Skins Monster レビュー 13

Skins Monster からの回答

2025年8月25日

Dear Naja,

We’re really sorry to hear about your experience. That’s not the level of quality or service we want for our players. Delays and mismatched skins are unacceptable, and we’d like the chance to make this right. Please reach out to our support team via support@skins.monster with your order details so we can review what went wrong and work on a proper solution. Your feedback is important to us, and we’ll use it to ensure this doesn’t happen again.

Skins Monster Team

Skins Monster からの回答

2025年8月25日

Dear Barbara,

Thanks for sharing your feedback with us. We’re sorry to hear the skin didn’t meet your expectations. Quality and detail are things we take seriously, and we don’t want you to feel let down. Please reach out to our support team with your order info—we’d be happy to take a closer look and see how we can make this right. Your input helps us improve our designs, and we appreciate you bringing this to our attention.

Skins Monster Team

Skins Monster からの回答

2025年8月25日

Dear Alexandre,

Thanks for giving us a try! We understand—sometimes it takes finding that one rare skin to make it worth it. We’re always adding new and unique options, so we hope you’ll check back and spot something that feels right for you.

Skins Monster Team

Skins Monster からの回答

2024年12月27日

Dear Otto,

Thank you for your feedback. We sincerely apologize for the delay in delivery and understand how disappointing it must have been not to use your new skin during the event. We’re reviewing what happened to prevent similar issues in the future and truly appreciate your patience.

If there’s anything we can do to make this right, please let us know.

Skins Monster

Skins Monster からの回答

2024年12月27日

Hello Randy,

Thank you for your feedback! We’re glad you find the site suitable for casual skins, but we understand that collectors seeking rarities may need more specialized options. Your input helps us identify areas for improvement, and we’ll explore ways to better cater to collectors in the future.

Skins Monster

Skins Monster からの回答

2024年12月27日

Thank you for your feedback. We’re sorry to hear that you found the platform’s interface difficult to navigate. Providing a seamless and enjoyable experience is important to us, and we’ll review your concerns to improve usability and make finding what you need faster and easier.

We appreciate you sharing your experience and value your input as we work to enhance our platform.

Skins Monster

Skins Monster からの回答

2024年9月11日

Hello Shaun.

Thank you for your review and feedback.
We're very sorry to hear what happened with your order.
We can see an investigation is currently open and customer service will be in contact as soon as we have an update on the investigation.

Kind Regards
Skins Monster