Daniel @ Halton Smart Tech provided excellent up front advice which solved my connection issue immediately ! They will certainly be our first choice for inevitable further technology expansion in ou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... もっと見る
企業が回答しました
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... もっと見る
企業が回答しました
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... もっと見る
企業情報
当該企業による記述
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
連絡先
419 S Broad Street, 97601, Klamath Falls, 米国
- 5418827701
- sales@smarttechproducts.com
- smarttechproducts.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a defective hose and they…
I had a defective hose and they replaced it no questions asked! What a pleasure!!!

SmartTechProducts からの回答
item not received
item not received. Seller informs me that the issue was with USPS and that they gave re-shipped.
Second hose I bought from them
Second hose I bought from them, the first one lasted 3 years, which is stellar in a farm setting; previous products never lasted more than a year.
Ordered online, product was here in less than a week, excellent and helped by the fact that they are in Oregon, yay!

SmartTechProducts からの回答
Been looking for a replacement freeze…
Been looking for a replacement freeze valve for a while the original one on my system is leaking and staining the roof. Received ,changed out and no more leaks .
Hopefully it does the job in the winter if required
Great product and great Service!
I purchased the DYI sewer hose heater kit, and it’s a great product! I took less than 5 minutes to install, without having to use any type of tape. The Velcro on the neoprene covers is simple and effective.
Great product and great service!

SmartTechProducts からの回答
FreezeFree Hose Warranty Service
My FreezeFree Hose was tripping the GFCI on my shore power pole. SmartTech replaced my hose without a fuss postage paid and so far the replacement hose is working perfectly in temps that have dipped int the single digits. Thank you SmartTech.

SmartTechProducts からの回答
You sent me a good thermostat
You sent me a good thermostat, free shipping, quickly. Perfetto.

SmartTechProducts からの回答
A five stars... a great company... great products... great prices!!
I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great.
This is a great company!
Great experience and products!
Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.

SmartTechProducts からの回答
I ordered a heated hose from Smart Tech…
I ordered a heated hose from Smart Tech Products. They are based in the town I live in..so instead of shipping the hose, they hand delivered it. So far very happy with the hose.

SmartTechProducts からの回答
With the recent transition Smart Tech…
With the recent transition Smart Tech Products took on after merging with another plastics manufacturer of dog training equipment, I was pleasantly surprised they honored my request from over a year prior an notified me of their surplus inventory. That alone speaks volumes about their customer service. Thank you!

SmartTechProducts からの回答
I received everything I ordered in good…
I received everything I ordered in good condition. This company tries to connect with their customers personally. It is an American company and looks like they only handle American made products. I recommend them

SmartTechProducts からの回答
FreezeFreeHose products
Although the FreezeFreeHose product appears to be an excellent product, their durability for the price, leaves something to be questioned.
We bought two 25' hoses, one for our RV and 1 for our kids RV. We're full timers so ours got continuous use, the other maybe 6 months.
One was purchased the end of 2019, the other fall of 2020.
Fast forward to March of 2022.
The hose bought in 2019 started leaking around the seal by the power connector so we changed over to the newer one as we kept it as a spare.
Some time during the night we were awakened to the sound of running water. I promptly got up and shut off the water.
Went out the next day to find what looks like several puncture marks that look like electrical burns from the inside out.
Contacted the manufacturer and I figured that they would want these back to figure out why there were two failed hoses.
Nope, All I got was a nice offer for 10% off the price of a new hose.
Replied back and said thanks but I'd rather have just one hose for 50% off and I'd gladly send the defective one's back.
Crickets.
I can't say that these are "bad" products but for the price I expected several more years of service.
Was it worth it?
Yes, they kept our water running through single digit temperatures,no problem.
Would I do it again?
Not until they provide more than a year warranty.
Very happy with the quick delivery of…
Very happy with the quick delivery of the SmartTech Freeze Protection Valve for my solar hot water panel. I tested both valves that I received and they open and close at the advertised temperature.

SmartTechProducts からの回答
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