No problems with this order the mattresses are very comfy, they were a great price and delivered on time the lads that delivered them were very helpful and friendly.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Extremely good customer service. The adjustable beds are well made, easy to use & very comfortable, amazing value for money. Delivery, removal & install was perfect, they phoned with a delivery date... もっと見る
企業が回答しました
Great customer service. Good delivery Good quality bed. Assembly was good too but very expensive for something that took less than 20 minutes.
企業が回答しました
Excellent service from speaking with Andrea who helped with which bed and mattress to order, right the way through to delivery and installation. Kept informed of all aspects from ordering to deliver... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are Sleepkings, your premier destination for all things related to beds. As a leading UK retailer specializing in mattresses and beds, we've been serving customers since 2005, providing mattress and bed deliveries across the UK. Our primary concern is your quality of sleep, and we're committed to helping you achieve a better night's rest. With a vast selection of mattresses in our inventory, we offer swift delivery for most of our stock items, ensuring you find just what you need. Our focus is on delivering high-quality products directly to consumers, with significant cost savings and convenience. We recognize that buying online, especially from an unfamiliar source, can be intimidating for many individuals. If you have any uncertainties, please don't hesitate to reach out to us through our live chat, telephone, or email support. Our dedicated team is readily available to assist you. If you prefer an in-person shopping experience, visit our store! That's right, you can personally explore and choose your ideal bed or mattress. Our knowledgeable and friendly sleep experts are always delighted to guide you on your path to a more restful night's sleep. Why not pay us a visit? You can find our showroom at 50 Dewsbury Road, Ossett, WF5 9NQ. We look forward to welcoming you! For inquiries, you can contact us at: Email: info@sleepkings.co.uk Phone: 01924 265483 Operating Hours: Mon-Fri: 9:00 AM - 4:00 PM Sat: 9:00 AM - 1:00 PM Sun: By Appointment Only
連絡先
50 Dewsbury Road, WF5 9NQ, Ossett, 英国
- 01924 265483
- info@sleepkings.co.uk
- sleepkings.co.uk
4.6
優良
663件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Item delivered within the timescale
Item delivered within the timescale. Delivery driver was genuinely helpful and pleasant.
2026年3月20日
Really quick turnaround from ordering…
Really quick turnaround from ordering to delivery and the delivery team was first class really efficient
2026年3月18日
Stair Lift
We had a stair lift and everything was done to perfection they were able to manoeuvre past everything excellent quick service and kept up to date on delivery
2026年3月11日
Sleepkings からの回答
Thank you for your great review.
We’re really pleased to hear everything went smoothly and that the team were able to complete the installation perfectly. It’s good to know the service was quick and that you were kept updated throughout the delivery process.
We truly appreciate your feedback and thank you for choosing us.
Lucky!
I had a delivery slot of between 6pm and 9pm on Saturday night, I knew we would be out from 7 pm, so I declined the slot, and told a woman who rang that it was not suitable, expecting another call to rearrange.
The mattress turned up at 6.30pm totally unexpected, luckily we were still in to accept it!
2026年3月10日
Sleepkings からの回答
Thank you for your review.
We’re sorry for the confusion with the delivery time. This should have been rearranged after you advised that the slot was not suitable, so we understand the frustration. We’re glad you were still in to receive the mattress, but we appreciate that this could have easily caused inconvenience.
Your feedback is important and will be passed on to the delivery team to help improve communication for future deliveries. Thank you for bringing this to our attention.
Fantastic and very professional service…
Fantastic and very professional service
The chaps who installed everything were very courteous and polite. They installed everything perfectly and cleared all packaging leaving the house spotless.
The bed itself is perfect.
Would definitely recommend
2026年3月3日
Sleepkings からの回答
Thank you for your wonderful review.
We’re really pleased to hear you were happy with the service from start to finish. It’s great to know the delivery and installation team were polite, professional, and left everything clean and tidy.
We’re also glad you’re happy with the bed, and we truly appreciate your recommendation. Thank you for choosing Sleepkings.
Sleepkings からの回答
Thank you for your review.
We’re glad to hear you were happy with the quick delivery. We appreciate your support and hope you enjoy your purchase.
Better out there
Brought the rest well package(bed , mattress, headboard) not over impressed for price very basic, although does look nice!
Delivery shocking do not pick the 6-9pm slot as they delivery all over country and have loads to deliver so your time slot keeps getting pushed back my 1st delivery was estimated for 10pm then they cancelled, they faffed around to redeliver, although the guys that came on 2nd delivery are friendly, set up bed took all rubbish but then I did pay £80 for that
Don't pay £80 for bed collection your council will collect bed and mattress for half the price
All in all not impressed, you pay for what you get i guess
2026年3月5日
自発的なレビュー
Sleepkings からの回答
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t fully meet your expectations.
Delivery delays can sometimes occur due to traffic, route changes, or earlier deliveries taking longer than planned, especially with evening delivery slots covering large areas. We do apologise for the inconvenience caused with the change to your original delivery time and the need to rearrange.
We're pleased to hear that the delivery team on the second visit were friendly, set up the bed for you, and removed the packaging. Your comments regarding the bed package and collection service are also appreciated, and we will take this feedback on board as we are always looking for ways to improve our service and value for customers.
Thank you again for your feedback.
Absolutely brilliant customer service…
Absolutely brilliant customer service Amy was really helpful on the telephone. On visiting the warehouse and choosing a bed for my mother Raz was very caring and respectful. The 2 delivery drivers went above and beyond taking 2 flights of stairs as well as the lift. Overall I would highly recommend. My mother Absolutely loves the recliner bed.
2026年2月24日
自発的なレビュー
Sleepkings からの回答
Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with our team.
Amy will be very pleased to know that her help over the phone made a difference, and it's great to hear that Raz made your visit to the warehouse comfortable and welcoming while helping you choose the right bed for your mother. We're also glad our delivery team went the extra mile to get everything set up.
Most importantly, we're so happy to hear that your mother loves her recliner bed. Thank you for your recommendation and for choosing SleepKings!
Adjustable bed
Five stars for Sleepkings for prompt delivery and a lovely bed. The young men who delivered it were wonderful.
2026年2月26日
Sleepkings からの回答
Thank you for the five-star review! We're delighted to hear that you’re happy with your adjustable bed and that the delivery was prompt. It’s also great to know our delivery team made such a positive impression.
We really appreciate your support and hope you enjoy your new bed for many years to come. Thank you for choosing SleepKings!
Great Service ALL round
Ordered an electric bed on Monday and was delivered Friday.
The beds are are great and no issues.
The delivery chaps were excellent took away the old bed and mattress and swiftly assembled the new beds and checked all.
Sadly the head boards didn’t fit so will need to be replaced for the correct size.
2026年2月27日
自発的なレビュー
Sleepkings からの回答
Thank you for your great review, Hitesh! We're really pleased to hear that you were happy with the service, quick delivery, and that the delivery team took good care of removing the old bed and setting up the new one for you.
We're also glad to hear you're enjoying the electric beds. We do apologise about the headboards not fitting correctly, and our team will be happy to help arrange the correct size for you as quickly as possible.
Thank you again for your feedback and for choosing SleepKings!
Happy customer
From the moment I ordered the bed until it arrived I was kept informed every step of the way from the order details and the delivery status. The delivery was very fast and came in a few days. I'm very pleased with the bed it's exactly as described I would definitely order from here again
2026年2月20日
Sleepkings からの回答
Thank you so much for your wonderful review! We're delighted to hear that you were kept informed throughout the whole process and that your bed arrived quickly. It's great to know that you're pleased with the quality and that it was exactly as described.
We really appreciate your support and are so glad you had a positive experience with SleepKings. We look forward to serving you again in the future!
Absolutely great performance
Absolutely great performance. Everything was outstanding from ordering to delivery. A1 delivered on time put bed into bedroom fixed together. Removed my other bed. Cleaned away all packaging 5* to all concerned.
2026年2月16日
Sleepkings からの回答
Hi Kathleen
Thank you so much for your amazing review!
We’re absolutely delighted to hear that everything was outstanding from ordering right through to delivery. It’s fantastic to know the team delivered on time, set everything up for you, removed your old bed and left everything clean and tidy — that’s exactly the level of service we aim to provide at Sleep Kings.
Your 5★ feedback truly means a lot to us and to the delivery team as well.
Thank you again for choosing Sleep Kings — we hope you enjoy many comfortable nights ahead!
Kind regards,
The Sleep Kings Team
Bought a replacement mattress for our…
Bought a replacement mattress for our adjustable bed and delivered quickly. Will be ordering another now for other side. Quite happy with it and glad it was packed well as left on doorstep by Parcel Force in pouring rain. Not Sleep Kings fault though.
2026年2月12日
Sleepkings からの回答
Thank you so much for your lovely review
We’re really pleased to hear you’re happy with your replacement mattress and that it arrived quickly. It’s great to know it was well packaged and protected — especially with the weather we’ve been having!
We truly appreciate you coming back to order another one for the other side — that means a lot to us. Thank you for choosing SleepKings, and we look forward to serving you again soon
The swiftness of ordering and delivery…
The swiftness of ordering and delivery also the speed of putting together
2026年2月10日
Sleepkings からの回答
Thank you so much for your great review!
We’re really pleased to hear you were happy with how quick and smooth the ordering and delivery process was, as well as the speed of assembly. That’s exactly the kind of experience we aim to provide.
We truly appreciate your feedback and thank you for choosing SleepKings!
Fast delivery and really amazing pillow…
Fast delivery and really amazing pillow ! (Got the latex one)
2026年2月9日
Sleepkings からの回答
Thank you so much for your lovely review!
We’re delighted to hear your pillow arrived quickly and that you’re loving the latex one — it’s a fantastic choice for comfort and support!
Your feedback means a lot to us at SleepKings, and we’re so pleased you’re happy with your purchase. Sweet dreams!
Great people who put bex together were…
Great people who put bex together were here when they said they were going to arrive perfect company and staff whome i ordered from would recomend you thanks for good service.
2026年1月19日
自発的なレビュー
Sleepkings からの回答
Thank you for your feedback.
We’re really pleased to hear that the team arrived on time and that everything was put together as expected. It’s great to know you were happy with the service and the people you dealt with from start to finish.
Thank you for recommending us, and for choosing SleepKings. We truly appreciate your support.
Sleepkings made my purchase so easy
Sleepkings made my purchase so easy. They kept me upto date every step of the way. I got the bed within 4 days and that was to Scotland. The people that put the bed together were very good and quick and understood my unusual situation.
2026年1月28日
Sleepkings からの回答
Thank you very much for your kind review.
We’re delighted to hear that your purchase was smooth from start to finish and that you were kept informed throughout the process. Delivering to Scotland within 4 days and meeting your expectations is something we’re really proud of.
It’s also great to know our delivery and assembly team were efficient, understanding, and helpful in your situation. We’ll be sure to pass your feedback on to them.
Thank you for choosing SleepKings and for taking the time to share your experience.
Arrived a bit before time and straight…
Arrived a bit before time and straight into bedroom put bed together and took all packaging away with them . Nice job
2026年1月27日
Sleepkings からの回答
Thank you for your review.
We’re glad to hear the team arrived early, set everything up smoothly, and removed all the packaging for you. It’s great to know you were happy with the service provided.
Thank you for choosing SleepKings and for sharing your experience.
I needed a bed urgently for my elderly…
I needed a bed urgently for my elderly father and they managed to deliver to Essex the next day .
The very helpful lady spoke to (sorry I’ve forgotten the name )told me that the bed can be returned but not the mattress which is fair enough
2026年1月20日
自発的なレビュー
Sleepkings からの回答
Thank you for taking the time to leave this review.
We’re really pleased we could help by arranging next-day delivery to Essex when the bed was urgently needed. It’s also good to hear that our team explained the return policy clearly and helped you make an informed decision.
Thank you for choosing SleepKings, and we hope the bed brings your father comfort and support.
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