I was so looking forward to making improvements to my home and was extremely disappointed with the work that was carried it - It will cost me £000's to repair - It is so unfair that I have received no... もっと見る
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The three tradesmen arrived at 11.30 am as arranged. All three worked very hard to complete the installation in the loft, two extract fans kitchen & bathroom and trickle vents were fitted to the upvc... もっと見る
企業が回答しました
These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travel... もっと見る
We recently had our old boiler upgraded to a new Worcester Bosch boiler in March 2022. Naveed (Gas Engineer) plus 1 carried out the complete works. Professional job carried out and kept us updated of... もっと見る
企業情報
当該企業による記述
Here at Simple Green Energy, we are extremely passionate about helping as many people as we can be aware that there is funding for various energy efficiency measures. We want to keep everybody’s gas bills as small as possible, so installing the most efficient measures goes a very long way in reducing those bills. We have been helping potential customers obtain a free, or discounted boiler since 2015! We have a network of underfloor installers, surveyors, and gas-safe engineers, that stretch from London to Birmingham. Get in touch to discuss how we can help you and your family secure free energy efficiency measures at your property, including boiler replacement, cavity wall insulation, loft insulation, and much more.
連絡先
One Canada Square, Canary Wharf, E14 5AB, London, 英国
- 0121 707 8369
- contactus@simplegreenenergy.org
- simplegreenenergy.org
3.6
まあまあ
197件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 27％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Excellent Job
Extremely polite workers who turned up on time and completed the insulation with no fuss and cleaned up afterwards
2025年12月2日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Thank you for your wonderful 5-star review, Mr Raymond Hodgson!
We’re really pleased to hear our team arrived on time, completed the insulation smoothly, and left everything clean and tidy afterwards. Customer satisfaction is always our top priority.
Thank you again for choosing Simple Green Energy, we truly appreciate your support.
Warm regards,
Simple Green Energy Team
Under the eco flex scheme I had loft…
Under the eco flex scheme I had loft insulation fitted which was done well. Ventilation extractors fitted next to my existing ones ? Why and the mess was unbelievable. 6 weeks later still waiting for my new boiler and I cannot get a reply from the company. I have terminal cancer will I live long enough to see this boiler???
2025年12月2日
自発的なレビュー
I wanted to express my heartfelt thanks…
I wanted to express my heartfelt thanks & sincere gratitude to simple Green energy. Wow- I am genuinely humbled by the standard of work carried out. From the beginning to end - it was so easy and smooth. The tradesmen were simply wonderful. Impeccable manners and sincerely wanted to do their job thoroughly. I can’t praise this company enough for having such hard skilled workers who are willing to go above & beyond. They are such an asset to their own company. I highly recommend this company for all your insulation needs. Thank you from the bottom of my heart.
S. Begum.
2025年11月21日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Sofina,
Thank you so much for your heartfelt review. It truly means a lot to our entire team. We’re delighted to hear that everything went smoothly and that our installers delivered the level of care, professionalism, and workmanship we strive for every day.
As a small thank you for taking the time to share your experience, we’ve planted a tree in your name.
You can view it here: https://reviewforest.org/simplegreenenergy?lang=en&review=69209b73fa02ea61fa51c9c1
We’re grateful for your recommendation and for choosing Simple Green Energy. If you ever need anything in the future, we’re here to help.
Warm regards,
Simple Green Energy
Loft insulation and extractor fan
One electrician and two loft insulation installers. Electrician fitted two extractor fans explained his installation and listened to my requirements. Two insulation installers quietly and efficiently got on with their job.
2025年11月6日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Andy,
Thank you for sharing your experience! We’re glad to hear that both our electrician and loft insulation team delivered a smooth, efficient service and took the time to meet your requirements. Your feedback means a lot to us.
As a thank you for leaving a review, we’ve planted a tree in your name
You can view it here: https://reviewforest.org/simplegreenenergy?lang=en&review=69182ea1aadbab66ca9a0b40
We appreciate you choosing Simple Green Energy!
Warm regards,
Simple Green Energy Ltd.
Vishal was absolutely brilliant
Vishal was absolutely brilliant. He kept me informed throughout, was organised and very friendly. The service overall was excellent, highly recommend.
Abhishek was also brilliant, he was so thorough and didn’t rush the work at all.
Fantastic overall thank you so much
2025年11月12日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Faiza,
Thank you for your wonderful review! We’re really glad to hear that both Vishal and Abhishek delivered an excellent experience, from clear communication to high-quality, thorough work. We’ll make sure your kind words are passed on to them.
As a thank you for taking the time to share your feedback, we’ve planted a tree in your name.
You can view it here: https://reviewforest.org/simplegreenenergy?lang=en&review=6914ef4e174136ac010e9571
We truly appreciate your recommendation and thank you for choosing Simple Green Energy
Warm regards,
Simple Green Energy Ltd.
Efficient
Efficient team when they finally arrived. Unfortunately they had quite a long journey.
2025年10月10日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Robin,
We really appreciate you giving us another chance and sharing your updated feedback. It means a lot to see things went smoothly this time. Thank you for your patience. We’re glad our team could deliver the service you expected.
Best regards,
The Simple Green Energy Team
Avoid this company at all costs!
Professional and friendly. Did the work to a high standard, cleaned up afterwards. Would highly recommend them. Vishal was fantastic and helped throughout the process.
Update June 2026 - as per the inspectors recommendations I have been chasing Vishal to come and fix issues that require urgent attention but despite being told that they will come and fix the issues no one has come back, it has been 6 months now! My email and phone calls have been ignored. This is not acceptable and I would not recommend this company.
2025年10月14日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Shahin,
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the service and the quality of work. Vishal will be thrilled to know his support made a difference. We truly appreciate your recommendation!
Best regards,
The Simple Green Energy Team
Avoid this company at all costs
Avoid this company at all costs; it’s trading in the name of a government initiative and run by children
Very unprofessional from start to finish… though thank goodness they didn’t get as far as my house, I ended the conversation thry were so bad… there is not enough time to say how bad this company are… wasted 2 months of my time and even then I had to chase them for updates
Apparently I have to fully renovate my property before they’ll come in and tare it down again! Forget that! Loft insulation? A jok, best buy it yourself
Wouldn’t touch them with a barge pole!
2025年10月9日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Lynn,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our team follows strict government guidelines under the ECO4 and GBIS schemes, which often require certain property conditions to be met before any funded work can safely take place. We understand how this can feel frustrating, especially if it delays your installation, but these standards are in place to protect both your home and the quality of the work.
We’d really like to review your case and see if there’s anything further we can do to assist. Please reach out to our support team at 0121 707 8369 (Option 1) or email contactus@simplegreenenergy.org
so we can look into this personally.
Kind regards,
The Simple Green Energy Team
Avoid at all costs
Avoid at all costs. Awful work carried out from a simple extractor fan being installed in the bathroom. A complete mess was left!
2025年5月1日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Kelly,
We’re really sorry to hear this and appreciate you bringing it to our attention. That’s certainly not the level of workmanship or service we stand for. Please contact our support team at 0121 707 8369 (Option 1) or contactus@simplegreenenergy.org
so we can review the details and arrange for this to be resolved promptly.
Kind regards,
The Simple Green Energy Team
Great job
Efficient work, friendly and helpful staff and a good jbo done on my loft insulation.
Loft company have since inspected it and confirmed that a good job was done. Made the process very easy.
2025年10月1日
自発的なレビュー
I recently had my loft insulated by
I recently had my loft insulated by
Simple Green Energy Ltd., and I couldn’t be happier with the results. From start to finish, the whole process was smooth and professional. The team arrived on time, explained everything clearly, and worked efficiently while keeping my home clean and tidy.
2025年9月13日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Arun,
Thank you so much for your kind words! We’re thrilled to hear your loft insulation went smoothly and that our team arrived on time, explained everything clearly, and kept your home clean and tidy. That’s exactly the standard we aim for.
As a small thank-you, we’ve planted a tree on your behalf 🌳.
You can view it here: https://reviewforest.org/simplegreenenergy/?review=68de7c72fb2fd5348702b97c
If you need anything else or have questions, we’re always here to help.
Big Thank You
Hello Lalit,
First I am sorry for the long delaye for this review. I thought I have submitted but unforunately not. Now I am doing this one.
I recently had insulation work completed on 5 June 2025 by Simple Green Energy, and I am very happy with the entire experience. The team was professional, punctual, and explained the process clearly before starting the job. The installation was done efficiently with minimal disruption to our home, and they left the place clean and tidy afterward.
I’ve already noticed a difference in how warm the house feels and am expecting improved energy efficiency going forward. The customer service was excellent — they kept me updated at every step of the process. I would highly recommend Simple Green Energy to anyone looking for reliable and quality insulation services."
Thanks
Suraj
2025年6月5日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Suraj,
Thank you so much for taking the time to share your experience and for your kind words about our team and service. We’re delighted to hear that you’re already feeling the benefits of your insulation!
As a small token of appreciation, we’ve planted a tree on your behalf.
You can view it here: [https://reviewforest.org/simplegreenenergy/?review=68d3b2ff626bdb5f60bcfa8b]
Your recommendation means a lot to us, and we look forward to continuing to make homes warmer, greener, and more energy efficient.
Best regards,
The Simple Green Energy Team
Amazing installation…
A great company with amazing communication throughout. Vishal was very thorough with his work. Vishal kept in contact every step of the way to ensure things were running smoothly and that I was happy with the loft insulation and kitchen fan that was fitted. The workmen were very efficient, very polite and cleared up any mess that they made during installation. Thank you Simple Green Energy.
2025年9月5日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Hayley,
Thank you so much for your wonderful feedback! We’re really pleased to hear that Vishal and the team kept you well informed and that you’re happy with the loft insulation and kitchen fan installation.
As a thank you, we’ve planted a tree on your behalf.
You can view it here: [https://reviewforest.org/simplegreenenergy/?review=68cdc48cf0ca1608aab25557]
We truly appreciate your kind words and recommendation, it means a lot to our team.
Best regards,
The Simple Green Energy Team
Simple Green Energy came to my home
I have deleted my initial review of Simple Green Energy. They have since rectified the issues that I had and credit to them everything has been sorted, so thank you to SGE for keeping to your promises and completing the work to my satisfaction.
2025年9月11日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Jon,
Thank you for updating your review and for giving us the chance to put things right. We’re sorry for the initial inconvenience, but delighted to hear everything’s now been completed to your satisfaction.
We’ll share your feedback with the team that handled the rectification.
If you ever need anything else, we’re here to help.
As a small thank you, we’ve planted a tree on your behalf. You can view it here: [https://reviewforest.org/simplegreenenergy/?review=68c4409c3dc402736926f8db]
Kind Regards,
Simple Green Energy Team
The company did all the arrangements…
The company did all the arrangements for me, the team that came to do the work were on time professional hard working clean polite, highly recommended
2025年8月25日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Thank you, Peter, for taking the time to share your experience! We’re so pleased to hear that our team was punctual, professional, and polite, and that everything was arranged smoothly for you. Your recommendation means a great deal to us.
Many Thanks,
Team,
Simple Green Energy Ltd.
Great service from start to finish
Great service from start to finish, guys turned up on time and were very good
2025年8月21日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Thank you, Martin, for your wonderful feedback! We’re delighted to hear that everything went smoothly from start to finish and that our team delivered on time with great service. Your satisfaction means a lot to us.
Many Thanks,
Team,
Simple Green Energy Ltd.
Simple Green Energy Ltd. からの回答
Thank you for your kind feedback! We’re glad to hear our team was punctual, tidy, and polite during your experience. Providing a smooth and professional service is always our priority, and it’s great to know we met your expectations.
Many Thanks,
Team,
Simple Green Energy Ltd.
Survey was set up quickly
Survey was set up quickly to assess whether we filled criteria for government funding, then fitting swiftly followed.
The fitters were polite, respectful and worked cleanly and efficiently with minimum disruption.
2025年6月14日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Jules,
Thank you so much for your kind review! We’re delighted to hear the survey was arranged quickly and that the installation followed smoothly. It’s great to know our fitting team were polite, respectful, and kept everything clean with minimal disruption.
If you need anything else or have any questions about the upgrade, please give us a call on 0121 707 8369 (Option 2) or 07934 659 519. We’re always here to help.
Many Thanks,
Team,
Simple Green Energy.
From start to finish
From start to finish, all gone wrong.
We lost 2 radiators, leak in living room, badly done loft insulation. So stressful all the way. One Plummer is working for them as sun contractor Made me carry the radiator It was so heavy I have now Hernia. They were not replace them all they did plaster the ceiling but not decorated So unprofessional company and very badly run. Do not use them any cost.
2025年7月2日
自発的なレビュー
Simple Green Energy Ltd. からの回答
Hi Demiray,
We’re truly sorry to hear about your experience and the challenges you faced during the installation process. Please accept our sincere apologies. While your installation was fully funded under the Government scheme, we understand the issues caused by the older pipework and the new high-efficiency boiler.
We did everything possible to resolve your complaint and to help you in the best way we could, including carrying out the necessary repairs. We always strive to provide the highest standard of service, and your feedback is invaluable in helping us improve further.
If you need any additional support, please don’t hesitate to call us on 0121 707 8369 (Option 1) and our team will be happy to assist.
Best regards,
Simple Green Energy Team
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