Skylight Frame レビュー 1,080

TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... もっと見る

5つ星のうち5の評価

The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... もっと見る

5つ星のうち5の評価

I do not often write reviews but the customer service we received from Skylight was beyond amazing. We had broken the frame and contacted customer service by email, expecting this to be a long drawn... もっと見る

5つ星のうち3の評価

Although helpful, I wouldnt say it is a great value for money. We have access to the tasks which you can create kids chores and tasks, but the rewards system that you would think accompanies the ch... もっと見る

企業が回答しました

企業情報

  1. 電子機器会社

当該企業による記述

Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

1080件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち2の評価

Very Poor Customer Service

My wife was given a Skylight from the family for her 70th birthday.
Although she is pleased with the device, when I set it up for her I made a mistake with setting the email address for everyone to send photos to.
I emailed Skylight on 20th February as you cannot reset this particular email yourself - Skylight have to do it for you.
No reply, so I followed up with another email on 26th February, and still no reply!
I wish my wife had been given a different make of frame as Skylight obviously don’t care about customer service.

2026年2月20日
自発的なレビュー
Skylight Frame ロゴ

Skylight Frame からの回答

Hi there, we’re sorry to hear this has been your experience, especially when this was meant to be a special birthday gift. We completely understand how frustrating it can be when you’re trying to make a simple change and don’t receive a response. Our team would be happy to help reset the Skylight email for you. Please reach out to us at vip@myskylight.com and include the email address associated with the frame so we can locate the account and get this resolved for you as quickly as possible!

5つ星のうち5の評価

It does so much

It does so much, organises our family, helps with meal planning, shows family photos. We start each day checking in with the calendar.

2026年2月9日
Skylight Frame ロゴ

Skylight Frame からの回答

Hi Claudia,

Thank you so much for sharing! It’s wonderful to hear how much the calendar is helping your family stay organized and connected. We really appreciate your feedback!

5つ星のうち1の評価

Supposed to be easy and seamless

Supposed to be easy and seamless. It’s not. Setup had lots of problems. Doesn’t easily transfer calendars from phone to skylight. Tried to transfer work calendar kept coming over with odd times. Contacted skylight help, it’s because my hours were approved in another state but I am in qld time and doesn’t convert. So calendar doesn’t really do what I want it to do.

2026年2月11日
Skylight Frame ロゴ

Skylight Frame からの回答

Hi there, we’re really sorry to hear setup hasn’t felt easy or seamless, especially with your work calendar not converting to your local time properly. That’s understandably frustrating! We’ll be reaching out to you directly to take another look at this and see what we can do to help. Looking forward to connecting.

5つ星のうち5の評価

I've had it for 1 month and so far it…

I've had it for 1 month and so far it has been amazing. After years of trying to do many different types of things to get routines done they have never held or worked. It has been a month and so far the kids are sticking to the skylight calendar routine mostly and doing their routines which is been absolutely amazing. I can't wait to get onto using the meal plan feature as hopefully that will also help a lot. It's great that they're always making updates and changes and advising of those through the skylight app easily to read. It is pricey, definitely, but it helps in many ways.

2026年2月23日
5つ星のうち2の評価

When I add events into the app

When I add events into the app, they do not show up in my view but can be seen by my wife on her phone.

2026年2月23日
Skylight Frame ロゴ

Skylight Frame からの回答

Hi there! Thank you for flagging this. That definitely shouldn’t be happening, and we understand how frustrating it is when events aren’t appearing as expected.

We’re going to reach out to you directly so we can take a closer look and get this sorted out as quickly as possible. Looking forward to connecting!

5つ星のうち5の評価

Organiser

Easy to use and a great organiser for the family now we all know whats happening when, a shared grocery list and the kids have a great chart for activities to complete

2026年2月23日
5つ星のうち5の評価

Love it

Love it. Device died, but has been replaced quickly. I'm very grateful as we have been a user for a year and it has bought our family a lot of joy (photos) and saved us a lot of angst keeping the kids up to date with what is happening (calendar). It might be good in future if the app could be used on our own devices in future. I'm playing with the tasks and routines at the moment and would be happy to give feedback on these features if Skylight cares. LOVE this whole thing for our family.

2026年2月21日
5つ星のうち3の評価

Would like more customisations

Would like more customisations, ability to create a home page with customisable widgets like some rivals of similar price.
Like its not Chinese owned Co. Like the look. Reasonable value for money.
App could be a simpler to use when it come to rewards and stars.

2026年2月19日
5つ星のうち5の評価

Fantastic product

Fantastic product, has been a huge help to organising the family. Weve connected the calenders with other wider family members so everyone is coordinated at last!

2025年12月16日
5つ星のうち5の評価

Love my skylight

Love my skylight! Less than a week in and feel a lesser mental load, increased productivity and kids who WANT to do chores! It's like my own little personal assistant and worth its weight in gold :)

2026年2月18日
5つ星のうち5の評価

We absolutely love our Skylight…

We absolutely love our Skylight Calendar. It has been a game changer for our family. My partner works shift work, so syncing our calendars in one place has made it much easier to keep up with his schedule.

Our two girls, 4 and 7, love the tasks, chores and rewards system. They happily tick off their morning and evening routines and can clearly see what they have left to do. Their favourite part is guessing which emoji will rain down after completing their daily tasks.

The recipe import feature from socials or websites is also incredibly convenient and has made meal planning simple.

It has been such a positive addition to our home and we recommend it to our friends all the time.

2026年2月17日
5つ星のうち5の評価

Fantastic customer service.

This is the best customer service I have ever experienced. I had an issue with the frame (my fault) , resolved within the hour. I cannot recommend enough. The product (calendar) is also great, really easy to use and si helpful in organising meals and events. Love it.

2026年2月9日

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