Having an encountered a problem with my usually excellent Skylight frame I reached out to the support team. The response was quick, pleasant and helpful. Various solutions were offered and tried, unfo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The skylight calendar is the best piece of tech I have ever brought. As a busy family having all of our information in 1 place is truly amazing, my favourite feature is side kick, screen grab an ema... もっと見る
I do not often write reviews but the customer service we received from Skylight was beyond amazing. We had broken the frame and contacted customer service by email, expecting this to be a long drawn... もっと見る
Although helpful, I wouldnt say it is a great value for money. We have access to the tasks which you can create kids chores and tasks, but the rewards system that you would think accompanies the ch... もっと見る
企業が回答しました
企業情報
当該企業による記述
Skylight is a touch-screen digital photo frame you can email photos to and they appear in seconds. Available in the US, UK, Canada, and Australia.
連絡先
101a Clay St, #144, 94111, San Francisco, 米国
- +1 415-233-6761
- info@skylightframe.com
- skylightframe.com
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great quality product,easy set up and…
Great quality product,easy set up and easy to use. It was bought as a gift so I wish it was possible to preload pictures without opening the box.
Loving the photo frame feature
Loving the photo frame feature. My kids are reminiscing over all their younger-year photos. The calendar is so useful. Now the whole family can see what’s on for the week/month etc. we haven’t started using the meal plan or rewards yet.
Love our skylight
Love our skylight. Kids love the tasks and keeps our busy household on track. I did have a bit of trouble with the app syncing and loading photos but got there in the end.
Wifi connection died after 2 years with no refund or reslove
I loved my skylight calendar and it was so great for my family until one day when it wouldn’t connect to the wifi. I contacted skylight and followed all of their suggestions to correct the issue, it was not resolved. I then contacted our Internet provider to see if there was any adjustments we could make to fix the connection, they assured me nothing had changed in their end. I am a neurodivergent mother with 2 children, one of which is also on the spectrum, this calendar was our lifeline for a functioning household and now we would need to find one that works with our wifi, so I requested a refund seeing as the calendar was an expensive purchase that lasted a little over 2 years. I was told there are no refunds after 120 days.
I and beyond angry and frustrated, it’s just not good enough to get only 2 years out of a calendar.
Absolutely love our Skyligh calendar
Absolutely love our Skyligh calendar - I finally feel like we're getting a handle on our family being organised. Actually life changing for our chaotic household!
Fantastic Customer Support!
This calendar has changed our world
This calendar has changed our world.
We have a child with autism and he has been so motivated as he can control his day by ticking off tasks easily. The nagging has stopped and all our children are motivated to do chores.
Our house is calm, organised and in control. So so so grateful and highly recommend.
回答に AI 支援を利用する場合があります詳細を表示
Although helpful
Although helpful, I wouldnt say it is a great value for money.
We have access to the tasks which you can create kids chores and tasks, but the rewards system that you would think accompanies the chore/task feature is available via subscription only.
If im paying 1.2k for a calender, which is 90% manual data entry, I shouldnt have to pay a subscription.
Long story short, spending so much money and having been told I need to spend $124 a year for access to the other 60% of the calendars features is a let down.

Skylight Frame からの回答
Wifi would not connect anymore
I had a problem with the skylight that was bought years ago and the customer service department was quick to assist, professional and competent. They did fix the issue in the end and I am up and running on a new version due to them. Great service!!!
Easy install
Easy install, had to take it on and off the wall mulitple times as l was mounting it inside the wall. Phone, PC or unit it is easy to setup and send photos.
This is a great purchase for our…
This is a great purchase for our family. So useful. I would highly recommend
Easy to set up and it is working well…
Easy to set up and it is working well for my elderly mother to keep track of visitors and appointments.
Great visual reminder
Needed the visual reminder to get things done. Love that it links with phone app
Received as a gift and it’s perfect
Received as a gift and it’s perfect. Love seeing the photos that are sent to me and love how easy it is to share with family and friends.
What an absolute game changer!
What an absolute game changer!! If you have spicey children I highly recommend this! My non verbal autistic daughter is thriving during morning and night routine now 🙏🏻
Has made life a lot easier
Has made life a lot easier. Very intuitive and easy to use. Helps plan calendars and events. Great for organising life with kids!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







