Terrible customer service and still no order after 12+ days. I’ve been waiting over 12 days for my order and have had no resolution. Slumblr told me the delivery failed because nobody was hom... もっと見る
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So after buying a bath pillow from my phone browser and having it not arrive on time (estimated arrival on May 19) I clicked on the tracking link from my work computer and got a warning from my comput... もっと見る
AWFUL! I wish I had read these reviews before I purchased. Slow delivery, beyond terrible customer service and the website is all lies. These are just cheap Chinese products dressed up to look prem... もっと見る
Terrible product, the return process listed is to contact customer support however have sent numerous emails and had no reply. Would not recommend this company!!!!
企業情報
当該企業による記述
At Slumblr, we believe that quality sleep is the foundation of a healthy and fulfilling life. Our Relief Pillow is expertly designed to provide unparalleled support and comfort, ensuring you wake up refreshed and pain-free. Experience the difference with Slumblr and transform your sleep for a better tomorrow.
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My fav pillow
I had my doubts because I have tried every pillow under the sun. I have issues with my neck and it can ruin my day with dizziness,feeling foggy. Had an MRI and it was clear. My B12 is s fine so the docs were stumped.One month and I wake up with no neck pain, dizziness is gone ,foggy is gone. Love this pillow.
I HAVE BOUGHT 2 OF THESE PILLOWS FOR MY…
I HAVE BOUGHT 2 OF THESE PILLOWS FOR MY FAMILY MEMBERS AND THEY LOVE THEY.
I found this pillow very uncomfortable…
I found this pillow very uncomfortable and made my neck pain worse. The company may offer a full refund if the pillow doesn’t suit, what they don’t tell you is you must return it to their warehouse in China, this would have cost £28 postage from the UK alternatively you can keep the pillowcase receive 35% refund. Either way I was out of pocket
Comfortable
Delivered in a fair amount of time. Very comfortable. Has taken a few nights to get used to. Would highly recommend.
Return policy is a sham
Return policy is a sham. You have to initiate via email that doesn’t work. Product made my neck worse
Stay away! 0 STARS
Slumblr sells cheap AliExpress-quality products at premium prices. No customer service at all. I’ve filed a lawsuit. Stay away!
Completely different pillow has arrived…
Completely different pillow has arrived with no room to rest your arm as a side sleeper as described. Total scam. Avoid.
Scam avoid if you can
Scam avoid if you can! I have the pillow like a week to get used to it well I had the worst sleeps ever my neck was hurting all the time especially when I woke up. That pillow is useless and I try to get back my money but they just ignored my email. Very disappointing would not recommend this scam company!!
I am really happy with this pillow
I am really happy with this pillow. I have disc damage in my neck and as result am woken up in the middle of the night with bad headaches, plus also in the morning. I decided to give this pillow a try as it is quite different from the others I have and have found that I am no longer getting any headaches associated with laying down. My only complaint is that they don’t make a smaller version that could reasonably fit in my suitcase. I highly recommend you give this pillow a try!
Don’t waste your money with this…
Don’t waste your money with this pillow. I have neck and shoulder pain, and was excited to see a pillow that supposedly would support my head to take weight off my shoulder. I didn’t get past one night of use. I had the most restless night, the pillow was hard and my neck and shoulder were the sorest that they’ve ever been the next day. My husband also has shoulder pain, so he tried the pillow and he didn’t even make it through the night before tossing it aside. They have a 60 day return but the item must be in its original packaging. It arrives so tightly bound that you have to cut the packaging to get it open. There goes the original packaging. The thing cost me over $100 so I am not happy. In the bin 🤬
Good product, good service, second purchase.
I have real problems with my posture and thought this pillow would help with my neck. I was a little unsure of ordering as I had only see an advert online.
I am very happy with my pillow. The shape is just right for my neck, very comfortable. My partner really liked my pillow so I ordered him one for his birthday. We are based in the UK and it can take around two weeks to arrive. I ordered on the 8th of March 2025 and it arrived on the 21st of March 2025.
From my shipping updates, I can see it goes from California to two places in China and then to the UK.
On my second order, my shipping told me it arrived in the UK and then went onto Australia? Which I was a bit confused about. Contacted the company to ask for an update but the following day the pillow had arrived. They had responded to my email letting me know there had been an error in the tracking.
I don’t normally leave a review but when I saw that some people had contacted the company with no response and some had smelly pillows?! I just wanted to leave a review to say that on the two occasions I have purchased a pillow and pillow case with this company I have been happy with my service and product.
0/5 stars
0/5 stars. Do not recommend. Wouldn't ask my worst enemy to sleep on this disgusting smelling pillow. Shape seemed cool, never would have imagined anyone would sell something you're supposed to put your face on that smells this bad. DO NOT BUY. They market via socials for impulse buys. Definitely an impulse buy for me. Big mistake.
Scam
If I could do a zero review, I would. Worst experience ever. It’s a total scam. Pillows stink and are very uncomfortable. Took forever to arrive, guaranteed a 60 day return, when I finally got a ahold of someone, I was told I could ship back to china on my own cost, or keep the pillows and get a 35 percent refund. I have not recieved a cent of my 145 dollars that I Spent on absolute garbage. These pillows are not even donation worthy! Buyer beware
Cobio and Slumbir are the same company…
Cobio and Slumbir are the same company selling the same flat chemical smelling pillow. Buyers beware! Junk Junk and Junk!!! Stay away from these China scammers, you will not get a refund! They lost your money gambling long ago. I'm out 200 dollars! Again, please 🙏 stay away from these companies 🙏!!!!
Terrible
Terrible. Shipping took almost a month…to receive a rock hard pillow that is unusable..they won’t reply to my emails either. Scam!!
Pillow is not as advertised
Pillow is not as advertised, much poorer quality than the marketing and promotion campaign would suggest. Pillow is not as deep as it looks, awful chemical smell on opening the product, cheap materials, low quality item.
Poor customer service
Poor customer service, 60 night trial is a rip off as they will deduct the initial shipping costs and then you have to pay return shipping costs, which leaves you 75% out of pocket….
Do not buy this products
Do not buy this products! They are a big rip off! I bought two pillows four weeks ago. They are paper thin, they slide all over the bed they are just awful. I contacted Slumblr and they said they would only give me 35% of my money back. They would only give me a full refund if I paid the postage and returned them. (Which would cost 70% of the pillows price) Total rip off! Bad product and bad company!
Horrible experience with this company
Horrible experience with this company.
Customer service is absolutely terrible.
Do not order from this company
The pillow is not very high quality
The pillow is not very high quality. It feels like polyester styrofoam. When I went to return it they didn’t refund it as they say they do. You have to mail it back at your expense to china or get a half refund which I went for. Do not recommend.
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