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Sineadkeary レビュー 

344
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Beautiful pyjamas, loved the colour and material and they were delivered very quickly but I am disappointed with the sizing which I found too big and had to exchange. I like my pjs to be oversized but... もっと見る

企業が回答しました

5つ星のうち5の評価

Delivery was so fast -next day ! Items beautifully boxed n wrapped -Ive bought 3 coats from this company now -in black ,cream n burgundy -to find coats,in 100% wool with that shape n finish is excep... もっと見る

企業が回答しました

5つ星のうち4の評価

Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... もっと見る

企業が回答しました

5つ星のうち5の評価

Very efficient service Ordered products at 3pm they were on my doorstep next day by 11 am Was given notification of order and deliver Products were well packaged excellent quality Service could n... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. ファッション デザイナー
  3. 婦人服店

当該企業による記述

Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

344件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 93%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(344)

過去12か月のレビュー数: 201

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Beautiful 😍

Beautiful 😍 so happy with my purchase. Quality excellent as usual

2026年2月23日
Sineadkeary ロゴ

Sineadkeary からの回答

Thank you Linda.

5つ星のうち5の評価

Beautiful cardigan

Beautiful cardigan, have now 2, baby blue & baby pink, what’s not to love & the delivery, was in 2 days 😍

2026年2月23日
Sineadkeary ロゴ

Sineadkeary からの回答

We appreciate your continued support, thank you!

5つ星のうち1の評価

Extremely frustrating experience

Extremely frustrating experience. The company was almost impossible to contact and when I finally received a response, I was simply told I was in the wrong despite having clear evidence that my return was sent within the required timeframe. Although they later acknowledged receipt of the item, they relied on their processing date rather than the documented return date I had already provided by email.

They refused to honour an exchange in line with their own website terms and conditions. Responses felt robotic, with no acknowledgement of their mistake or the inconvenience caused. There was no sense of customer care or accountability throughout the process. Unfortunately, this experience means I will not be shopping with them again.

2026年2月20日
自発的なレビュー
Sineadkeary ロゴ

Sineadkeary からの回答

Hi, can you please reach out to hello@sineadkeary.com so we can resolve this for you?

5つ星のうち2の評価

Quality Very Poor

Quality of their cardigan was very poor.
I bought a Clara cardigan & put it away for Christmas. Since wearing and washing per instructions, it is fraying at the front.

2026年2月16日
自発的なレビュー
Sineadkeary ロゴ

Sineadkeary からの回答

We’re really sorry to hear about your experience with the Clara cardigan. That’s certainly not the quality we aim to deliver.

We’d really like to look into this for you. Please could you contact our customer care team directly at hello@sineadkeary.com with your order details and, if possible, a photo of the fraying? We’ll review this as a priority and work with you to find a suitable resolution.

5つ星のうち1の評価

Customer Service

Worst Customer Service I have ever experienced. I had an issue with a return not being refunded. 27 emails back and forth and 3 weeks later I finally get refunded. I requested my issue be escalated to a manager which was ignored. I also requested a call back as the issue was not being investigated properly.This request was also ignored. A competent person should be assigned to deal with issues rather than just ignoring and trying to fob people off. This has completely put me off shopping this brand as it caused so much stress and frustration to recoup my money!!!

2026年2月5日
自発的なレビュー
5つ星のうち5の評価

Coat arrived very promptly

Coat arrived very promptly. Delighted with the quality of it. True to size too as I am a size 16 with long arms and it fits perfectly

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

We really appreciate you taking the time to share your experience and hope you enjoy wearing your new coat!

5つ星のうち5の評価

Great quality pieces.

True to description, exceptional quality & very fast delivery. Love everything I purchased.

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

We truly appreciate your support and are so pleased you love everything you purchased. We hope to see you order again soon!

5つ星のうち1の評価

Unfortunately I was really disappointed…

Unfortunately I was really disappointed with my order. I ordered the Aurora jacket and trousers in cream. When the order arrived, the jacket and trousers were two totally different shades of cream and the difference in shade was very obvious- as if they had come from two different batches of fabric. They were quick to reply via Instagram DM and offered that I could exchange the items for a better colour match but I would have had to pay the returns cost myself. Poor considering the items were being returned through no fault of my own! Pity because the quality of both the jacket and trousers seemed excellent. This also happened to my friend so seems to be a common occurrence unfortunately.

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

Please reach out to us at hello@sineadkeary.com so we can make things right.

5つ星のうち5の評価

Beautiful quality

Beautiful quality, excellent sale prices with all sizes available and super fast shipping. Everything purchased will be kept as all items are beautiful and fit great

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

We’re absolutely delighted to hear how happy you are with the quality, our sale selection, and the speedy delivery!

5つ星のうち5の評価

Amazing..start to finish..

Amazing..start to finish... well priced. FAST delivery. And very high quality.
Spent the night getting compliments

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

We are delighted you loved your purchases!

5つ星のうち5の評価

perfect

perfect , but need something to wear with it

2026年1月26日
Sineadkeary ロゴ

Sineadkeary からの回答

Hi Brid, we can provide some styling tips if you wish to reach out to hello@sineadkeary.com.

5つ星のうち5の評価

Gorgeous pieces, great service …

The products are beautifully made and packaged. Delivery was swift. The follow up email from Sinead Keary to thank me for my custom was a lovely touch. Will definitely buy from this brand again.

2025年12月29日
Sineadkeary ロゴ

Sineadkeary からの回答

Thank you for your kind words, so delighted you love your order.

5つ星のうち1の評価

I ordered a coat which was endorsed by…

I ordered a coat which was endorsed by a popular influencer, and it is too big. Of course I was mindful of ordering from a niche company and read reviews prior.

The order was made on Dec 26, 2025. Received the item Jan 10, 2026. I initiated a return on Jan 14, 2026 and the link to dpd provided does not seem to work. Called dpd, who said to take this up with Sinead Keary. No response to emails, dm on instagram fron Sinead Keary. There is no number to call or chat option. They have no path for returning my item. Very frustrated and feel like I have a useless coat for 239£ which I can never wear.

2026年1月17日
自発的なレビュー
Sineadkeary ロゴ

Sineadkeary からの回答

We’re so sorry for the frustration and inconvenience caused. This is not the experience we want for our customers.

Please reach out to us at hello@sineadkeary.com, and our team will be happy to assist and make this right. We truly value our customers and appreciate the opportunity to resolve this.

Kind regards,
The Sinead Keary Team

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