Sixfootoak レビュー 

Sixfootoak からの回答

2025年11月14日

Thank you so much for taking the time to share your experience - I'm really glad to hear your order arrived on time and the size was spot-on. That means a lot, especially when you were feeling a bit unsure because of other reviews.

About the paint splatter on the air bubble: that shouldn't have happened, and I appreciate you pointing it out. If you're able to send us a quick photo of the spot, we can review it with our warehouse team and make sure this doesn't happen again on future pairs.

We truly appreciate your honest feedback and the fact that you'd consider ordering again. If there's ever anything you want us to double-check or note for you next purchase, just let me know - I'm here to make sure every delivery feels right.

Sixfootoak からの回答

2025年11月14日

I'm really sorry you've been left waiting this long - going weeks without any update would make anyone feel uneasy, and I understand why this situation is raising red flags for you.

I want to reassure you that your order is absolutely in our system. Sometimes PayPal's notice arrives immediately, but the order confirmation email can get delayed or land in the spam/junk folder. If you haven't already, please take a quick look there - many customers find it hiding in that folder.

To get this sorted right now, could you please send me one of the following:
- your PayPal transaction ID, or
- the full name and email used when placing the order

Once I have that, I'll pull up your order directly and update you on its exact status so you're not left guessing.

Thank you for reaching out - I'm here to make sure you get clear answers and feel comfortable again.

Sixfootoak からの回答

2025年11月14日

I'm really sorry your experience left you feeling this upset - getting a pair that doesn't fit and then feeling unheard afterward would frustrate anyone, and I completely understand why you're disappointed.

I want you to know we take sizing concerns and authenticity questions seriously. Whenever a customer receives a pair that doesn't fit as expected, we always try to work directly with them to find a fair and workable solution, not leave them feeling stuck. The last thing we want is for you to feel like your trust was taken advantage of.

To make sure we understand exactly what happened with your order, could you share a few clear photos of the shoes - including the size tag inside, the side view, and the box label? This allows us to verify everything with our warehouse and review any quality or authenticity concerns properly.

Your feedback really matters, and I'd like the chance to look into this in detail for you. Whenever you're ready, just reply with the images - I'm here to help you get this sorted.

Sixfootoak からの回答

2025年11月14日

I'm really sorry this felt so alarming - when you place an order and the confirmation looks unfamiliar, and then you can't reach anyone right away, it's completely natural to assume the worst. I hear your frustration loud and clear.

I want to take a closer look at your order and see exactly what happened with you cancellation request. To do that, could you please send me one of the following:
- your order number.
- your PayPal/transaction ID, or
- the name and email used at checkout

Once I have that, I can pull up your order directly, verify the status, and make sure you get clear answers without any more guessing or stress.

Thank you for reaching out - I'm here to help you get clarity on this right away.

Sixfootoak からの回答

2025年11月14日

I'm really sorry you had such a worrying experience - getting a fraud alert right after placing an order would unsettle anyone, and I completely understand why this feels suspicious from your side.

I want to help you sort out what actually happened with the payment and the order details so you're not left with unanswered questions. To look into this properly, could you please send me one of the following:
- your transaction ID, or
- teh full name and email you used at checkout.

Once I have that, I can check your order directly, confirm the payment details, and make sure you get clear, accurate information - no guessing, no confusion.

Thank you for sharing your concerns - I'm here to help you get clarity and make sure you know exactly where things stand.

Sixfootoak からの回答

2025年11月14日

I'm really sorry you've been waiting this long - two and a half months without receiving your order would frustrate absolutely anyone, and you're right to feel upset about it. That's far from the experience we want anyone to have.

I want to look into this right away so we can see exactly where your order stands and why the timeline kept getting pushed. To do that, could you please send me one of the following:
- your order number
- your tracking number, or
- the name and email used at checkout

As soon as I have that, I'll check the status directly with our logistics team and make sure you get a clear, honest update - not another vague delay.

Thank you for reaching out, and again, I'm truly sorry for how long this has dragged on. I'm here to get this sorted for you.

Sixfootoak からの回答

2025年11月15日

I'm really sorry your experience turned out this way - when you spend good money on a pair you've been looking forward to, only to receive something that doesn't fit and doesn't match the color you expected, it's incredibly frustrating. I hear you, and you shouldn't feel ignored or stuck.

Thank you for already sending photos - those are important, and I want to take a closer look at the sizing and color differences you mentioned. If you can resend the images here, I'll review everything directly our warehouse team so we can understand exactly what went wrong and give you a clear, responsible solution.

We truly don't want you left with a pair you can't wear. Once I have the photos, I'll go through the details step-by-step with you so we can sort this out properly.

I'm here and ready to help you - just reply with the pictures whenever you can.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you've been left feeling ignored - that's not the experience we want for anyone, and I understand why you're upset when you haven't received your order or any clear update.

Let's sort this out together right now. To check the status of your shipment and see what's going on, could you please send me one of the following:
- your order number,
- your tracking number, or
- the name and email used at checkout.

Once I have that, I'll look up your order directly and get you a clear, honest update so you're not stuck waiting or guessing anymore.

Thank you for reaching out - I'm here to help you get answers.

Sixfootoak からの回答

2025年11月15日

I hear your frustration, and I'm really sorry you've had an experience that made you feel this way. I don't want you to be left with doubts or unanswered questions - let's take a moment to look into what happened so you can get a clear picture of your order status.

If you're open to it, please share one of the following:
- your order number
- your tracking number, or
- the name and email you used when placing the order.

With that information, I can check everything directly and give you a straightforward update so you know exactly where things stand.

I'm here to help you get clarity, not to leave you feeling uncertain.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you had to open a box and find a pair that raised so many red flags for you - especially when you know exactly how an authentic Kobe 8 should look and feel. Glue marks, misaligned logos, stitching issues... none of that should be happening, and I completely understand why you're upset.

I want to take this seriously and review everything properly with our warehouse team so we can understand exactly what went wrong. To do that, could you please send us a few clear photos of the specific issues you noticed?

If possible, include:
- the areas with visible glue
- the logo alignment
- the outsole
- the stitching details
- the size tag inside and the box label

Once we have those images, we can investigate your case thoroughly and move forward with the next steps for you.

Thank you for letting us know - I'm here to help you get this sorted.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you've had such a disappointing experience - getting a pair that doesn't fit and then feeling like you're not being helped is incredibly frustrating, and I completely understand why you're upset.

I don't want you to fee stuck with a pair you can't wear. To look into this properly and make sure we address the sizing and authenticity concerns, could you please send us a few clear photos of the shoes you received?

If possible, include:
- the inside size tag.
- the side views of the shoes.
- the box label.
- any areas where you noticed quality issues.

Once I have those images, I can review everything with our warehouse team and guide you through the next steps so we can resolve this for you in a ay that feels fair and clear.

I'm here to help - just reply with the photos whenever you can.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you're still waiting - not receiving your shoes on time is incredibly frustrating, and I hear how fed up you are. You shouldn't be left guessing about where your order is.

Let's sort this out together so you can get a clear answer.

Could you please send me one of the following:
- your order number
- your tracking number, or
- the name and email you used at checkout

Once I have that, I'll check the status directly and update you right away so you know exactly what's going on with your shipment.

I'm here to help you get answers - you don't have to deal with this on your own.

Sixfootoak からの回答

2025年11月15日

I'm really sorry this whole experience has felt so misleading and drawn-out - waiting weeks with no movement on a tracking number would frustrate absolutely anyone, and I completely understand why you feel like you're being given the runaround. You deserve clear, honest information about your order.

I want to check the exact status directly for you instead of giving you another vague update. To do that, could you please send me one of the following:
- your order number,
- your tracking number, or
- the name and email used at checkout.

Once I have that, I'll look it up immediately and tell you exactly where things stand - no excuses, no confusion. Sometimes a tracking label can sit in "created" status for longer than it should if the carrier doesn't scan it properly, and sometimes the shipment gets held before entering the system. But I don't want to guess - I want to verify your specific case.

Thank you for reaching out again despite how frustrated you are. I'm here to get you a clear answer.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you had to deal with this - getting the wrong size, then feeling like you can't reach anyone for real help, would frustrate anyone. And you're absolutely right to expect clear support, especially when the mistake wasn't yours.

I want to take a closer look at what happened so we can get this sorted properly. Could you please send me a few clear photos of:
- the inside tag of the shoes you received.
- the box label
- a side view of the shoes themselves

Once I have those images, I can verify exactly where the sizing error happened and follow up with our warehouse team o move this forward for you the right way.

You shouldn't be left with a pair you can't use - I'm here to help you get this resolved.

Sixfootoak からの回答

2025年11月15日

I'm really sorry you had this kind of experience - opening a box and immediately noticing things that don't look right is incredibly disappointing, and I completely understand why you feel misled. When details like the leather, tongue, or swoosh seem off, it breaks your trust right away, and I truly hear your frustration.

To look into this properly for you, I'd like to review the pair you received in detail. Could you please send us a few clear photos of the areas that concerned you?

If possible, include:
- the side view with the swoosh
- the tongue and stitching
- any labels or tags
- the box label

These images will help us verify exactly what happened and allow our warehouse team to check for inconsistencies on their end.

I know this wasn't the experience you expected, and I'm here to help you get clarity and move things forward once we can review the photos.

Sixfootoak からの回答

2025年11月16日

That's really great to hear - thank you so much for sharing your experience! I'm glad both pairs passed your legit check and that you're happy with them. Hearing that from someone who was skeptical at first means a lot.

And I love the idea of an app - I'll definitely pass that suggestion along to our team. It would make things easier for everyone.

Whenever you're ready for your next pair, I'm here to help.

Sixfootoak からの回答

2025年11月16日

Thank you so much for sharing that - it's really great to hear your order arrived even faster than expected and that everything felt smooth for you. We love knowing the experience made a good impression.

If you ever need help with another pair or have a question before ordering again, I'm always here for you.

Sixfootoak からの回答

2025年11月16日

That's wonderful to hear - I'm so glad you're loving your American flag shoes! It's always great when a pair feels just right the moment you get them.

If you ever need anything else or want help picking out your next favorite pair, I'm here whenever you need me. Enjoy your shoes!