Shurgard Self Storage - Woolwich レビュー 

Quick and nice human rwlation

I am returning customer. I was able to make my reservation online and only had to call Into the office to show ID I was able to book a unit on relatively short notice too

Got access to my unit without any contact, instructions were clear and the storage felt secure. Interactions with the employees were nice and effective. After a month, all items were intact. Check-out was easy enough.

Simple booking process and easy check in as was able to fill in everting required prior to arrival. The app for access was a nice touch making it easy to gain access to the secure yard with my van and then checking in. Staff were very friendly and happy.

easy on line experience
Woolwich staff very helpful and friendly

It’s been an uncomplicated process to store my personal belongings. It works well with plenty of safety and security. Shurgard does storage for its customers very well.

Your member of staff in reception was very helpful

Easy to set up. Reception very friendly and helpful and showed us around. It was busy and no trolleys assistant went and found one for us.
Had to go several times and absolutely no problems. Clean and safe. I recommend using the app for access.
Super place

Thorough explanation of the process and costs.

Really helpful staff, great service offered.

Good size units however on their website it shows 2 different locks (or a option that you already have 1 of them.
I clicked the last option as we already have a circular padlock then got a call to confirm.
When we got down there to have a look, they told us that they don’t use the circular padlock anymore and we would have to buy one of their barrel locks otherwise our unit wouldn’t be secure. We argued but £15 later for a lock and we have a unit.

It was good experience

Helpful, friendly staff in the office made the process really simple, thanks to those on the desk that helped

So easy and the storage unit is perfect. We've never had an issue getting a trolly and the lift access makes everything very easy. Feels well protected with the codes you need to access the building/unit etc.

great space, great staff

Though the day of moving became very frustrating due to broken or faulty electrics causing issues with the gates and lifts Juliet and Ashley we wonderful and very helpful moving us to a floor we could access. They are wonderful, polite and understanding making a stressful day a little less stressful

Very pleased with the storage! Safe and modern, fair prices and team very friendly and helpful as well! Definetely will be using it again in the future!

Hi, I’m very disappointed about service of woolich storage, we been robbed during the Xmas, nobody broke the our store but all our expensive stuff been taken. We reported to police , but because Menager Ashley gave wrong evidence, our case been closed. It’s doesn’t make sense what’s maneger told us. He even didn’t give us right time and date when was this happened, we going to open another case to investigate everything on details as it’s seem staff involved in this crime. Avoid woolich storage if you want to be safe .

Friendly staff, but the actual storage service is poor because Shurgard has a problem with mice. You will notice that, by the various white mice traps round the units.
Unfortunately, a mice died in my unit and the smell penetrated the clothes. I had no food items, just lots of resources/books for teaching and there was one box of clothes that I had to ask shurgard to dispose of because of the ghastly stench, which penetrated the clothes.
They did not give any compensation, even though I paid a monthly MANDATORY insurance.
So, ensure you check your Storage unit atleast every 2 weeks to ensure your belongings are kept in good condition.