Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... ãã£ãšèŠã
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Well designed web site with reasonably thorough product descriptions. Very fast shipping. Opened box to check for damage. NONE! Extremely well packaged. Plugged in medicine cabinet to test funct... ãã£ãšèŠã
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The customer service was OUTSTANDING!! Due to rough handling by the carrier the pump arrived broken. I did not discover it for several weeks because other projects came up but they stood behind thei... ãã£ãšèŠã
I purchased the compact corner toilet. A great solution for a small area that I turned into a powder room in the basement of our home. Shipping was prompt and the product were significantly sent in... ãã£ãšèŠã
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Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
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Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, äžåœ
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4.5
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Simple Project ããã®åç
Dear customer,
We greatly appreciate your kind feedback about our quality product and fast delivery! Donât hesitate to contact us whenever you have any questions about our items. ð
Best wishes,
Simple Project
Simple Project ããã®åç
Dear customer,
Weâre thrilled you had a smooth ordering experience and quick delivery! Feel free to reach out anytime if you need assistance with installation or use. ð
Best wishes,
Simple Project
Delay with Fed Ex receiving the product.
2026幎6æ4æ¥
Simple Project ããã®åç
Dear customer,
We sincerely apologize for the FedEx delivery delay that disrupted your shopping experience. Weâre relieved your replacement shipment arrived safely at last.
With peak shipping season underway, weâve ramped up regular communication with FedEx to help avoid similar carrier delays moving forward.
We apologize once more for all the hassle this caused you. Donât hesitate to contact us anytime if you need support with installation or product use down the line!
Best regards,
Simple Project
The customer service team wasâŠ
The customer service team was professional, responsive, and helpful throughout the entire process. They took the time to understand my situation and worked with me to find a reasonable solution. I truly appreciate their support and commitment to customer satisfaction.
2026幎6æ11æ¥
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Simple Project ããã®åç
Dear customer,
Thank you so much for your kind feedback! Weâre glad our team could assist you and find a satisfying solution. Your support means a lot to us!ð
Best wishes,
Simple Project
Simple Project made it simple!
Easy ordering process. Product was packed and delivered quickly, no damage. Great customer service and product is outstanding quality. Able to assemble and install myself. Will recommend to anyone. A++
2026幎6æ1æ¥
Simple Project ããã®åç
Dear customer,
Thank you so much for your wonderful review!
We're thrilled to hear you enjoyed our product and service. It means a lot to us. Thank you for your recommendation!ð
Best wished,
Simple Project
upflush two-piece macerating toilet
I bought an upflush two-piece macerating toilet from simple project. This was exactly what I was looking for. They have great prices. Great company. Would definitely buy from them again.
2026幎6æ4æ¥
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Toilet arrives with a crack in it andâŠ
Toilet arrives with a crack in it and it leaks on the floor
2026幎4æ30æ¥
Simple Project ããã®åç
Dear customer,
We sincerely apologize for the inconvenience and appreciate you letting us know about this issue.
We have got back to you via email and text message. Please kindly check your messages and share photos/videos of the cracks and leaks, as well as your shipping address for the replacement.
We will work out a suitable solution for you right away upon receiving your details. Looking forward to your reply!
Best regards,
Simple Project
I purchased the compact corner toilet
I purchased the compact corner toilet. A great solution for a small area that I turned into a powder room in the basement of our home. Shipping was prompt and the product were significantly sent in two packages that protected the unit from damage. The quality of the product seems very good I would buy again.
2026幎5æ10æ¥
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We placed an order inadvertantlyâŠ
We placed an order inadvertantly and it seemed we were "stuck", but Linda came through for us and turned a rather unhappy experience into a truly happy one!
Recommended for outstanding customer service!
2026幎5æ7æ¥
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The customer service was OUTSTANDING!
The customer service was OUTSTANDING!! Due to rough handling by the carrier the pump arrived broken. I did not discover it for several weeks because other projects came up but they stood behind their product 100%. Within 3 days I had a new pump delivered to my door.
2026幎5æ1æ¥
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I love my new toilet system itâs easyâŠ
I love my new toilet system itâs easy to install and it flushes with force. Very happy with my choice.
2026幎4æ22æ¥
Simple Project ããã®åç
Dear customer,
Thanks a ton for this awesome feedback! ð
Weâre thrilled to hear you love your new toilet system, and that installation was straightforward with such powerful flushing performance. It makes us so happy youâre fully satisfied with your purchase!
If you ever need anything down the line, weâre always here to help. Enjoy your new toilet!
Best wishes,
Simple Project
Arrival and condition fine
The macerator toilet arrived in a timely manner in perfect condition. I have not installed it yet, awaiting bathroom construction scheduled for June. i have every expectation that it will perform as advertised. Stay tuned for a later update.
2026幎4æ21æ¥
Simple Project ããã®åç
Dear customer,
Thanks so much for the great feedback!
We're really glad your macerator toilet arrived on time and in perfect shape. And no rush at all on installationâtake all the time you need for your bathroom remodel this June. Weâre confident itâll work exactly as advertised once you get it set up.
Feel free to reach out anytime down the road if you need installation help or have any questions later on! ð
Best regards,
Simple Project
Items I ordered are damaged and no oneâŠ
Items I ordered are damaged and no one has gotten back to me!
2026幎4æ21æ¥
Order was perfect and SIMPLE PROJECTSâŠ
Order was perfect and SIMPLE PROJECTS kept updating order progress and delivery .12 EMAILS
2026幎3æ30æ¥
Simple Project ããã®åç
Dear customer,
Weâre thrilled to hear you had such a great shopping experience with us!
To keep our customers fully informed and confident about their order status, we send automated updates throughout the entire fulfillment and delivery process â thatâs why you received those email notifications. Once your order is successfully delivered, the updates will automatically stop.ð
If you need any assistance in the future, please donât hesitate to reach out!
Best regards,
Simple Project
Having exactly what I needed
Having exactly what I needed, free shipping, fast shipping, decent price
2026幎3æ29æ¥
Simple Project ããã®åç
Dear customer,
Thank you so much for your kind feedback!
Weâre thrilled to hear we had exactly what you needed, and that the fast, free shipping and great price made your experience with us even better. ð
Please feel free to contact us anytime if you need further assistance!
Best wishes,
Simple Project
First order went well
First order went well. Definitely was skeptical as I had not heard of this company. I will be ordering again and will update next time.
2026幎3æ22æ¥
Simple Project ããã®åç
Dear customer,
Thank you so much for sharing your experience with us!
We truly appreciate your trust despite being new to you, and weâre thrilled to hear your first order went smoothly.
We canât wait to serve you again and look forward to your next update.
Have a great day!
Simple Project
Simple Project - Great to work with!
Simple Project were great to work with! I didn't realize the product I chose had such a long lead time (in small letters on the product page, make sure to look closely for it). When I approached them to cancel they made every effort to find what I needed and shipped immediately so I had it within a week of ordering! They texted and emailed to make sure we connected. I will buy from them again!
2026幎3æ20æ¥
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Simple Project ããã®åç
Dear customer,
Thank you so much for your thoughtful review and for pointing out the lead time notice. We really appreciate you bringing this to our attention.
Weâre working to make backorder timelines much more visible so shoppers can plan ahead with clarity. Weâre also thrilled we could get your order shipped right away and delivered within a week.ð¥°
Providing great products and service is always our top priority. If you ever need help with anything, feel free to reach out anytime!
Best regards,
Simple Project
Prompt & reliable service
Prompt & reliable service.
Order dispatched very quickly and tracking upto date. When reached out to the customer service, they were very helpful with all the questions and concerns. Will def shop again with them. Thanks
2026幎3æ1æ¥
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Excellent customer service
Great product, and customer service was excellent. I had a missing part and they responded immediately and sent a new part.
2026幎3æ2æ¥
Simple Project ããã®åç
Dear customer,
Thank you for your kind feedback!
Weâre sorry for the small issue with the missing part, and weâre happy the replacement resolved it for you. Your understanding and satisfaction mean a lot to us. ð¥°
Please feel free to reach out anytime if you need further assistance.
Best regards,
Simple Project
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