It seems okay.I've been using it for about six sections.I realise I'm a little bit wetter than I use to be apart from that.I haven't really noticed any difference .. i didn't have any problem with uri... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
My experience with Silk'n has been really good, with fast shipping that arrived safely and on time. The company gives clear instructions and helpful customer support, which makes their beauty devices... もっと見る
企業が回答しました
I’m genuinely a fan of Silk’n. I first discovered the brand through their SilkyAir Pro and SilkyAir Flex hair tools — both of which quickly became staples in my routine. More recently, I started u... もっと見る
企業が回答しました
Wrong brushes delivered on a Friday. Returns to be notified within 48hrs. No response from all phone numbers on Official website except one which when dialled on a Monday stated that they were on holi... もっと見る
企業が回答しました
企業情報
当該企業による記述
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
連絡先
Galileistraat 17, 3029AL, Rotterdam, オランダ
- 0906-2130009
- customercareuk@silkn.eu
- silkn.co.uk
4.0
ほぼ満足
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Silk'n からの回答
Dear Nick,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
I waited a week for delivery of…
I waited a week for delivery of replacement toothbrush heads, only to find out they dont fit my model. Its not clear on your website that these heads don't fit your delux SG986 model.
2022年12月3日
Silk'n からの回答
Dear customer,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
I am still awaiting delivery of this…
I am still awaiting delivery of this item. I ordered it last week so expected delivery this week at some point but to date I have not received it.
2022年11月25日
Silk'n からの回答
Dear Susan,
We are very sorry to hear that you are not satisfied with our product/service
We would like to get in touch with you to find a solution for you.
We would like to ask if you can email us?
Our email address is customercareuk@silkn.eu
We hope to hear from you soon.
Best regards,
The Silk'n Team
Have'nt used it yet but it is ideal…
Have'nt used it yet but it is ideal with the handle so i dont have to bend as much.
2022年11月9日
Silk'n からの回答
Dear Wendy,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
for darker skin
I am writing this to help out darker skin girls. I am only on my second week so I can not yet comment on the effect of hair growth. However I did a patch test following instructions and managed to tolerate up to 4 on the intensity, and so a few days later I went straight in with number 4 intensity only to find burns on my legs and especially in the darker areas. I would say for darker skin girls to not use an intensity of more than 3 and no more than 2 on the face
2022年10月25日
Silk'n からの回答
Dear Olla,
We are sorry to hear that the device did not meet your expectations.
Would you like to contact us via our website? https://silkn.eu/
We are waiting for your message. And we are happy to help you.
Best regards,
The Silk'n Team
Was delivered very fast
Was delivered very fast. No problems so far. Not tried the product yet! Ordered late 16 October arrived 19 October
2022年10月19日
Silk'n からの回答
Dear Linda,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
I have not recieved this item and have…
I have not recieved this item and have been charged ,can you please look into this.
Electric toothbrush replacement.
Christine Wiseman
2022年10月21日
Silk'n からの回答
Hi Christine,
What unfortunate to hear this. We have sent your ordered items again, today. You can expect this as soon as possible. Our UK warehouse is not 100% operational at this moment so it comes from NL and can take some more time. Please let us know if you have received your order.
Not received at time of writing
Not received at time of writing, order was supposed to have been despatched already?
2022年10月5日
Silk'n からの回答
Dear Customer,
We are sorry to hear that we did not meet your expectations. Would you like to contact us via our website? https://silkn.eu/ We are waiting for your message. And we are happy to help you.
Best regards,
The Silk'n Team
Initially let down by DPD
Initially let down by DPD, who failed to deliver even though I was home, but got it 2nd time around.
This is no reflection on Silk'n who dispatched my order very quickly. So pleased with Silk'n, but DPD needs to buck up.
2022年9月21日
Silk'n からの回答
Dear Brian,
Thank you for your 5 star review!
We are very happy you are satisfied with our service.
Best regards,
The Silk'n Team
Silk'n からの回答
Dear Jennifer,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Silk'n からの回答
Dear Glynis,
Thank you for your 5 star review!
We are very happy you are satisfied with our service and the product.
Best regards,
The Silk'n Team
Silk'n からの回答
Dear Sandra,
Thank you for your 4 star review!
We are glad that you are satisfied with our product and please contact us if you need any advice on the correct use or maintenance of the device.
Best regards,
Silk'n Team
Silk'n からの回答
Dear Edwin,
Thank you for your 5 star review!
We are very happy you are satisfied with our product.
Best regards,
Silk'n Team
Not arrived after nearly 2weeks!
Not arrived after nearly 2weeks!
After 1 week I chased to see where it had got to and was told it was on the way but it still has not arrived.
2022年8月21日
Silk'n からの回答
Dear Angela,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Good Result
We ordered new Toothbrush Heads from ordering to receiving seemed to be a long time when I rang Customer Services they were very helpful and explained that they were despatched from Holland so the Delivery time was longer. Really pleased with the Service I received would certainly order from Silk ,N again
2022年8月19日
自発的なレビュー
Silk'n からの回答
Dear Anthony,
Thank you for your 4 star review!
We are glad you are happy with our service.
If you have other questions in future, please do not hesitate to ask us again.
Best regards,
Silk'n Team
I have not received the item
2022年8月16日
Silk'n からの回答
Dear Devi,
Thank you for your review.
We are very disappointed you have not received your order.
Could you maybe contact us via our website so we can help you further?
Best regards,
Silk'n Team
Speedy replacement order
My order didn’t arrive however as soon as I informed them I received a replacement within a few days. Good service
2022年8月5日
Silk'n からの回答
Dear Donna,
Thank you for your 4 star review!
We are very delighted to hear you are happy with our service.
We wish you a nice day!
Best regards,
Silk'n Team
Best electric toothbrush I have used
This toothbrush is one of the best., however the replacement heads do not fit as good as the original ones.
2022年8月5日
Silk'n からの回答
Dear Julie,
Thank you for your 4 star review!
We are very happy you are satisfied with our product.
The replacement should fit well on the device, please contact us by email if you are doubting the brushhead does not fit well.
Best regards,
Silk'n Team
It doesn't work very powerfully keeps…
It doesn't work very powerfully keeps turning on and off even when charged
2022年7月20日
As expected
It took about a week for delivery but the brush heads were well packed and arrived safely. They were exactly what I was expecting and do the job well. I will order again when required.
2022年7月14日
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