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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The website was easy to use. I checked out the reviews before purchasing which gave me confidence that possible issues would be rectified. My beautiful pale pink pashmina arrived promptly & very well... もっず芋る

5぀星のうち5の評䟡

Very helpful in helping me choose the best pashmina to suit for a trip to the opera. When the post let us down Signature Cashmere sent another by special delivery to make sure I received it on time. A... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The pashminas arrived quickly with good communications. Very good quality of fabric. Unfortunately the colours were not as I wanted and the Saphire blue pashmina was slightly coarser in texture than t... もっず芋る

5぀星のうち5の評䟡

Fantastic customer service. I ordered a wrap which subsequently was out of stock so was offered the stole in the same colour at no extra cost. Having used the Colour Guide the colour was the perfect... もっず芋る

䌁業情報

  1. ファッション アクセサリヌ店
  2. 玳士衣料店
  3. 婊人服店

圓該䌁業による蚘述

Signature Cashmere is a family-run business owned and managed by Robert and Katy Appleford. Located in Kent, England, we have been selling high quality pashmina and cashmere clothing since 2003, when we first launched Passionate About Pashmina. We have a long-lasting relationship with a reliable and trusted supplier in Nepal. Our supplier, Jitendra, has a small factory employing 25 local men and women in Kathmandu. Jitendra started his business in 1998 and has always produced the highest-quality pashminas and cashmere clothing for us. Our garments are expertly hand made by skilled craftsmen and women from the local community near Kathmandu. Our supplier also contributes to the local community by sponsoring two places at a local orphanage, which supports children with HIV. In 2022, we rebranded our business to become Signature Cashmere. We continue to provide the same high-quality pashmina and cashmere clothing and we are still Passionate about Pashmina! Over 20 years we have established a loyal customer base and we are proud to have served thousands of satisfied customers, a large number of whom come back to us again and again. We aim to provide unparalleled personal service to our loyal customers, with satisfaction guaranteed, and we are always happy to help our customers choose the right items. Our aim is to be both friendly and professional, and we hope that our customers continue to be delighted with our pashmina and cashmere products.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

395件のレビュヌ

5぀星
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2぀星
1぀星

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ネガティブなレビュヌの 100に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(395)

過去12か月のレビュヌ数: 103ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

Disappointing

The pashmina was packed in a gauze type of envelope, directly inside a very thin plastic bag, it seemed very unprotected, as packaging often arrives damaged.
There are a number of snags, in fact I would return it but unfortunately I have no time to source a different product. The horrible Signature tag is strongly attached to the fabric, I fear it might tore the fabric if I try to remove it. Lastly, I have just read that real cashmere pashminas should never have tasselled edges, as the fibre is not strong enough to twist and pull, this one has tasselled edges. I actually have a real, very large, cashmere pashmina, that looks nothing like the one I just bought, unfortunately is black and I needed a much lighter colour.

2025幎5月29日
自発的なレビュヌ
Signature Cashmere ロゎ

Signature Cashmere からの回答

Dear Mrs Garcia, thanks for taking the time to write a review. We are sorry that you are disappointed. We are very happy to provide a refund based on your review. We have never received this feedback before and our Trustpilot ratings and comments are all very positive. The gauze bag is presentational and does not affect the pashmina. We are sorry if your item had snags, but we have not received any email or correspondence from you to allow us to verify or rectify this. Your comment about tassels is interesting, as cashmere goods often have tassels, so we are very interested to know your source for this. Please contact us directly and we will be happy to rectify this to your satisfaction.
Kind regards
Robert and Katy

5぀星のうち5の評䟡

Excellent and trust worthy company

I now have two pashminas in different colours that I bought for two weddings. They are lovely colours and beautifuly soft cashmere.
The different available sizes is very useful.
The customer service is excellent, the second one was damaged by Royal Mail sorting machinery, but I rang Robert and he immediately sent out a replacement that vert day.
I would highly recommend this company, and will order from them again

2025幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

I wasn't sure how my order for a


I wasn't sure how my order for a cashmere pashmina would be as I had never dealt with Signature Cashmere before.
It was a very good experience as my order arrived in good time for a wedding. The pashmina was, in my opinion, a bit pricey but worth it as it lived up to my expectations for quality and was exactly the colour it said it would be. I will certainly keep Signature Cashmere on my list in the future. I recommend them highly.

2025幎4月14日
5぀星のうち5の評䟡

Absolutely delighted with the midnight


Absolutely delighted with the midnight blue large stole I’ve recently purchased from you. The quality is excellent, the feel and look of it luxurious and your customer service is exceptional. I initially ordered incorrectly and you went out of your way to replace what I had meant to order and within a very tight timeframe. Thank you so much for my beautiful stole and for getting the replacement to me so quickly. I have no doubt that I will be buying more from you in the future and will certainly recommend you to my friends and family. Tessa

2025幎4月14日
5぀星のうち5の評䟡

Excellent service

Items delivered promptly and beautifully packaged. Second order placed to check colour and size options before making final choice; again, delivered quickly.
Return of items not required, refunded immediately on receipt. Excellent.

2025幎3月9日

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