Smartphoto レビュー 

271
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... もっと見る

企業が回答しました


企業情報

  1. 写真撮影サービス

当該企業による記述

Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.

Smartphoto advantages:

当該企業による記述

Our goal: 100% customer satisfaction guarantee on our products
If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
smartbonus on all purchases
Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
smartservice - let us help you
Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

271件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(271)

過去12か月のレビュー数: 51件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great photos

Great photos, very prompt dispatch and very competitive pricing.I will return.

2023年10月4日
Smartphoto ロゴ

Smartphoto からの回答

Hi C.Lovern

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Was better I thought can't wait give my…

Was better I thought can't wait give my mates 30th

2023年9月18日
Smartphoto ロゴ

Smartphoto からの回答

Hi Adam

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Lovely pictures

2023年9月13日
Smartphoto ロゴ

Smartphoto からの回答

Hi Abi,

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Great product

Great Quality Polaroid prints for an even better price point, would recommend

2023年9月5日
Smartphoto ロゴ

Smartphoto からの回答

Hi Shaun,

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Fantastic easy service to use with…

Fantastic easy service to use with prompt delivery

2023年8月30日
Smartphoto ロゴ

Smartphoto からの回答

Hi Niamh

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Better than I expected

Better than I expected, great price, and got a second one, tx

2023年8月30日
Smartphoto ロゴ

Smartphoto からの回答

Hi Rosemary

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab@smartphoto

5つ星のうち5の評価

photos slayed

2023年8月15日
Smartphoto ロゴ

Smartphoto からの回答

Hi Maeve

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価

Got a personalised bookmark for my…

Got a personalised bookmark for my niece. It’s lovely, she loves it

2023年7月24日
Smartphoto ロゴ

Smartphoto からの回答

Hi Noeleen

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち5の評価
Smartphoto ロゴ

Smartphoto からの回答

Hi Richie

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards

Zeinab @smartphoto

5つ星のうち1の評価
Smartphoto ロゴ

Smartphoto からの回答

Hello,
Thank you for your feedback!
How sad to hear that your order did not arrive on time, we are truly sorry for that. But we hope you will be satisfied with the product when it arrives.
I wish you a nice day
Warm greetings,
Mia @smartphoto

5つ星のうち5の評価

Perfect 3 panel Triptych canvas

Love my 3 panel Triptych canvas
Perfect size and quality very good

Was exactly what I needed for space in my home

2023年6月26日
Smartphoto ロゴ

Smartphoto からの回答

Hi Karen,

Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards
Miia @smartphoto

5つ星のうち5の評価

Prompt response and delivery quality…

Prompt response and delivery quality photos thank you

2023年6月18日
Smartphoto ロゴ

Smartphoto からの回答

Hi Christina, Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.

Warm regards
Miia @smartphoto

5つ星のうち3の評価

The process is easy to do and photos…

The process is easy to do and photos look great but the delivery is incredibly slow. Still waiting on one of the pictures to arrive. Today is 12 June. Ordered on 29 May.

2023年5月28日
Smartphoto ロゴ

Smartphoto からの回答

Hi Alison!

Thank you for your feedback!
I‘m sorry to see that you haven't received your order yet.
Please send us on https://www.smartphoto.ie/contact with your order number and details. We will make sure to investigate this further and file a formal complaint. Thank you.

Warm regards,
Miia @smartphoto

5つ星のうち1の評価

Lack of assistance.

Immediately.... After placing an order I asked to change an image which had been inadvertently uploaded to the system. I did this by emailing the team who advised it was not possible.had I done this an hour or even 30 mins after I could understand, in light of this refusal to amend and order and no indication of times on website to rectify. I feel smartphoto could have done more to support. I will be looking elsewhere for future business projects.

2023年5月9日
Smartphoto ロゴ

Smartphoto からの回答

Hi, thanks for the review. Unfortunately we are not able to do any changes or stop an order after you have sent it to us, the production starts immediately.
Best regards
Miia @smartphoto

5つ星のうち5の評価

Great service

Great service and delighted with my purchase. Just how I wanted it, thank you.

2023年4月24日
Smartphoto ロゴ

Smartphoto からの回答

Hi Siobhan,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Excellent service

Excellent service. Love it. My package was very well wrapped

2023年4月11日
Smartphoto ロゴ

Smartphoto からの回答

Hi,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto

5つ星のうち5の評価

Great quality framed canvas!😊

Product as expected and on time. Great service!

2023年4月3日
Smartphoto ロゴ

Smartphoto からの回答

Hi,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto

5つ星のうち5の評価

Very important for me

I would like to thank

2023年3月29日
Smartphoto ロゴ

Smartphoto からの回答

Hi,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto

5つ星のうち5の評価

good quality

2023年3月28日
Smartphoto ロゴ

Smartphoto からの回答

Hi,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto

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