Beautiful pyjamas, loved the colour and material and they were delivered very quickly but I am disappointed with the sizing which I found too big and had to exchange. I like my pjs to be oversized but... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Beautiful pyjamas, loved the colour and material and they were delivered very quickly but I am disappointed with the sizing which I found too big and had to exchange. I like my pjs to be oversized but... もっと見る
企業が回答しました
Delivery was so fast -next day ! Items beautifully boxed n wrapped -Ive bought 3 coats from this company now -in black ,cream n burgundy -to find coats,in 100% wool with that shape n finish is excep... もっと見る
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Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... もっと見る
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Very efficient service Ordered products at 3pm they were on my doorstep next day by 11 am Was given notification of order and deliver Products were well packaged excellent quality Service could n... もっと見る
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Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 93%に回答しています
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Prompt delivery and fabulous quality of fabric
Highly recommend

Sineadkeary からの回答

Sineadkeary からの回答
Received my beautiful blazer
Quality is fabulous, stunning on
Can’t wait to wear it,
Received 2 days after ordering
Excellent service

Sineadkeary からの回答
Beautiful cardigan, have now 2, baby blue & baby pink, what’s not to love & the delivery, was in 2 days 😍

Sineadkeary からの回答
Extremely frustrating experience. The company was almost impossible to contact and when I finally received a response, I was simply told I was in the wrong despite having clear evidence that my return was sent within the required timeframe. Although they later acknowledged receipt of the item, they relied on their processing date rather than the documented return date I had already provided by email.
They refused to honour an exchange in line with their own website terms and conditions. Responses felt robotic, with no acknowledgement of their mistake or the inconvenience caused. There was no sense of customer care or accountability throughout the process. Unfortunately, this experience means I will not be shopping with them again.

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Quality of their cardigan was very poor.
I bought a Clara cardigan & put it away for Christmas. Since wearing and washing per instructions, it is fraying at the front.

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Worst Customer Service I have ever experienced. I had an issue with a return not being refunded. 27 emails back and forth and 3 weeks later I finally get refunded. I requested my issue be escalated to a manager which was ignored. I also requested a call back as the issue was not being investigated properly.This request was also ignored. A competent person should be assigned to deal with issues rather than just ignoring and trying to fob people off. This has completely put me off shopping this brand as it caused so much stress and frustration to recoup my money!!!
Exceptional service and quality every time! I have never not loved anything I bought

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Coat arrived very promptly. Delighted with the quality of it. True to size too as I am a size 16 with long arms and it fits perfectly

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True to description, exceptional quality & very fast delivery. Love everything I purchased.

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Unfortunately I was really disappointed with my order. I ordered the Aurora jacket and trousers in cream. When the order arrived, the jacket and trousers were two totally different shades of cream and the difference in shade was very obvious- as if they had come from two different batches of fabric. They were quick to reply via Instagram DM and offered that I could exchange the items for a better colour match but I would have had to pay the returns cost myself. Poor considering the items were being returned through no fault of my own! Pity because the quality of both the jacket and trousers seemed excellent. This also happened to my friend so seems to be a common occurrence unfortunately.

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Beautiful quality, excellent sale prices with all sizes available and super fast shipping. Everything purchased will be kept as all items are beautiful and fit great

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Amazing..start to finish... well priced. FAST delivery. And very high quality.
Spent the night getting compliments

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The products are beautifully made and packaged. Delivery was swift. The follow up email from Sinead Keary to thank me for my custom was a lovely touch. Will definitely buy from this brand again.

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I ordered a coat which was endorsed by a popular influencer, and it is too big. Of course I was mindful of ordering from a niche company and read reviews prior.
The order was made on Dec 26, 2025. Received the item Jan 10, 2026. I initiated a return on Jan 14, 2026 and the link to dpd provided does not seem to work. Called dpd, who said to take this up with Sinead Keary. No response to emails, dm on instagram fron Sinead Keary. There is no number to call or chat option. They have no path for returning my item. Very frustrated and feel like I have a useless coat for 239£ which I can never wear.

Sineadkeary からの回答
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