Signature Cashmere ロゎ
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Signature Cashmere レビュヌ 

395
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The website was easy to use. I checked out the reviews before purchasing which gave me confidence that possible issues would be rectified. My beautiful pale pink pashmina arrived promptly & very well... もっず芋る

5぀星のうち5の評䟡

Very helpful in helping me choose the best pashmina to suit for a trip to the opera. When the post let us down Signature Cashmere sent another by special delivery to make sure I received it on time. A... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The pashminas arrived quickly with good communications. Very good quality of fabric. Unfortunately the colours were not as I wanted and the Saphire blue pashmina was slightly coarser in texture than t... もっず芋る

5぀星のうち5の評䟡

Fantastic customer service. I ordered a wrap which subsequently was out of stock so was offered the stole in the same colour at no extra cost. Having used the Colour Guide the colour was the perfect... もっず芋る

䌁業情報

  1. ファッション アクセサリヌ店
  2. 玳士衣料店
  3. 婊人服店

圓該䌁業による蚘述

Signature Cashmere is a family-run business owned and managed by Robert and Katy Appleford. Located in Kent, England, we have been selling high quality pashmina and cashmere clothing since 2003, when we first launched Passionate About Pashmina. We have a long-lasting relationship with a reliable and trusted supplier in Nepal. Our supplier, Jitendra, has a small factory employing 25 local men and women in Kathmandu. Jitendra started his business in 1998 and has always produced the highest-quality pashminas and cashmere clothing for us. Our garments are expertly hand made by skilled craftsmen and women from the local community near Kathmandu. Our supplier also contributes to the local community by sponsoring two places at a local orphanage, which supports children with HIV. In 2022, we rebranded our business to become Signature Cashmere. We continue to provide the same high-quality pashmina and cashmere clothing and we are still Passionate about Pashmina! Over 20 years we have established a loyal customer base and we are proud to have served thousands of satisfied customers, a large number of whom come back to us again and again. We aim to provide unparalleled personal service to our loyal customers, with satisfaction guaranteed, and we are always happy to help our customers choose the right items. Our aim is to be both friendly and professional, and we hope that our customers continue to be delighted with our pashmina and cashmere products.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

395件のレビュヌ

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4.7

すべおのレビュヌ

(395)

過去12か月のレビュヌ数: 103件

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5぀星のうち5の評䟡

Outstanding quality and service

This company bent over backwards to allow me to order from the US and I'm ecstatic that they did. I've been looking for this type of Pashmina shawl since I lost mine a year ago. I've seen dozens but none of this quality and weave. I worried that it would not be worth the price or the bother but it was everything I hoped for. Excellent true black color, fine weave, extremely light weight yet warm, folds up small enough to carry in my purse but big enough to cover me on a cold airplane, wrinkle resistant. My prior pashmina was almost thirty years old and worn 2-3 times a week every winter yet still looked like new, and I was just sick when I lost it. This one looks to be similar quality and I'm thrilled with it. THANK YOU Signature Cashmere for working me to get this order!

2025幎11月1日
5぀星のうち2の評䟡

There is a damage in the product

There is a damage in the product

2025幎10月30日
Signature Cashmere ロゎ

Signature Cashmere からの回答

Dear Mr Balamuragan, many thanks for your review. We are very sorry to hear that the item was damaged. We did not receive any notice of this and we are always very happy to replace an item to ensure that our customer's are 100% satisfied. If you would like to get in touch with us, we will do everything we can to rectify the situation.
Kind regards
Robert and Katy

5぀星のうち5の評䟡

Fabulous pashmina

Fabulous pashmina, I was worried the colour would not be as I hoped but it was a beautiful burnt orange. It does crease when folded but these fell out easily. Item was delivered safely and was well packed. It feels like something that will last for years. It was a lovely alternative to a cardigan for a wedding and will definitely buy more.

2025幎10月9日
5぀星のうち1の評䟡

Insufficient postage

The package did not arrive until 10 days after it was sent because the postage was insufficient. I had to go to a local post office, collect £3.50 worth of stamps and then go to the sorting office to collect my package. This has never happened to me before with a commercial company and I am 80 years old!!

2025幎9月9日
Signature Cashmere ロゎ

Signature Cashmere からの回答

Dear Mr Abbot, thank you for your review and for bringing this to our attention. We are very sorry that you had to travel to the sorting office to collect your parcel. We have investigated your order and we can confirm that the correct postage was applied. The sorting office incorrectly applied additional postage and we will take this up with Royal Mail directly to raise a complaint, as they should not have retained your parcel.

We were totally unaware of this issue. If our customers contact us due to delayed delivery, we always try to resolve any delays caused by Royal Mail. We appreciate that you have not had a good experience with us this time, but we assure you that we do everything to ensure customer satisfaction. We will contact you directly to see if we can resolve this to your satisfaction,

Kind regards

Robert and Katy.

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