Sloty レビュー 

197
•
TrustScore 5段階評価の2.5

2.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Supp... もっと見る

5つ星のうち1の評価

worst casino ever. uploaded my documents and im still waiting after 3 weeks for it to be verified, this casino is a SCAM do not USE they do not PAY you when you have WON, ive sent 4 emails and ive sti... もっと見る

企業が回答しました

5つ星のうち1の評価

Been trying to make a withdrawal since October 2021. It’s now July and they have finally managed to make the payment to me. Several poor chat experiences, blocked without reason once also (I self excl... もっと見る

企業が回答しました

企業情報

  1. カジノ

当該企業による記述

Sloty casino is an online casino dedicated to delivering an out of this world gaming experience where you will be kept on the edge of your seat, as you enjoy an exhilarating adventure above the clouds.


連絡先

  • Water Street, XBX 1301, Ta' Xbiex, マルタ

  • sloty.com

重要なお知らせ

2.5

期待以下

TrustScore 5段階評価の2.5

197件のレビュー

5つ星
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3つ星
2つ星
1つ星

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2.5

すべてのレビュー

(197)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

Update

Update: so it’s been 11 days now and still not withdrawal processed! Got told by live chat last night that it was meant to have been processed and for some reason didn’t get done and to contact again at 8am uk time the next morning. Well 8am this morning come so I contacted them to be told we’ve sent a message to the relevant department etc etc etc!! Same thing I’ve been told multiple times already yet still nothing done! Massive scam!!

Having seen your response the account has already been fully verified and a member of your team has spoken to me last week and told me the payment had already been sent for payment but never got processed!! Therefor this isn’t about carrying out check! It just needs to be actioned! I will be contacting the gaming commision and also updating all the gaming social media sites in a part off regarding this as it’s not acceptable!!

So after being told this morning that the withdrawal would be defo processed today low and behold it didn’t get processed!! Spoke to live chat and was told to contact yet again tomorrow!! My account already fully verified yet 2 weeks since making withdrawal and still no money paid out!!

Further update:
So yet again keep getting told bulls**t! Apparently the withdrawal was promised to be processed yesterday and never happened. Today it’s been sent to the higher department who apparently will process it ASAP!! Same excuses over and over! I will be taking legal action against this company as it’s theft!!

2021年8月22日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Dear Hayley,

Thank you for your review.

Understanding your frustration, please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated.

We have checked your account and the department will be getting back to you as soon as possible regarding the status of your account.

Thank you for your cooperation and if you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

Update 30/08/2021:

We would like to inform you that your withdrawal has been paid out on the 29/08/21 and the funds should reach your account within 3 to 5 working days depending on the speed of your bank.

Should you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

5つ星のうち1の評価

Wouldn't give them any stars

Wouldn't give them any stars, if it was an option. Worst casino ever. I won a good amount of money, but could not verify, either did they answer my emails. Took almost a month, and I spend and lost all of my winnings. It was so stressful and I couldn't handle it anymore. Stay away from this casino if you are smarter than me. I lost a lot of money here

2021年8月13日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hi Ingvild,

Thank you for contacting us, and we are sorry to hear that you experienced delays with your withdrawal request.

Understanding your frustration, please let us point out that as a regulated casino we are obliged to carry out all the necessary security checks on our players and their requests. Unfortunately, this can sometimes take a bit longer than anticipated, especially in times of high level of player contacts, and we would like to apologize for any inconvenience this has caused.

We can see that your withdrawals have been cancelled from your own before these could have been processed. For future reference we do kindly ask you to get in touch with our Support Team using the same email address you used to register your account with.

Should you have any questions, please do not hesitate to contact us, we would be more than happy to assist.

Kind regards,

Sloty Team

5つ星のうち4の評価

After a very rocky bad start I have…

After a very rocky bad start I have changed my mind! Really nice site and super fast withdrawals.

2021年8月10日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hi Peter,

Thank you for taking the time to leave us a review and we are pleased to hear you had a great experience on our site.

Should you have any queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

5つ星のうち5の評価

I requested a withdrawal yesterday and…

I requested a withdrawal yesterday and within an hour I got an email asking for verification documents so I sent docs last night and within an hour I was verified and today I've received payout ! can't get any better than that, thank you sloty casino x I'll be back soon

2021年7月30日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hi Sarah,

Thank you for your feedback and we are pleased to hear that you had a great experience with our site.

Should you have any further queries, please do not hesitate to contact us back.

Kind regards,

Sloty Team

5つ星のうち1の評価

Made 2 withdrawals 1st June (nearly 2…

Made 2 withdrawals 1st June (nearly 2 months ago!) sent off all my verifcation documents when requested.
Decided to self exclude so of course my account was now locked.
Have not seen a penny of either withdrawals, continously attempted to contact them with only the odd email claiming my case is with the relevant department now.
If anyone can check my user is Rfazza95, please can i get some sort of resolution and my funds released. It should never of taken this long to begin with.

2021年7月29日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hi Rio,

We have reviewed you account and we can confirm that your withdrawals are set to be released today 04/08.

We kindly ask you to allow 3-5 working days for the funds to reach your account.

Should you have any further queries, please don't hesitate to contact us back.

Kind regards,

Sloty Team

5つ星のうち1の評価

Leider kann ich auch nichts gutes über…

Leider kann ich auch nichts gutes über dieses Casino berichten warte jezz schon mehr als 1 Monat auf eine Überweisung dess Gewinns bis Dato wird er immernoch Bearbeitet. Hab auch dess öfteren den Support angeschrieben aber außer einen Standardsatz dass die Finanzabteilung nicht hinterher her hommen würde kam bei dem Kontakt nicht zustande. Für mich ist dieses Online Casino ,,Unseriös" und eine reine Geld Abzocke!!!!!

2021年7月27日
自発的なレビュー
5つ星のうち1の評価

Hab mir jetzt zur Aufgabe gemacht mal…

Hab mir jetzt zur Aufgabe gemacht mal die Casinos Unter die Lupe zu nehmen.
Und Mr Stolty soliden Namen in mr abzocki umändern.
Aber fangen wir mal von Anfang an an.
Den Bonus für Neukunden hab ich nicht genommen, er scheint mir unrealistisch die Bedingungen mit 400% Boni erfüllen zu können. Da sieht man eher wie das Geld runter gezogen wird.
Ich hab mit 15€ 260€ gewonnen, da sich aber am Gewinn einfach nix tun wollte hab ich ausgezahlt. Die Verifizierung lief problemlos, kennt man auch anders.
Aber das war’s dann auch… welcher idiot hat behauptet das die innerhalb von 48 std auszahlen und nuuuur bei Ausnahmen könnte es länger dauern.
Wenn es nach den geht 7-21 Tage 🤦‍♀️😂echt jetzt in heutiger Zeit wo eine Überweisung nur noch sek dauert!!!
Man bekommt immer und immer wieder den Standard Satz vorgelegt.
Zu den Spielen selbst…. Also nicht das die nur Steinzeit Überweisungen haben, die Spiele könnten auch mal langsam in Rente. Es sei denn natürlich man mag old school… also ich bin nach 5 min gelangweilt.
Der allgemeine Aufbau der Seite sagt mir persönlich, es wurde nur dafür da gemacht um Leute anzuziehen und um Geldwäsche zu machen.. Sind die auf Malta wohl nicht intelligent genug das so Geldwäsche nicht funktioniert.
Lass das Geld bloß bei euch und nicht in diesen Möchte gern Casino… die Chance zu verlieren besteht zu 100% Gewinn zu 0%… ich warte immer noch auf mein Gewinn…

2021年7月27日
自発的なレビュー
5つ星のうち1の評価

So I have a pending withdrawal since…

So I have a pending withdrawal since Friday, it is now day 5 an nothing. I have emailed I have chatted to a robot an tryed to call but they don't do calls any more. They have had got my vervication an that went well. What gets me is that ewallet is ment immediate payment, 5 days an still nothing. Very disappointed in this as I love sloty an alway have a flutter when I have spare money.
They really need to sort their communication.
Feel bad for bad review.

2021年7月15日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hello Beverly,

Kindly note that we reviewed your account and we confirm that your withdrawal has been paid out on the 20/07/2021.

If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino team

5つ星のうち1の評価

The website has disappeared with my 734…

The website has disappeared with my 734 winnings which I have been waiting since the 16th of June. They are joke they are quick to take deposit but delay in paying out despite saying fast payouts of 24-48 hours. Scam stay away. It’s the second scam they have done on my withdrawal

2021年7月10日
自発的なレビュー
5つ星のうち1の評価

Very very slow withdrawals

Says 24-48 hour processing time however when I questioned this they say that's the period for the system to accept the request. The actual processing time is 21 working days. Requested mine on 29th June so will see how long it takes them.
Edit: Received withdrawal today which is 8 days later. Don't think they're scamming people but just very slow withdrawals. When I first withdrew was in my account same day in less than 3 hours so maybe this is a technique they use in hope you deposit again with them

2021年7月1日
自発的なレビュー
5つ星のうち1の評価

Zahlt einen Gewinn von € 2000.- seit…

Zahlt einen Gewinn von € 2000.- seit über 2 Monaten nicht aus ! Gespräche geführt - nur Ausreden wegen Überlastung der Finanzabteilung ect. VORSICHT nichts einzahlen bei dem Casino!

2021年6月30日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hello Ed,

we hope you are well.

Please note that with the information provided couldn't locate your account on Sloty.com. Please provide us with more details to locate your account in order for us to review it and give you assistance with your request.

Regards,
Sloty Team

5つ星のうち5の評価

Total out of order this site … played…

Total out of order this site …my partner played few times won £700 so withdrew funds
5 days later still waiting when clearly say 72hrs for withdrawals
Fobbed off when speaking to someone on live chat
Then today his account was blocked saying He had self excluded? Which is not the case , as why would He do that if He was waiting for his withdrawal to pay out
I think this site just a scam but We will be taking it further

2021年6月11日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hi Tanya,

We are sorry to hear of this experience and in order to assist your partner further with his account, we kindly ask you to advise him to contact our support team.

We also advise your partner to check any emails that may have been sent to him with regards to an update on his account.

Should you have any further queries, please do not hesitate to contact us back.

Kind Regards,

Sloty Team

5つ星のうち1の評価

Absolute joke

Absolute joke. Deposited and won the jackpot of 22000. Ask for id and to upload documents and then oh wow what a suprise they block my account. What a bunch of time wasters. Do not know how they can get away with it.

2021年6月10日
5つ星のうち1の評価

21 days and still waiting for my…

21 days and still waiting for my withdrawal ☹️

2021年6月10日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hello Sandra,

please note that we reviewed your account and we can see that your withdrawal has been paid out on the 11/06/2021. If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino Team

5つ星のうち1の評価

So I recently joined sloty

So I recently joined sloty. First I won 300 and they sent it to my account no problems atall. I played again once I received my winnings a few days later and got lucky and won 2000 and the moment I hit withdraw they sent me a email stating to verify my self. So I'm trying to contact them but I can only speak to a bot which is pointless. I need to renew my photo id before I can send it to them but I need to know what else I can send rather then a utility bill? Feel like they pro long it so you lose your winnings as it says in there policy if you don't verify within 180 days they have the power to remove your winnings. So if it takes too long for my license to be renewed then I lose my winnings? Surely that's not right. I can't even speak to a real person at sloty to find out what else I can do. Its like if you win they will make it hard as possible for you to get your winnings but happily let you deposit. I know its not that much money but I would like to receive what I won fair and square, that's the whole reason we play isnt it?

2021年6月4日
自発的なレビュー
5つ星のうち1の評価

I am so dissatisfied with this site

I am so dissatisfied with this site. Requested a withdrawal 14 days ago and still waiting. Received an email 5 days ago saying I am top priority, thought it would be credited to my PayPal account, not so, am still waiting. Fingers crossed it will be transferred soon. Still waiting now 19 days for my withdrawal

2021年6月3日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Hello Sandra,

please note that we reviewed your account and we can see that your withdrawal has been paid out on the 11/06/2021. If you still have any queries related to your withdrawals or you need assistance, please do not hesitate to contact us.

Regards,
Sloty Casino Team

5つ星のうち3の評価

My documents have been pending review…

My documents have been pending review over a week now I have had no emails to tell me what’s happening I also have a pending withdrawal 1100 I have been a depositing customer can’t see whey I haven’t got my winnings yet I have sent all my documents through my account secission now they have selfexculed me say it will not effect me receiving my pending withdrawal so disappointing as am still waiting to hear

2021年5月23日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Dear Sowsan,

We have looked into your account and can see your withdrawal was paid out successfully on the 02/06/2021.

Should you have further queries, please do not hesitate to contact us.

Regards,
Sloty Team

5つ星のうち3の評価

Disappointed - but feeling less so.

Wish I'd read these reviews before joining Sloty and I wouldn't have joined. Made a few deposits and won £225 - there is a fee to pay on that, which fair enough but I've never had to pay a withdrawal fee before. The withdrawal was made a week ago but I haven't received it yet - never, ever had to wait so long. Only had one email from them to say the withdrawal was under review. Tried to upload iD documents in case that was the hold up but they weren't needed as I was verified. Uploaded them by email to cover all bases though! I'm really despairing that I'll never get the money now. UPDATE: After an apologetic email from Sloty I received £219.51 to my Paypal account today. Thank you. FURTHER UPDATE: After risking another deposit I cashed out when my winnings were £50 odd pounds. My money was in my Paypal account the following day. Thank you.

2021年5月20日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Dear Kathleen,

We are sorry to here you experienced some delays with us. We have a high volume of traffic which resulted in some delays.

Glad to hear your funds were received successfully. Should you have any queries, please do not hesitate to contact us.

Regards,
Sloty Team

5つ星のうち3の評価

Good looking site

Good looking site
Pain to get your account verified but they all are
Took over a week to get winnings but I got them
Good customer service with chat option
So overall not as bad as other people have made out.

2021年5月4日
自発的なレビュー
Sloty ロゴ

Sloty からの回答

Dear James,

Thank you for leaving us your review.

Should you have any queries, please do not hesitate to contact us.

Regards,
Sloty Team

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