レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We Thank Ben of Skyhikes for spending most of his day to change our flights with JetBlue which he originally made on our behalf back in March. He showed once again his professionalism and dedication i... もっと見る

企業が回答しました

5つ星のうち5の評価

Max was wonderfully helpful. He was easy to communicate with and I felt understood. Traveling can be so stressful but his cheery disposition made me feel better about having shell out a "confirmation... もっと見る

企業が回答しました

5つ星のうち5の評価

Your company and agents are during everything right. I recently had a death in the family. Neil assisted me with changing my flight plans. He was kind, considerate, very respectful, and most of all ex... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

You enjoy living like a king when you travel. We enjoy helping you find the best available flights. Backed by years of experience in the travel industry, we at SkyHikes believe that when flight booking process is easy, you will travel more. That's why we've got a user-friendly website like this. With the best possible technology, we have made SkyHikes one of the smartest websites with advanced filtration making your flight booking easy.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

318件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The representative was very helpful and kind n patient…

The representative was very helpful and a caring and kind. He help to me was excellent . I hope I always get a representative as caring n knowable as he was.

2023年1月19日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Rose,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

United Airlines Rep: BEN DAVID

BEN DAVID, Which United Airlines was excellent to work with, especially after the previous representatives, who had language issues and difficulty understanding, and helping with my request. This guy was quick, immediately understood the discrepancy and solved it. Thank you!

2023年1月18日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Fialkov,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Though, just to update you that we are not associated with United Airlines or with any other Airlines. Skyhikes is an Online Travel organisation who provides the services related to Flight Reservation. However, thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Thank you Alan Parker for being…

Thank you Alan Parker for being EXTREMELY PATIENT and gracious in helping me to resolve my seating and flight confirmation issues. Overall my experience with you was frustration FREE!

2023年1月15日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Jacques,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Without the help of Robin I would not…

Without the help of Robin I would not have had New Years with my family. Thank you .

2022年12月26日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Joanne,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Neil exceeded all af my expectations!

2023年1月14日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Tom,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

They helped me in moments to get my cat…

They helped me in moments to get my cat and child added to my flight 5 stars

2023年1月14日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Kinslayer,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Mia was very helpful in all ways with…

Mia was very helpful in all ways with re booking my flight.
Thank you

2023年1月11日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Donnie,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Excelente servicio

excelente servicio de Felix Lopez

2023年1月2日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Estimado Joy,

¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.

Gracias Y Saludos,
Equipo de Servicio al Cliente

5つ星のうち5の評価

I was treated like a King through this…

I was treated like a King through this server

2023年1月2日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Randall,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

I got good service with Mac and bought… am still waiting on my second email with airline confirmation. Pls send today

I got good service with Mac and bought my trip last Wed but still waiting on my second email with American airline confirmation. Pls s

2023年1月2日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Mary,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. We have notified to our sales team regarding the second email, they will do the needful within 24 hours, we appreciate your patience & thanks for your support!! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Very easy to talk too

2022年12月23日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Mary ,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち1の評価

Absolutely TERRIBLE COMPANY!!!

Absolutely TERRIBLE COMPANY!!!! They scam unsuspecting customers out of a lot of money and provide ZERO SERVICE!!!! GO DIRECTLY TO Airlines!!! Do NOT USE SKYHIKES!!!! Hi

2022年9月15日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear ED,

Thank you so much for taking the time to write to us, we’re sorry you’ve had this poor experience with Skyhikes. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about what specifically happened.

Please send us an email to support@skyhikes.com with passenger name, contact number for further investigation or may also call us at 855-882-0072 to speak with the Supervisor. We want to learn more about the situation and how we can make things right.

Kind Regards,
Customer Service Team

5つ星のうち1の評価

Mr. EDEN

Mr. Eden
caused frustration and hassles.today with the flights booked by him.. he  lied to us!!!  And it is not appreciated especially when we told him we had senior citizens flying on those bookings. .He stated call the day before flying and he would guarantee  personnel will be  sitting together . He also stated that Row C was second to last to  board and that the boarding went up to E. All  of the above  was  absolutely  lies. ROW C is the last to board and NO!  personnel flying are not sitting together.  Will Never book again with Mr. Eden or Sky Hike.

I belive it is now impossible to trust you for further bookings. And the rating Will definitely  change to very  poor. Will be calling you and  your supervisor

2022年12月21日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Marilyn,

We are sorry to hear about your disappointing experience with Skyhikes. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations.

We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our process and better serve our clients. We make it a point to be known for customer service, so this situation caught us off guard and we would like to know more about this situation. Please reach out to us at 1888-212-5077 or you may send an email to support@skyhikes.com so that we can serve you in a better way and make you happy.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Call and spoke with Maverick about my…

Call and spoke with Maverick about my mobile check in not working and he was happily to assist me I'm always an alliegant flyer .

2022年12月17日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Yvonne,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Muy gentil

Muy gentil, eficaz, rapida solución al problema

2022年12月14日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Estimada Jacquelin,

¡Estamos increíblemente agradecidos de que se haya tomado el tiempo para dejarnos una reseña de cinco estrellas! Nos enorgullece saber que nuestros clientes están contentos con su experiencia a pesar de la situación. ¡Gracias por su apoyo, realmente lo apreciamos! Deseando verle de nuevo pronto.

Gracias Y Saludos,
Equipo de Servicio al Cliente

5つ星のうち5の評価

Ronnie was so very helpful.

2022年12月14日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Lori,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Eden is the best tech expert I have…

Edon is the best tech expert I have ever worked with from any company I have traveled with, he js thvery dilgent doing his work and does itvwith very much confidence so as not to make a customer nervous and not trusting what he does and knows all the tricks to yiur trade!!!! What an asset to yiur organization he is!!! Please please 🙏 reward him in any way you can he spent hours with me on the phone and went above and beyond EXCELLENT CUSTOMER SERVICE 👏 👌 😊 THANK YOU ONCE AGAIN EDEN

2022年12月12日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Ed Ventura,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち4の評価

EDEN HELP

Except for the time involved, the
Whole transaction was conducted by Eden who showed emphaty and willingness to accommodate to our requests and answered all pertinent question.

2022年12月4日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Abraham,

Thank you, for providing us with your valuable feedback about our services. We’re delighted to hear that you received friendly, attentive service from our employee! Customer satisfaction is our top priority and we assure your feedback will be delivered to the concerned team, so that we can deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for us.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Very good service and she’s really nice.

2022年12月3日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Naldenys,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

Very please with the assistance I…

Very please with the assistance I received . Quick and efficient.

2022年11月30日
自発的なレビュー
Skyhikes ロゴ

Skyhikes からの回答

Dear Tess,

We are incredibly grateful that you took the time out to leave us a 5-Star review! We take pride in knowing our customers are happy with their experience in spite of the situation. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon.

Kind Regards,
Customer Service Team

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