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Sky Plastics レビュヌ 433

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TrustScore 5段階評䟡の3.5

3.6

建材提䟛業者
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5぀星のうち1の評䟡

Like so many others (more than 50% of reviews being 1 star), I found the company quite abysmal. Having ordered (#0000757XXX) some drainage crates, geotextile and a cover, as my usual supplie... もっず芋る

5぀星のうち5の評䟡

It was reassuring to place an order with a company that delivers the goods, and do what they say! My experience with Sky Plastics has been 5* and I will most certainly return to them for further ord... もっず芋る

5぀星のうち5の評䟡

Dealing with Molly has been absolutely fantastic. Molly is extremely helpful, friendly and very knowledgable. Without Molly's help we would not have been able to make the correct purchases.

5぀星のうち5の評䟡

The guys at Sky Plastics were easy to deal with, delivered on time and at a good price so no complaints here and would definitely recommend. Ryan was very helpful with the delivery arrangement and f... もっず芋る

䌁業が回答したした

䌁業情報

  1. 建材提䟛業者

圓該䌁業による蚘述

Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.

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3.6

たあたあ

TrustScore 5段階評䟡の3.5

433件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 17に回答しおいたす

通垞48時間以内に回答

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5぀星のうち1の評䟡

Scam company avoid

Advertising items THEY DO NOT HAVE IN STOCK!!! Waited 8 days for a next day delivery and NOTHING!!! Rang them to be told they don't know if/when in stock. Reported to PayPal for full refund!!! Scam pathetic company you have been warned

2024幎5月19日
自発的なレビュヌ
5぀星のうち5の評䟡

Would recommend this company to


Would recommend this company to everyone, I rang to check regarding delivery timescales left a message & someone rang me back the same day.
Unfortunately when the delivery was made an item was missing but I emailed them & they promptly replied saying it was a courier issue & that the item would be delivered the best day & as they said it was.
Cannot recommend this company enough, reasonably priced products & excellent customer service
5 star

2024幎5月17日
自発的なレビュヌ
5぀星のうち1の評䟡

10 months still waiting for them to


10 months still waiting for them to deliver.

2023幎7月23日
自発的なレビュヌ
Sky Plastics ロゎ

Sky Plastics からの回答

Hello Luke,

I believe you have been in constant contact with a member of our customer service team. We delivered the majority of your order, and you were aware there were items to follow, which have now been despatched for you.

The team was waiting on you to confirm if you still needed the items, or if you would have preferred a refund.

We do apologise about the delay, and we do try and keep every customer up to date.

Kind Regards,

Sky Plastics

5぀星のうち4の評䟡

Initial contact slow but overall very good experience

Initial contact was a bit slow but after I raised my concern with them the response was good. I had a follow up call the next day and an email explaining what was happening next.
The reviews on trust pilot made me worried it was a scam after my purchase but they did fulfill my order.

Also the chap on the phone was friendly and helpful

2024幎4月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Withdrawal of a Negative Review

I had lodged in a negative review after a very unprofessional response from Victoria, whose Customer Service skills remain questionable. Somehow Ryan stepped in and I could not be happier to the degree of PERSONALISED service that was accorded to me which meant that my order was received in a timely fashion. When placing an order ask to speak to Ryan who definitely has management skills. Thank you Ryan and I hereby withdraw my earlier negative review.

2024幎4月24日
自発的なレビュヌ
5぀星のうち5の評䟡

GREAT COMPANY

Super helpful and prompt delivery, great customer service, due to an issue with the delivery company not Sky plastics, the item was re-sent and received next day. Couldn’t have been more helpful.
Will definitely be using again.

2024幎4月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Garden Drainage

Was very worried reading other reviews immediately after placing an order and contemplated cancelling, however speak as I find - communication excellent- decent price, fast delivery- no issues

2024幎4月24日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam company - avoid

Same story as all the other reviews: placed order, no communication, out of stock, protracted process to extract a refund by opening a case with PayPal. Hopefully, unlike me, you're reading this before placing an order. STOP - THIS COMPANY IS A SCAM

2024幎2月16日
自発的なレビュヌ
Sky Plastics ロゎ

Sky Plastics からの回答

Hi Simon, Thank you for your feedback. We can only apologise regarding your experience with us and the level of service. Unfortunately with stock we have experienced a few issues, however we can see you have been fully refunded. If you would like to contact us further, please contact sales@skyplastics.co.uk or our freephone number 0808 295 9911.

We can only apologise.

Kind Regards,

Sky Plastics

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