Like so many others (more than 50% of reviews being 1 star), I found the company quite abysmal. Having ordered (#0000757XXX) some drainage crates, geotextile and a cover, as my usual supplie... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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It was reassuring to place an order with a company that delivers the goods, and do what they say! My experience with Sky Plastics has been 5* and I will most certainly return to them for further ord... もっと見る
Dealing with Molly has been absolutely fantastic. Molly is extremely helpful, friendly and very knowledgable. Without Molly's help we would not have been able to make the correct purchases.
The guys at Sky Plastics were easy to deal with, delivered on time and at a good price so no complaints here and would definitely recommend. Ryan was very helpful with the delivery arrangement and f... もっと見る
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企業情報
当該企業による記述
Sky Plastics is an established and reputable provider of construction plastics. Our range of stock is extensive; from surface and underground drainage to guttering and waste-pipe systems, and we aim to maintain high levels of stock at all times to meet customer demand. Our dedication and focus is to deliver quality products at reasonable prices, supported by an efficient and diligent workforce. Our team of experts, who have over 29 years’ experience combined, are available to advise and assist you with any queries. We pride ourselves on our customer service and quick turnaround times. We believe it is our determination to get your stock to you as quickly as possible that differentiates us from other companies. As an example, for a minimum order value, we will deliver 6-metre pipe to areas in and around the M25. For more information, please email sales@skyplastics.co.uk or call FREEPHONE 0808 295 9911 (Monday–Friday, 8am to 5pm). Sky Plastics always welcome feedback from our customers and, whilst we always use all reasonable endeavours to ensure that your experience as a customer of ours is a positive one, we nevertheless want to hear from you if you have any comments, suggestions, or cause for complaint.
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 17%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Product delivered on time and you can…
Product delivered on time and you can communicate with the company
Good products
Good products, good price, good customer service (one item was damaged on route & was replaced and delivered promptly).
Placed order
Placed order, when trached order was shown as dispatched but was still at warehouse, contacted Molly who sorted issue promptly, goods were recieved the next day. Ist class service from a person who went above and beyond, 5 star
Great service
Website easy to use, efficient service, informed via email of what was happening and when etc
Good Service
Good Service
I got exactly what I asked for and delivery time suited my time line.
All of the products that I required were in stock.
Spot on
Found sky plastics when looking for 6” drainage couldn’t believe the price difference from my local merchants to them! I checked them out on Trustpilot to see they were legit there reviews weren’t great but took the gamble ordered on a Wednesday and sure enough every thing was delivered on the Monday great service at a great price thought I’d check back on here to give them some credit
Sky plastics were great
Sky plastics were great. Great communication. Answered the phone every time I called. Molly was really helpful. Thank you!
The service you have given me as well…
The service you have given me as well your prices are the best I have ever received.
Thank you so much once again.
I will be recommending you to all my friends.
Will be buying again Excellent…
Will be buying again Excellent quality. Excellent price. Excellent service. Exceptionally well packed as well.
Thank you all involved
Ordered a few months ago a big thank you to Martine and Victoria, after a few health issues I’ve only just used the products brought in summer, had a few issues regarding my order firstly ordered incorrectly cancelled this order spoke to Victoria she got another member of staff to contact me to guide me with what I needed me and husband wasn’t sure what we needed as our products were very old the gentleman I spoke to was so helpful gave me all the products and a breakdown of price he even got a catalogue to look for me Victoria arranged a refund promptly, I then discovered a leak from ordering spoke to Martine who got my order out very quickly phoned sky plastics again to find out a bit more Martine had already sorted this with warehouse and Victoria gave me the tracking for their couriers and said it would be with me the next day I had my order by 10AM next day me and my husband was so overwhelmed our son wasn’t here at time of delivery as we wasn’t expecting it so early, I just want to say a big thank you to everyone involved as you saved us a big financial bill and a lot of extra stress I will recommend you whenever I can
Never answer the phone so impossible to…
Never answer the phone so impossible to get a refund. AVOID
5 stars all the way from me
5 stars all the way from me , placed my order with sky plastics on the Monday ,a quick phone call checking availability beforehand and all was in stock advised delivery would be on the Thursday and as part of the order was 4 meter pipe sections thought this was quite acceptable, then during the days waiting for my order I read the reviews and was beginning to regret my order. I rang up and spoke to Victoria who was both friendly and professional , she emailed me a tracking number and said the order would to be with Me today (Wednesday) sure enough my order arrived with DX couriers The order was complete absolutely no issues and products were of excellent quality, I have complete confidence in sky plastics in the firm and their products, it may be advisable to check stock levels with a quick phone call before placing order if you are concerned about the other reviews, I found the team at sky plastics friendly and helpful, I’ve now placed another order for the things I’ve forgotten in the first (as you do) , I think in this day and age people are far too quick to moan and whinge when when things go wrong, which is fair enough but to balance things up I think people need to leave reviews when things go right.
This is a genuine review from a genuine customer
I see SkyPlastics still get mixed…
I see SkyPlastics still get mixed reviews, although my experience with them has been very positive. After making a query I got a call to confirm whether some items I wanted were in stock. Luckily they were, and my order was dispatched and arrived very quickly. I would suggest contacting SkyPlastics if you have any questions before you order. Their prices are very competitive, and the items are all good quality. I have made a few orders from them and continue to recommend them, as I’m very happy with their services
Overall very poor communication
Overall very poor communication, they do not reply to emails or phone calls. They are cheap for a reason if you need any thing they sell in a hurry, they can not deliver in the times stated and then charge you for the return postage costs when you can’t wait any longer for the products. Avoid at all costs and pay a bit extra from a reputable supplier instead.
Ordered on Monday get on Friday
Ordered on Monday get on Friday. All item arrived as ordered no one missing. Very good price
Terrible service
Terrible service. I was promised a delivery for the following week Monday, Tuesday at the latest. On the Wednesday I called 4 times and still don’t know if the order is coming or not so we have requested a refund as we can’t wait. Hopefully Sky are better at refunds than delivery.
very slow customer service
ordered around £200 of materials, told they were in stock. Then told it would take over 6 weeks to get them so cancelled the order. Having chased the refund twice it still took over a month to be processed. If i hadn't had chased who knows how long it would have taken
Extortionate Price Od Delivery
I ordered 3 items of 32mm pipe and fittings. Total cost including delivery (£23.94) from Leighton Buzzard to Nuneaton, was £31.06. Admittedly whilst two of the items were very small, the length of pipe was 3 metres. I then went to order 2 other very small fittings (hardly weighing anything !). They want yet another £23.94, saying it was a standard charge ! ABSOLUTELY DISGRACEFUL PROFITEERING ! The cost of posting them via Royal Mail would have been probably around £4-5. THEY use a company calledDX Delivery Company ! I can't believe that they would charge that much !
Great company and cheapest around with great quality
Great company, and by far the cheapest!! I made an error with my order and got in contact with them and they dealt with it immediately and were really helpful. A special thank you to Victoria and Ryan.. many thanks again guys!!
Recently placed an order which had to…
Recently placed an order which had to be canceled. Contacted Vickie in sales for a refund, which was processed back to my PayPal. I will be purchasing with them again.
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