kept in good condition.
2022年1月11日
自発的なレビュー
Shurgard Self Storage - Woolwich からの回答
Hi Elena. We apologise for any inconvenience caused. Despite regular monitoring and maintenance by our pest controllers team we will unfortunately sometimes experience issues. We can support you and will personal contact regarding this issue. Please send your customer ID and phone number to so we can get in touch and help you.
I was to award a 5-star merit but for…
I was to award a 5-star merit but for the main entrance- of the Woolwich centre- that has not been repaired for too long, as Confirmed by an old customer
2021年11月29日
Shurgard Self Storage - Woolwich からの回答
Hello :-) Thank you for your positive feedback. Our team will be delighted to hear it. We will forward your comment to the Store Manager concerning the main entrance. Please do not hesitate to contact us, if there is anything else we can do. Your Shurgard Team.
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