Silicone Seduction ããã®åç
Thank you for your feedback.
We would like to clarify that our delivery times are clearly stated as estimates, not guarantees, as shipping can be affected by factors outside our control, including customs clearance delays.
In this case, Express Shipping was estimated at 5â7 days and your order was delivered in 8 days after a customs delay. As a gesture of goodwill, we also refunded the Express Shipping fee despite the shipment arriving only one day outside the estimated timeframe.
We understand delays can be frustrating, but we believe our delivery estimates and handling of this order were fair and transparent.