Sloty レビュー 

Played and won. Withdrew, money in bank the next morning. Lots of good slots easy to navigate website. Was very happy with first time playing this site.

Good customer service

Very frustrated and disappointed, this casino lay out is brilliant, customer service I believed was brilliant, however that is all until you try and withdraw some money from them.

I withdrew over £2000 from Sloty.com on the 31/10/2021, I appreciate there were some verification checks (which was a nightmare) that I had to do but this was completed and approved by 02/11/2021.

We are now on 09/11/2021 and still being told the withdrawal is being checked but nothing else, no response to any emails, live chat repeat the same scripts.

I just want my money and yet 10 days in since the withdrawals (7 from verification) I still have no sight of a withdrawal even being processed.

Terrible.

I’d be happy to turn this review around due to the exceptional staff, providing my withdrawal is now turned round in a timely manner as I cannot bring this to your attention any more than I already have.

Update 15/11 still nothing on here and told the same thing “still being processed” it has now been over 2 weeks since withdrawal request was sent.

Elvira is the best agent available on Sloty <3

Good and prompt service. Highly recommended.

Update 01.11.2021 they put my 2nd withdrawal as my balance so I have to requested again as I did , hopefully will not take again 2 weeks to be proceeded.
Hopefully

Absolutely horrible experience.
So I made 2 separate withdrawals. They was released and I receive only 1 into my bank . My second withdrawals was not deposited into my bank and I contacted them true live chat to find out what’s going on . Yesterday the guy tell me it’s being slightly delayed my transaction and to contact them if I don’t receive the money till Friday whitch is today . I contact them and he ask me to proof that money are not being deposited into my account via bank statement I streight away send him the bank statement and he see only 1 transaction is being paid and he reply to me that he will pass this to the relevant team who will look up this for me.
I say ok and he say he can’t promise how long will that take .

ABSOLUTELY UNBELIEVABLE CASINO !! I will not stop until I don’t get my money whitch I WIN .

Sloty is a fantastic casino but my most recent withdrawal experience was an absolute nightmare I was going backwards and forwards with the casino for two weeks trying to withdraw my winnings I won't go into details I still highly rate the casino but the most recent withdrawal experience cost it a five star review.

Nice smooth layout without the little annoying things (like chat button over the spin button).
Did have some small display issues on an Oppo find x3/Chome but worked flawlessly on s9+/chrome, find x3/brave. I think oppo and alphabet aren't playing nicely.
Super fast, no hassle payout ($5000 from my first or second deposit). Highly recommend.
Dave

I got freespins for free and really like it many time your sister casinos and here

I requested a withdrawal on 11th september .25 works days ago . At first i was advised it would take up to 21 days although website and gambling commision advise normally up to 3 days. When i got to 21 days and had exceeded timescale i contacted live chat and email to be given the same excuses .please wait patiently. Customer service is like talking to robots and they end chat before you have resolved anything. They dont answer emails and i believe this is a total scam as so many people are waiting for there refunds. Can anyone advise how i can speak to someone to get my money off them as disgusting service . Quick enough processing deposits thou .. mr sloty has send me two responses now saying they carnt locate my account which is strange as im in contact with them by email and live chat every day for the past month. Just feel like im been fobbed off time and time again . Mr sloty resolve this issue now. It is mrsloty casino

Well I've been intouch with ibas and my bank and both are unhappy w what they saying.ive done everything correct even sent old card new bank statements which show some payments made by them until it get above 100 pounds they stop n despite sending everything still hold my funds a case being opened with my bank and IBAS this was my enjoyment while being ill so hopefully il get a full claim back from all monies spent in last few months.

I waintimg for win 20 days and still is pending I will see when my win coming to me win date 18-9-21

Love the games and bonuses. I am verified but am still waiting for a withdraw-request I made 21st of June!

Ich habe heute 20€ eingezahlt und konnte über 6std. damit spielen, kam auf über 1000€ Gewinn den ich aber dank der Umsatzbedingungen nicht auszahlen lassen konnte… aber hatte für 20€ einen schönen Tag und 200€ hab ich jetzt noch zur Auszahlung geschickt…bin gespannt, die Bewertungen sind diesbezüglich nicht so gut…

*Update: Die Auszahlung habe ich abgebrochen und Sportwetten draus gemacht!

I made a withdrawal 6 days ago was asked to verify account all done was excepted account was verified. Then was told 72 hours for withdrawal. Keep getting same excuses
You account is being processed and reviewed, I’ve never had such a bad experience with a company. Starting to believe it all fake. I get the same answers and yet can get me a time line to how long it takes bearing in mind I’ve kept all my online chats and some agents said allow 72 hours!
Really rather upset and disappointed. I will review my stars if withdrawal is successful!!!!

Update
Reduced my star due to the fact it’s now been 9 days I still
Haven’t heard anything or received anything. Same old excuses when I contact them! Will be contacting the gambling commission!
Update 30/9 after over two week I finally received all money, 2 payments where processed but the 3rd failed due to bank details being wrong!!!!! Bearing in mind I requested all at the same time! Then had to send screen shot of my bank statement to prove bank details to then be told it didn’t show deposit which it did!!! Honestly I’ve never had such a nightmare to get winnings!!!! I won’t be playing again because it shouldn’t be so hard to collect winnings. The customer service chat contradicts itself time and time again! Shocking

Watch Out!
Scam casino. They love taking your money, but do not want to withdraw any winnings, even after verification.

3 star for now, if I have problems with stalling the verification process like on casino joy this will go down to 1 star, if I get the cash promptly I'll change it to 5 star

Changed to 4 star because of the quick response

Back to 3 star, not been verified yet after 2 days

Just received an email saying its paid, thank you for paying promptly

Average casino, good looking tho. Seems like there are some problems with withdrawals, I will not come back here...