Amazing service as always, excellent quality products. Super helpful, you can tell this is a small family run business as the attention to detail is unreal. Will be back for more.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely garments. But communication was really tricky, just didn’t hear back from emails when trying to exchange /return. Ended up posting back when was in republic, with handwritten note re exchang... もっと見る
The quality of these tights is well worth the money and the time (coming from Ireland to the USA) is well worth it!! Customer service was wonderful when I emailed some questions. Thank You Kat!
My son absolutely adores your waffle pajamas. He was so excited to receive new pairs after outgrowing his old set (that received 2.5 years of live and affection and still look fabulous). He immediatel... もっと見る
企業情報
当該企業による記述
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
連絡先
アイルランド
- slugsandsnails.ie
4.4
優良
238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Shorts set
We ordered the retro multi colored shorts sets. I already had it in regular and my son has it also. We both love them. We have 7 pairs of these between me with 3 and 4 between the boys. These wash beautifully , soften as they go and are so vibrant. We are a neurodiverse house and the two boys love these pj's. I always recommend them for snug and comfortable sleeps. The shorts set are my fav so far.
2024年6月27日
Slugs & Snails からの回答
Wowzers thank you Suzanne! We love to hear this!
Excellent quality & fast delivery
Super quick delivery and excellent quality. My 8 year old specifically requested Slugs & Snails because he loves the texture and comfort of these.
2024年6月27日
Slugs & Snails からの回答
We need to high five your little one for having AMAZING taste in clothes 😄
Fans for life here
Fans for life here. We love our new waffles sets. Bought the short sleeved neon & day glow ones. I found the sizing nice and generous. I love the contrast detail in the pockets and stitching. Buttons too. They wash great.
2024年6月26日
Slugs & Snails からの回答
Thank you Nadia!!! We are so glad you loved your waffles 😀
Happy Customer
My daughter already has the long sleeve version of this pyjamas and it is her favourite! She is delighted with this new short set. Perfect for the summer months. Excellent quality as always, wash well and maintain colour. Great customer service as usual.
2024年6月20日
Slugs & Snails からの回答
Thank you for your lovely review Kelly we are so happy to be keeping your little one warm and comfy!
Gorgeous comfortable top and pants set
Gorgeous comfortable top and pants set. Fast delivery. My daughter loves it, definitely going to buy in more colours.
2024年6月11日
Slugs & Snails からの回答
Thank you Caroline 😀
Slugs & Snails からの回答
Thank you Lara 😃
Slugs & Snails からの回答
Excellent customers too Sarah ☺️
No order and no reply
It has been more than a month and I have not received my order. Moreover, no one is replying my e-mails. In the end I managed to reach them by Facebook and it seems the parcel was with the local post.
I recovered my parcel and the products seem amazing. They are a bit bigger in size than expected, but the prints and the materials are gorgeous.
2024年3月3日
Slugs & Snails からの回答
Hi Maria, we are sorry you chose to leave this review. We had actually spoken to you before you left it, plus we had emailed you last week and also spoken with you via social media on Easter weekend. Your parcel is being held with your local post office - it was too large for your mailbox!! We informed you of this and asked you to contact your sorting office for collection. We can not access local post office depots unfortunately once the parcel hits your local network only you can access it for collection.
Slugs & Snails からの回答
Thank you so much Kelly 😍
I am so happy with my slugs and snails…
I am so happy with my slugs and snails clothes, they are super high-quality and excellent value. Love the designs for boys. The team are also the most friendly people, they expedited my order so it arrived in time for our birthday! Thank you S&S for caring!!!
2024年2月27日
Slugs & Snails からの回答
Happy to have helped James 😘
Still have not received order despite…
Still have not received order despite ordering it one month ago. Have tried contacting customer service but have not been given any response.
2024年2月26日
Slugs & Snails からの回答
Hi Lucy
Many thanks for your review, we are sorry that you chose to review shipping rather than our products. We have a really comprehensive shipping page that explains how we can offer free global shipping for orders but it means we use national mail services which are not as fast as couriers. We do offer the option to ship with courier if you want faster shipping but we can see you had standard delivery included for free. We love to be able to offer free global delivery which is almost unheard of with the cost of shipping these days, but it means that we have to hope our customers will be patient enough to wait for ground shipping. It’s been three weeks since your parcel dispatched which is the upper end for delivery from Ireland to Canada and of course it’s affected by weather and how fast your local shipping service is working.
We can not continue to offer free global delivery if people choose to not read the shipping guide and then leave us a bad review. This would be a real shame for everyone. Please do come back to us and leave a review on our products, we promise they are worth the wait. Also your parcel was shipped in a large holographic envelope, we ship in these because more often than not our parcels are too big for mail boxes and sadly postal workers seem to not always leave a note they have your delivery so when you need to ask them if you have a parcel being held, it’s very easy to spot!
Slugs & Snails からの回答
Thank you Sam 🥰
The product came as expected and the…
The product came as expected and the packaging was not damaged. My son was happy with the colours for his pyjamas.
2024年2月6日
Slugs & Snails からの回答
Thank you for sharing Lesley
I love them and seeing my kids in them
I love them and seeing my kids in them. There are our pyjamas for long house days, camping and when we are on the move.
2024年1月23日
Slugs & Snails からの回答
Thank you so much 😊
Slugs & Snails からの回答
Thank you Mandy
I'm 5'8" and super skinny so the large…
I'm 5'8" and super skinny so the large pants are a bit big to where I have to pull them up constantly, but I wanted the top to be a bit long and that fits perfectly.
2024年1月4日
Slugs & Snails からの回答
Hello Bailee thank you for your feedback, yes the large would be too loose if you are skinny but the medium would definitely be ok for your height so if you shop again pop us an email and we can make sure you get the right size 😀
Gorgeous warm soft thick ethical cotton…
Gorgeous warm soft thick ethical cotton PJs for my daughter and myself, we love them!
2023年12月15日
Slugs & Snails からの回答
😍
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