Sivana レビュー 143

Love the softest bamboo tees! Want to get all the colors!

Items are described accurately. Fabrics and quality quite good. Size chart works. Prices reasonable.

I love the fabric, it’s so soft and hangs nicely. Lots of subtle color choices for someone that’s not very brave with color.

I love working with this company. Their clothes are beautifully made, the colors are wonderful, and the fabrics are luscious. While bamboo is an expensive fiber to work with, Sivana offers many opportunities to save with sales and bundles, their customer service is fantastic and their return service is seamless, quick and efficient. I will continue to be a repeat customer!

I've occasionally purchased items from Sivana over several years now. Quality of clothes and service is always top notch. I especially love the bamboo clothing. It feels super luxurious, surpassing that of other brands I have purchased.

The real deal. I am an online shopping skeptic when I see something on social media. Don’t hesitate. Great quality, fit and customer service.

Great quality, fast, responsive service.

Beautiful clothing! So soft and elegant, a rare combination.

Sivana is one of my most favorite brands. I have at least 6 tops and 1 pants. The material drapes over your body and is gorgeous. They feel is so soft and luxurious that you never want to wear anything else.

I’m such a fan of Sivana! Super soft and well made clothing, user friendly website. I am looking forward to adding more to my wardrobe!

I have purchased so many lovely tops from Sivana. The quality is always excellent & everything lasts, washes and dries beautifully.

I have ordered a few items from this company! When arrived I was very pleased with the quality and the softness of the fabric! I will continue to purchase further pieces for my wardrobe! This company was a good find!

Easy returns, fast shipping, well-made, elegant clothes.

Absolutely the softest fabric! The fit is perfect and the service was great. My two shirts were delivered much sooner than I expected. Going to buy some more!

Soft comfortable clothing that looks elegant. Travels beautifully, ,no wrinkles.

The clothing is beautifully made and the most comfortable pieces I own. If I had a suggestion it would be for more color options.

I love shopping with Sivana. I can aways expect quality and consistency. The clothes seem to get softer with every wash

My first order was for 4 items. Two were very oversized for me, large chest and skinny sleeves. One item fit great. The fourth item, a sleep shirt seemed large, I wasn't sure at first.
I set up a return for the two items (tee shirts) and I was emailed a return shipping label. Before I shipped them back I placed an order for the size down of the sleep dress so I could compare. I liked the smaller one. I submitted a return for it.
Since I had two labels for the three items, I emailed in advance to ask if I could ship everything in one package.
Some time went by. I apparently, randomly, used the label for the one item, the sleep dress. I got one email saying the label for the tees had expired. I got a second email confirmation they had received the sleep dress. I let well over a week go by, hoping I'd see a credit for all 3 items. There hasn't even been a credit for the item they acknowledged.

I began a series of emails today. First, "Lisa" replied they did not have record of the order number. (Also weird, I cannot pull record of my order number or account-the website says there is no account under
my email-although I have all emails they've sent me) Fortunately, I had not logged out of the account on my laptop which had a tab open to that order. I grabbed a screen shot. Then proceeded to navigate my account and took more shots. After I sent a picture of the order, they were able to locate record I had placed it. But they didn't have any record of their receipt of my package until I sent a screen shot an email from them to confirm they got it. That wasn't enough proof for them. I was asked to prove by the tracking number that they got it. I took a screenshot of the USPS tracking information saying it was delivered to an individual.
Lisa finally relented and said I'd get a refund for the sleep dress. She states that this family owned business can't track down who actually opened the package and can't verify the 2 tees were in it, she can't refund them. She said I could open another refund request. We all know I don't have the shirts. Also, they charge 8.00 if you return 2 packages from the same order. My refund will reflect that charge. They have to open a case to get that refunded when they have record I only sent one package.

Sivana's Customer Service was outstanding when helping me with expediting orders and applying discounts. I love Sivana's soft, natural fabrics, simple, solid colors and very comfortable fit. I've ordered Sivana's clothing for years - Perfect for life in Hawaii where I am from.