Smartphoto レビュー 

271
•
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... もっと見る

企業が回答しました


企業情報

  1. 写真撮影サービス

当該企業による記述

Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.

Smartphoto advantages:

当該企業による記述

Our goal: 100% customer satisfaction guarantee on our products
If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
smartbonus on all purchases
Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
smartservice - let us help you
Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!

連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

271件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(271)

過去12か月のレビュー数: 51件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very Happy

Quality of garment, print and fast turnaround

2024年9月12日
Smartphoto ロゴ

Smartphoto からの回答

Hi Gillian,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Personalised Christmas Cards

Easy to fit my photograph in to their system. Completed the whole process on my phone. Good quality of card used. Very happy with my purchase.

2024年9月5日
Smartphoto ロゴ

Smartphoto からの回答

Hi Mary

Thank you for your nice words, they mean a lot to us!

We are so delighted to hear that you are happy with the service and products!

Thank you! We hope to see you soon again! :)

Best regards

Zeinab @smartphoto

5つ星のうち5の評価

Great photos..promptly delivered as…

Great photos..promptly delivered as stated. All.good.

2024年8月16日
Smartphoto ロゴ

Smartphoto からの回答

Hi Helen,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

All ok!!!!!!!

2024年8月27日
Smartphoto ロゴ

Smartphoto からの回答

Hi Pawel,
Thank you for your nice words, they mean a lot to us! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Perfect

Perfect! Great service would order again

2024年8月20日
Smartphoto ロゴ

Smartphoto からの回答

Hi Caoimhe

Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products!

Thank you! We hope to see you soon again! :)

Best regards

Zeinab @smartphoto

5つ星のうち1の評価

I never got my parcel

I never got my parcel. Fastway did not call me to pick up my parcel and it was posted back. Emailed customer care but no reply yet. Items were bought on August 6. No response from customer care since 6 days now. Very disappointed.

2024年8月6日
Smartphoto ロゴ

Smartphoto からの回答

Hi Preety

Thank you for your feedback!

I‘m sorry to hear that you haven't received your order yet.
Please send us on https://www.smartphoto.co.uk/contact with your order number and details. We will make sure to investigate this further and file a formal complaint. Thank you.

Warm regards,

Zeinab @smartphoto

5つ星のうち5の評価

I found it very easy to place my order…

I found it very easy to place my order it was very swift delivery the product was excellent

2024年8月6日
Smartphoto ロゴ

Smartphoto からの回答

Hi Martin,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Lovely bags

I ordered two bags with the names and are beautiful, the kids enjoy a lot, the bags is not for school but hundred percent work for going outside! The model is comfortable
Amazing supplies!

2024年7月23日
Smartphoto ロゴ

Smartphoto からの回答

Hi Analia,

Thank you for your nice words, they mean a lot to us.
We are so delighted to hear that you are happy with the service and products.
Thank you!
We hope to see you soon again :)

Best regards

Miia @smartphoto

5つ星のうち5の評価

A very smooth experience with this…

A very smooth experience with this company, and the product (a photobox) looks great. I'd recommend Smartphoto.

2024年7月10日
Smartphoto ロゴ

Smartphoto からの回答

Hi Wendy

Thank you for your nice words, they mean a lot to us.

We are so delighted to hear that you are happy with the service and products.

Thank you!

We hope to see you soon again :)

Best regards

Zeinab @smartphoto

5つ星のうち5の評価
Smartphoto ロゴ

Smartphoto からの回答

Hi Therese

Thank you for your nice words, they mean a lot to us.

We are so delighted to hear that you are happy with the service and products.

Thank you!

We hope to see you soon again :)

Best regards

Zeinab @smartphoto

5つ星のうち4の評価

The quality is very good and I have…

The quality is very good and I have another ones very soon.

2024年6月12日
Smartphoto ロゴ

Smartphoto からの回答

Hi,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Phone cover was so well done

Phone cover was so well done, the photos looked beautiful on it!,

2024年6月19日
Smartphoto ロゴ

Smartphoto からの回答

Hi Eleanor,

Many thanks for your 5 stars and rating of our iPhone cases.
It is such a fun way to make use of your favourite photos, and thereby make your mobile even more personal. Thank you for choosing to order your photo product from us.

Best regards
Miia @smartphoto

5つ星のうち5の評価

Got a personalized phone cover as a…

Got a personalized phone cover as a present for Father’s Day. The cover is amazing perfect quality

2024年6月11日
Smartphoto ロゴ

Smartphoto からの回答

Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Thank you

So happy with my polaroids, thank you

2024年6月6日
Smartphoto ロゴ

Smartphoto からの回答

Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち1の評価

Got my personalised cereal bowl with…

Got my personalised cereal bowl with the heads missing. I won’t be purchasing from you again

2024年6月4日
Smartphoto ロゴ

Smartphoto からの回答

Hi,

Thank you for the feedback, we really appreciate it.

I am sorry to hear that you are unhappy with your product, and that you have experienced our service as unsatisfactory.
Your feedback is very important to us as we always strive to improve our service.

We will follow up our routines and find a way to help better in these matters. Our smartpromise is a nice way to provide a possibility to re-order with adjustments and changes, without a cost for you. We will be happy to tell you more about this, please contact us on https://www.smartphoto.ie/contact

Best regards,
Miia @smartphoto

5つ星のうち5の評価

Very good and quick delivery,I even put…

Very good and quick delivery,I even put wrong eircode and instill received to my address, highly recommend

2024年6月3日
Smartphoto ロゴ

Smartphoto からの回答

Hi Paul,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

To book an order is very easy

To book an order is very easy, just upload the photos and select the size. I loved the feature that it allows variable size to adjust according to the pictures. The delivery time can be improved I think.

2024年5月21日
Smartphoto ロゴ

Smartphoto からの回答

Hi Zenab,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
MIia @smartphoto

5つ星のうち5の評価

Great quality photos

2024年5月27日
Smartphoto ロゴ

Smartphoto からの回答

Hi Jemma,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

5つ星のうち5の評価

Really nicely done photo book with…

Really nicely done photo book with speedy delivery

2024年5月15日
Smartphoto ロゴ

Smartphoto からの回答

Hi
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto

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